Lucky Star Food House

Luckyn Lane, stella place, Basildon
01268 521065

Recent Reviews

yameena al-aswad

Saw all the bad reviews after ordering and got worried but arrived in time slot that was put on uber eats and food was hot and delicious 5 stars from me ?

Chloe Z

Ordered various things from the menu to share with my family and we all agreed that every item tasted of nothing. The salt and chilli chips were flavourless and stale textured with barely any chilli or salt but for some weird reason they put carrot in there though. Also ordered was wings which were tiny with barely any meat but an excess of rock hard oily batter. Also ordered was salt and chilli chicken pieces that was also flavourless rock hard batter balls too with how little the chicken pieces were. Chow mein also just flavourless slop. Please order from any other place, this place is the worst Chinese we've ordered from and they don't deserve any business.

Darcie Mead

Ordered at 6.51pm, it is now 9:54pm. It’s been 3hrs, I understand it’s Christmas Eve but this is unacceptable. I have called twice. And the last call they said it probably hasn’t been cooked and he will prioritise it. Don’t take orders on if you if you can’t fulfill them. Still no food, 10:45 pm I take it is not coming. So will be expecting a full refund

Stelios Kounou

DO NOT ORDER FROM THIS PLACE!Ordered via justeat and waited 3 hours. Called the business and always engaged then no answer to calls. No food delivered!

Lynsey Paul

Shocking 2 hour wait then a phone call to say they can't find my address!! Tried calling after 1 hour and was told it was out for delivery and way too expensive to boot!

859jadej

Even though we scheduled the order beforehand, it was over an hour late and was missing 2 dishes. food was dry and chips tasted like they had been fried 4 times

Paul C

Always used lucky star regular all year,xmas eve ordered usual 2145 said del 23.05to 2330ish by midnight said been delivered on just eat at 23.05 and not left at front door.Never again using just eat and lucky star for a takeaway and looking for a full refund feom just eat.Great Xmas Eve went hungry!.???

Simone Johnson

I decided to order from here for the first time as I’m new to the area. Well I should’ve of known it was too good to be true when they said they had a 5% off promotion on . I ordered salt and pepper prawns and let me tell you it tasted as if they poured the whole bottle of salt on it. The house special rice was soggy and again full of SALT . When I called to explain I can’t eat this I was told no one else has complained and I should not order from there again .Very rude behaviour don’t worry I won’t ever need to order from here again and you should be ashamed to be serving such disgusting food to people. Please save your money and order from elsewhere!!!

Roz Keller

This is the worst Chinese delivery I have ever had in my life!!! My delivery was late! The food did not come in a plastic sealed bag, it was all separate in the drivers bag! When I phone the lady was extremely rude!!!! And she blamed the driver for the food not coming in a bag! Absolutely disgusting and I can see why they have a bad rating! The shop should be closed down!! I would advise anyone to never order from this place!!!

David Patterson

Ordered on 21st via Uber waited over an hour and when contacting Uber Eats I then magically got a cancellation notification. Poor service

Paul Lunnon

Everything over cooked, and waited bout hour for the pleasure. And we didn't get it delivered waited at

Luke Gray

Avoid at all costs.Ordered 7.45 via justeat waiting 2 hours called the business over 50 times engaged then no answer to calls. No food turned up. Absolutely shocking and I've now gone to bed hungry. Would give 0 star if I could.

Becky Walsh

Food was as expected, took a little longer to arrive than predicted but no

D Luger

How can you live in a 1.5 mile radius and food not be delivered 2hours later on a Wednesday nightCanceled orderNo answer on phoneITS A WEDNESDAY NIGHTCOME ON NOW

Dumi Bas

Food is ok, but not to the expected level. I wanted to taste real Chinese, I don’t think I got that fortunate.Delivery was late for 1 hour, it’s not acceptable. Tried to call the restaurant several times, no one answered the phone. I’m so disappointed. I will never try foods from this restaurant again though.

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