Pizza Hut

6, Festival Leisure Park, Festival Way, Basildon
01268 273000

Recent Reviews

Donna Hicklin

Regular pizza was a child size. Overpriced and rude staff.

Sonny Shala

Really good dinner with the family well looked

William Almquest

We called in just after 5pm, the restaurant was very quiet. Me, my daughter and my grandson, who was celebrating his 17th birthday. We all had the meal offer, pizza, salad bar, side, drink and desert. The pizzas were nice and hot. We were served by Hayley, who was really great, makes all the difference. A thoroughly enjoyable visit!

Kirsty Gunnell

Had a lovely meal and a great catch up with a friend. Our servers were really friendly and helpful.Only thing I didn't like was having to order everything from the QR code. We didn't order desserts or extra drinks because it meant putting it all through again and was such a faff.

Carmel Bentham nee Abi-Aad

Staff are super friendly and helpful. Seems like a busy place to come on a Sunday! Pizza buffet and salad bar were both fully stocked and no queues for

John Smith

Not a good experience at all. We arrived at a busy time but spent several minutes, along with other diners waiting for the pizzas to arrive. The salad bar was a bit of a mess, the staff tried their best but it was awful. When people left, tables were left uncleaned. Try as i might, I can't really find anything positive to say, it wasn't even cheap. We won't be going back. ? ?After a year I thought I'd give Pizza Hut another try. We arrived at 12 pm and as its school holidays it was packed with young families. The food had improved but there was still a feeling of chaos. Not the place for a quiet lunch but it has improved.

Samantha Rank

Absolutely disgraceful that I paid on their app inside the restaurant.The payment was taken & the order did not go through!I showed them proof that it has been taken from my bank and they insisted if I wanted a pizza I had to pay again and then take it up with their head office.Sitting there with three children waiting for pizza and being told that because they have experienced a problem with their ordering I had to pay again.Like an idiot I did as I did not want to cause a scene & make the children wait any longer.Then took me a further four weeks and over 10 phone calls to their customer service to get my refund on a pizza that I didn’t have.

Gavin Jones

The staff were brilliant and I prefer the pizza bases to anywhere else, plus the thought of the salad bar is always a draw. We never have to wait to either place the order or receive it. The ordering process has changed to online and the waiting staff were more than happy to assist and clearly state the changes in regards the this being a “no cash” restaurant

Eveleena Duggan

Lovely kind caring Compassionate Staff Immensely BrilliantKid-friendliness: Brilliant

Jake Adams

Disgusted with this place had to order online my mrs paid online and it glitched her order didn’t go through but the money left her account her and her child’s food didn’t come out but mine did and she showed them her statement and the manager assured her the money will ping straight back so made her pay again. It’s been 19 days since and the payment still hasn’t come back and Pizza Hut are making it extremely difficult and told her she should have sorted it sooner. This is disgusting and I amNot happy. £60’FOR A PIZZA!!!!!!!!! The manager was female she was clearly a liar because when I asked her if she had seen it happen before she said no, so how does she know for a fact the money would ping back she was a liar and didn’t want to fill a form herself clearly.

Jas Singh

Vegetarian options: Great variety of vegetarian foodParking: Ample parking

Paul King

All round very good ?

Bert D

No wait time. Good selection of food. Quick and easy to order. Friendly helpful staff. Bottomless drinks was excellent. Some really good deals. Really enjoyed the meal - great service and

Nick Suters

Popped in in the way back from seeing friends and it was great. Nice busy, good vice to the atmosphere and the food was great. The pizzas were wonderful and the salad bar full of fresh food. The staff were standout though, from the very first interaction at the door they were friendly and interesting. My son had some crayons and an activity poster and fell in love with the ice cream factory. Took the left over pizza home in a take away box. Good times, felt like the 90’s again.Parking: Loads of free parking available.Kid-friendliness: My six year old loved it, had an activity book and crayons given to him at the door.

Jose Miro

Will die like wimpy and little chef , doesn't take cash , salad bar brimming with items and isn't rotated well enough. Shame really party time and entertainment was their thing and others do it far better now without mentioning a name .They need to adapt or like the titanic they'll sink.

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