Visited on a lovely sunny Sunday in October with family managing to sit outside and we were able to watch the local 10k race go past. With great views over the river. A mixture of different foods ordered, all came at the same time piping hot and all were very tasty. Would definitely recommend.
Alison Vickery
Kiah was Lovely let us order hot lunch although they were closing. The chef was lovely and friendly too. Food recommended. Friendlier than the Stsr Inn in Burnhsm.
Tony Runnacles
Nice food,friendly staff, had to wait for our food as low on staff, they didn't think they were going to be so busy as it was the end of season and other places had closed.
keith47
This is could do a lot better for the location. To the average visitor the place seems ideal, good location, tide in or out, very pleasant views and almost captive clientele. Yet there are rough edges which could be improved . Ordering was a bit off hand, perhaps an off day (?) service a little slow - lot of chat with some regulars or locals, which slowed things down a bit. In their defence the wasp issue was not their fault , it did improve, and it seems they were doing a lot to be rid of them. The fault is hooligans who sometimes leave rubbish there overnight. A more friendly counter staff would help, but they have the makings of a good business , prices seemed just right to us, and we would give it another try when in the area.
Peter Gilmore
Nice place to have a bite to eat.Great service and reasonably priced .Will go there again when in Burnham
Jess Cutler
UPDATE: to your REPLY: Firstly we f you have cctv, I have my baby in my hip so hardly was I aggressive, you further your shocking service by LIES! We returned the food, NOT the crusts, check your apparent cctv. And my behaviour was t half of what it should be and we wil report you to good hygiene board. You should be totally apologetic and embarrassed and nit try and manipulate the HORRENDOUS EXPERIENCE AND LACK of customer service. Pathetic attempt.Absolutely HORRENDOUS experience! NO STARS!! Don’t bother going here! We waited over 1 hour for 2 breakfasts, 30 mins for a coffee. place was not even at capacity. That was how simple our order was. Cutlery placed into a table not wiped down, no napkins, burnt our sausages AND then served MOULDY bread as toast. When I go to the front to complain, the you he girl tries to offer a partial refund only and end it off by referring to me as ‘Darling’. I’m clearly 20 years older than her and they should be ashamed and apologising instead of the attempted condescending tone!! Do not bother going to this place, waste of time and money and should not support rude, disrespectful youngsters with such evidently bad attitudes from the moment we walked in! Terrible people, terrible experience, terrible place!!
Ron Morris
Dont know how to make a decent cup of tea, first cup too strong and scum on the top, so took it back and was given a replacement (after a long wait) which was like dishwater. Such a shame, could be a lovely refreshment stop
Jeremy C
Been here before was adequate , but today extremly poor. You question above" what did you go for" well initially lunch, but they are so slow I thought I would have to book in at one of the pubs overnight. I prepaid by the way at 12:43 the two paninis arrived at 13:23, the tea we had, in paper cups was cold. I spoke to a girl at the counter to find out where the order was twice , the first time she didnt even have the manners to come and tell us. Poor , poor. When the food did arrive there was no apologises just said "here you go guys", well tbh honest I really think calling people guys is a dreadful way of speaking in a little village like Burnham. There was no offer of a fresh tea . I didnt know how they were so slow , there was hardly anyone there apart from a bunch of kids inside. Interesting sign on the door refering to grab a table for a chat , I think the staff need to do less chating and more working. God knows how long we would have been with something more complicated, they only have to reheat the already made paninis and open the carton with coleslaw, and put a few crisps on the plate. Unbelievable as a famous scotsman once said.
Anonymous0078483
We had a really lovely meal out- I have coeliac disease or in gluten free, we asked for avocado on toast with gluten free bread but we were then told that there was a panini instead, so we order and sat down. The waitress then came up and said there was no gluten free bread at all but she can do some sausages, egg and avocado. Being gluten free this is quite a common occurrence so I was absolutely fine with this. She then came back and said that the sausages are not gluten free and she then went out of her way to drive to Tesco to get some gluten free bread!! Absolutely incredible service and made me feel very valued as a customer.
Graham (GolfSierra09.)
Worst place ever had the misfortune to visit for lunch.We we were told there is a 15/20 minute wait which we accepted, but not double that time, after some probing I was told the order was lost, but this was only found out by asking different personnel, nobody new anything. And we had prepaid.Their friend with baby and relatives took preference to us in the lengthy wait for food.Will not be returning! Very unprofessional !Maybe it will improve with time along with the youngsters running it.Tea was served in paper cups when china could clearly seen to be given to others almost discrimination .We were not alone, the couple on the next table complained about cold coffee, only to be told it was because the milk was from a cold fridge, excellent !We had to ask for the dirty table to be cleaned which was done, but told it would remain sticky due to them being varnished,the ansa to that is sand them off to bare wood and leave them exactly like that, you can then wipe them with impunity .In all , this establishment needs to improve drastically if it wishes to retain its customer base.After my patience ran out and a trip to the counter I was told a refund was not possible as the machine could not cope, the same machine that could not give me a receipt at prepayment, how handy for them as I had no definate way to ascertain the correct time factor for the long delay.And by the way, I am not your love ❗️I fail to understand how there are so many five star reviews given by several other clients, we must be unlucky, along with the couple on the next table.
30 th July 2023 Very unprofessional staff,long wait for food.Grubby sticky tables.No cutlery.Have used this place before,has gone down hill.Won’t return.
GolfSierra09
30/7/23 Worst place we’ve ever had the misfortune to visit for lunch. We we were told there is a 15/20 minute wait which we accepted, but not double that time, after some probing I was told the order was lost, but this was only found out by asking different personnel, nobody new anything. And we had prepaid. Their friend with baby and relatives took preference to us in the lengthy wait for food. Will not be returning! Very unprofessional ! Maybe it will improve with time along with the youngsters running it. Tea was served in paper cups when china could clearly seen to be given to others almost discrimination . We were not alone, the couple on the next table complained about cold coffee, only to be told it was because the milk was from a cold fridge, excellent ! We had to ask for the dirty table to be cleaned which was done, but told it would remain sticky due to them being varnished, the ansa to that is sand them off to bare wood and leave them exactly like that, you can then wipe them with impunity . In all , this establishment needs to improve drastically if it wishes to retain its customer base. After my patience ran out and a trip to the counter I was told a refund was not possible as the machine could not cope, the same machine that could not give me a receipt at prepayment, how handy for them as I had no definate way to ascertain the correct time factor for the long delay. And by the way, I am not your love ❗️ I fail to understand how there are so many five star reviews given by several other clients, we must be unlucky, along with the couple on the next table. No pics as we just wanted to get out of the place.
Voyage10239017298
After visiting this cafe in Burnham I will most definitely not be going back. Took my two young children here a few weeks back and the service was diabolical. I didn’t catch the lady’s name but one waitress was extremely brash in the way she served not only me but other customers, which I also heard another lady commenting on. 2 meals for the kids hardly warm and left the majority of mine as it just tasted like microwaved crap. Such as shame as with the right people running it this place could be brilliant, a lovely view of the river from both outside and inside but rude staff with a poor approach to customers. Will not be returning or recommending unless you want the bare minimum
Nicole Lalonde
Really friendly service, and delicious food. The full English was excellent. There was also lots of seating and a lovely view of the sea. Will definitely return!
Deborah Heapy
Beautiful location next to the river Crouch. Outside seating in the sunshine. Delicious and ample portioned food.
Visited on a lovely sunny Sunday in October with family managing to sit outside and we were able to watch the local 10k race go past. With great views over the river. A mixture of different foods ordered, all came at the same time piping hot and all were very tasty. Would definitely recommend.
Kiah was Lovely let us order hot lunch although they were closing. The chef was lovely and friendly too. Food recommended. Friendlier than the Stsr Inn in Burnhsm.
Nice food,friendly staff, had to wait for our food as low on staff, they didn't think they were going to be so busy as it was the end of season and other places had closed.
This is could do a lot better for the location. To the average visitor the place seems ideal, good location, tide in or out, very pleasant views and almost captive clientele. Yet there are rough edges which could be improved . Ordering was a bit off hand, perhaps an off day (?) service a little slow - lot of chat with some regulars or locals, which slowed things down a bit. In their defence the wasp issue was not their fault , it did improve, and it seems they were doing a lot to be rid of them. The fault is hooligans who sometimes leave rubbish there overnight. A more friendly counter staff would help, but they have the makings of a good business , prices seemed just right to us, and we would give it another try when in the area.
Nice place to have a bite to eat.Great service and reasonably priced .Will go there again when in Burnham
UPDATE: to your REPLY: Firstly we f you have cctv, I have my baby in my hip so hardly was I aggressive, you further your shocking service by LIES! We returned the food, NOT the crusts, check your apparent cctv. And my behaviour was t half of what it should be and we wil report you to good hygiene board. You should be totally apologetic and embarrassed and nit try and manipulate the HORRENDOUS EXPERIENCE AND LACK of customer service. Pathetic attempt.Absolutely HORRENDOUS experience! NO STARS!! Don’t bother going here! We waited over 1 hour for 2 breakfasts, 30 mins for a coffee. place was not even at capacity. That was how simple our order was. Cutlery placed into a table not wiped down, no napkins, burnt our sausages AND then served MOULDY bread as toast. When I go to the front to complain, the you he girl tries to offer a partial refund only and end it off by referring to me as ‘Darling’. I’m clearly 20 years older than her and they should be ashamed and apologising instead of the attempted condescending tone!! Do not bother going to this place, waste of time and money and should not support rude, disrespectful youngsters with such evidently bad attitudes from the moment we walked in! Terrible people, terrible experience, terrible place!!
Dont know how to make a decent cup of tea, first cup too strong and scum on the top, so took it back and was given a replacement (after a long wait) which was like dishwater. Such a shame, could be a lovely refreshment stop
Been here before was adequate , but today extremly poor. You question above" what did you go for" well initially lunch, but they are so slow I thought I would have to book in at one of the pubs overnight. I prepaid by the way at 12:43 the two paninis arrived at 13:23, the tea we had, in paper cups was cold. I spoke to a girl at the counter to find out where the order was twice , the first time she didnt even have the manners to come and tell us. Poor , poor. When the food did arrive there was no apologises just said "here you go guys", well tbh honest I really think calling people guys is a dreadful way of speaking in a little village like Burnham. There was no offer of a fresh tea . I didnt know how they were so slow , there was hardly anyone there apart from a bunch of kids inside. Interesting sign on the door refering to grab a table for a chat , I think the staff need to do less chating and more working. God knows how long we would have been with something more complicated, they only have to reheat the already made paninis and open the carton with coleslaw, and put a few crisps on the plate. Unbelievable as a famous scotsman once said.
We had a really lovely meal out- I have coeliac disease or in gluten free, we asked for avocado on toast with gluten free bread but we were then told that there was a panini instead, so we order and sat down. The waitress then came up and said there was no gluten free bread at all but she can do some sausages, egg and avocado. Being gluten free this is quite a common occurrence so I was absolutely fine with this. She then came back and said that the sausages are not gluten free and she then went out of her way to drive to Tesco to get some gluten free bread!! Absolutely incredible service and made me feel very valued as a customer.
Worst place ever had the misfortune to visit for lunch.We we were told there is a 15/20 minute wait which we accepted, but not double that time, after some probing I was told the order was lost, but this was only found out by asking different personnel, nobody new anything. And we had prepaid.Their friend with baby and relatives took preference to us in the lengthy wait for food.Will not be returning! Very unprofessional !Maybe it will improve with time along with the youngsters running it.Tea was served in paper cups when china could clearly seen to be given to others almost discrimination .We were not alone, the couple on the next table complained about cold coffee, only to be told it was because the milk was from a cold fridge, excellent !We had to ask for the dirty table to be cleaned which was done, but told it would remain sticky due to them being varnished,the ansa to that is sand them off to bare wood and leave them exactly like that, you can then wipe them with impunity .In all , this establishment needs to improve drastically if it wishes to retain its customer base.After my patience ran out and a trip to the counter I was told a refund was not possible as the machine could not cope, the same machine that could not give me a receipt at prepayment, how handy for them as I had no definate way to ascertain the correct time factor for the long delay.And by the way, I am not your love ❗️I fail to understand how there are so many five star reviews given by several other clients, we must be unlucky, along with the couple on the next table.
Restaurantji Recommends
30 th July 2023 Very unprofessional staff,long wait for food.Grubby sticky tables.No cutlery.Have used this place before,has gone down hill.Won’t return.
30/7/23 Worst place we’ve ever had the misfortune to visit for lunch. We we were told there is a 15/20 minute wait which we accepted, but not double that time, after some probing I was told the order was lost, but this was only found out by asking different personnel, nobody new anything. And we had prepaid. Their friend with baby and relatives took preference to us in the lengthy wait for food. Will not be returning! Very unprofessional ! Maybe it will improve with time along with the youngsters running it. Tea was served in paper cups when china could clearly seen to be given to others almost discrimination . We were not alone, the couple on the next table complained about cold coffee, only to be told it was because the milk was from a cold fridge, excellent ! We had to ask for the dirty table to be cleaned which was done, but told it would remain sticky due to them being varnished, the ansa to that is sand them off to bare wood and leave them exactly like that, you can then wipe them with impunity . In all , this establishment needs to improve drastically if it wishes to retain its customer base. After my patience ran out and a trip to the counter I was told a refund was not possible as the machine could not cope, the same machine that could not give me a receipt at prepayment, how handy for them as I had no definate way to ascertain the correct time factor for the long delay. And by the way, I am not your love ❗️ I fail to understand how there are so many five star reviews given by several other clients, we must be unlucky, along with the couple on the next table. No pics as we just wanted to get out of the place.
After visiting this cafe in Burnham I will most definitely not be going back. Took my two young children here a few weeks back and the service was diabolical. I didn’t catch the lady’s name but one waitress was extremely brash in the way she served not only me but other customers, which I also heard another lady commenting on. 2 meals for the kids hardly warm and left the majority of mine as it just tasted like microwaved crap. Such as shame as with the right people running it this place could be brilliant, a lovely view of the river from both outside and inside but rude staff with a poor approach to customers. Will not be returning or recommending unless you want the bare minimum
Really friendly service, and delicious food. The full English was excellent. There was also lots of seating and a lovely view of the sea. Will definitely return!
Beautiful location next to the river Crouch. Outside seating in the sunshine. Delicious and ample portioned food.