Frankie & Benny's

Festival Leisure Park, Cranes Farm Road, Basildon
01268 532522

Recent Reviews

shan hersey

ordered desserts on just eat, and i couldn't be more pleased. the BEST brownie i've ever had. we ordered quiet late at night, and unfortunately they had ran out of malteasers, but they left the loveliest note in the bag for us apologizing for the inconvenience. the dessert was warm, and well packaged!!

Sonny Chen

Food is good but cinda take a long time to

Scott Russell

The food was edible , presented with no effort , it was like school canteen food. For the price of £17 for burger and chips I expected a decent experience lol. wish I’d gone to McDonald’s . The waiter gave off vibes he just didn’t want to be there . Overall the high prices and the quality of food do not match . I would not eat there again , very disappointed . It used to be so much better . I’d swerve if I was you .??

Natalie

All staff members had smiles on their faces and were very welcoming and helpful. I wasn’t expecting the food to be as good as it was, every dish was delicious! Well done to the chefs! The starter of BBQ sticky chicken wings were heavenly! Even my 2 younger children were loving them and they don’t normally eat chicken wings. I will definitely order these again. 3 of us had the tagliatelle carbonara and we all really enjoyed it. My son had the double bacon cheeseburger which was huge and he liked it. I ordered a side salad and I really enjoyed that as the dressing was nice and I like how they put cherry tomatoes, red onions and cucumber in it so it wasn’t boring like most restaurants side salads.The apple crumble with custard and ice cream was the perfect ending to a superb meal.

NATALIEMICHELE

All staff members had smiles on their faces and were very welcoming and helpful. I wasn’t expecting the food to be as good as it was, every dish was delicious! Well done to the chefs! The starter of BBQ sticky chicken wings were heavenly! Even my 2 younger children were loving them and they don’t normally eat chicken wings. I will definitely order these again. 3 of us had the tagliatelle carbonara and we all really enjoyed it. My son had the double bacon cheeseburger which was huge and he liked it. I ordered a side salad and I really enjoyed that as the dressing was nice and I like how they put cherry tomatoes, red onions and cucumber in it so it wasn’t boring like most restaurants side salads. The apple crumble with custard and ice cream was the perfect ending to a superb meal.

GoPlaces20340796733

Honestly, I don’t usually write reviews, but on this occasion I had to make an exception. I ordered their big breakfast and also the beef brisket hash and it was honestly the worst food I have ever had. It tasted like I was eating the contents of an ashtray where menthol cigarettes had been smoked. Not only were numerous components missing from the big breakfast that I paid extra for, but what was there was awful. The sausages tasted minty and the croquettes were god awful. The eggs, beans and additional bacon was missing and the bacon I did have looked like it was cooked on a radiator, never again, the worst breakfast I’ve ever had and I only managed to eat about a quarter of it. Just moved into the area and was excited to try Frankie and Benny’s as haven’t seen one in decades, what a mistake. I cannot emphasise this enough - IT WAS HORRIBLE! AND LITERALLY TASTED LIKE THE DREGS OF AN ASHTRAY WITH SOME RANDOM MINT FLAVOUR THROWN IN, SORT IT OUT FFS.

Jeremy Cook

Food was really tasty and the expresso martini was the best I have tasted. Atmosphere was Ok but when they cranked up the volume of the music we had to lean across the table to hear each other. That wasn't needed.

Sean

Overpriced re heated slop served by very nice (if a tad embarressed) staff. The meatball pasta was 18 quid (looked like a tin of dog food mixed with tagliatelle). Wish we'd gone to

Patrick Downey

Outlet in Festival Leisure Park serving American/Italian staples. Sensibly priced and tasty food. Friendly and attentive staff.Located next door to cinema.Vegetarian options: Several choices available including vegan and Smashed Bill's Wing Stacker looked very tempting.Dietary restrictions: Clearly labelled and food intolerance asked by server prior to seating.Parking: Plenty of spaces but busy due to variety of restaurants and attractions on site.Kid-friendliness: Kids menu available and staff friendly towards them.Wheelchair accessibility: Roomy and accessible.

Pioneer38537523369

Once upon a time Frankie and bennies was a nice chilled American Italian diner with a great ambience, dim lighting and a bit of dean martin playing in the back ground. A lot of time has passed…. This latest visit was very disappointing. Venue is now far too bright, it’s like being in a club at kick out time when they turn all the lights up to remind you to leave, the music was some pop nonsense the whole character has been washed away as they try to compete with TGI which they’re not achieving. Front of house chap seemed very miserable. Potato skins were not potato skins they were small jacket potatoes cut in half over full of potato, bland and heavy, the main course chicken and halloumi burger and a lasagne were ok, but nothing I couldn’t knock up at home cheaply. Service was slow but friendly the staff seemed to be doing everything, we watched the same member of staff serving at the bar, rush in around changing bins, taking orders and fetching food. Won’t be going back, no identity and bland food with slow service. Waitresses were nice tho, that’s the only positive I could find.

Rosie Ann

We like it here, good friendly table service, clean, nice atmosphere, burgers are fab, and they accept cash and card. Will return.

Will Hodsoll

The food was OK, and the service was very good. Easy family night out.

djjackyo

I’m leaving my review here as I can’t find anything for stacks but I just ordered a burger that is over cooked and dry and it wouldn’t bother me as much if I got the sauce which was supposed to be Barbecue and mayo but I had asked for no mayo but they gave me no barbecue as well. Driest burger I’ve ever

Michelle Atkinson

Went yesterday, terrible service! Waited ages for drinks and our food was ready, sitting on the side waiting for waitress to deliver Food was sitting there for 5 minutes. Food came snd drinks afterwards. The lady that greeted us and took us to our table should of asked what drinks we would like! I actually nearly walked out! Wouldn’t come here ever again! Also perhaps you should staggered your staff breaks rather then having only two people serving! One of the staff serving was the one who was sorting the drinks out at the bar!!

Anime 4life

Kids loved the food here, lovely adult meals too. Our waitress was fantastic a credit to the company and super friendly, would definitely recommend Frankie’s to anyone

Load More