awful food, tasted terrible chicken was pink and uncooked made me and others sick don't eat from here
Joey Twinn
Absolutely perfect. Lovely and generous staff. Always remember customers and orders. Food DELICIOUS. Ensure dietary requirements are met. Great place 10/10Vegetarian options: Very tasty tofu in black bean sauce
Kris Fleming
Did not answer the phone at all and delived the wrong food an hour late just eat won't do anything will never got here again
Karli Cahill
Everything dry!! Dry chips, dry salt and pepper squid!!! On top of that no free prawn crackers even though we spent of £40!!! Won't be going back
Michelle Ode
Delivered hoisin sauce instead of chilli oil (paid for) on two occasions. The second time, I called to let them know the error and the young man otp said they would deliver the chilli oil shortly. It never arrived.
gavinwY2458DK
I placed an order on New Years Eve to the total of £50. The food was all inedible, I had never tasted duck like they delivered .. it was already ‘shredded’ with just bones and fat delivered. I took the food back to the restaurant’ the following day. ‘They do not issue refunds due to taste or dislikes’. Appalling, dirty restaurant, AVOID.
Martin Hyde
Ordered via their website. They accepted the order then told me they couldn’t deliver it and wouldn’t refund so I’d have to call the website company to try and get my money back
tony prakash
Best Chinese takeaway in Chelmsford. I literally order every week from this place. The lady at the reception is very friendly with a nice smile. Even the kitchen staff are polite and both delivery and collection is satisfactory.
Dean
We tried this for the first time and every dish was perfect, better than any other Chinese near us. We will be using Shanghai from now on. Prefect food.
Paul King
Just had our first take away from Shanghai House. We ordered direct with them on a Saturday afternoon and it arrived a fsir bit quicker than expected which was a bonus. The food was very tasty and I'm a little fussy. Some places can be greasy, but their dishes were lovely. I will definately be going back.
Terrible service. Ordered a delivery, key items were missing and they have refused to engage in comms, no refund offered. There rest of the food was average at bestLooks to me like any positive reviews are fraudulent to keep their rating up. Avoid this place.
mcallister1
Full of regret for an impulse Just Eat order. Order had things missing. Crispy chilli beef was just that...with no sauce at all. A few sad carrot strips. Even the seaweed starter was mainly just salt. The rice was ok
TinkyPinks01
Food arrived after an hour and 20 minutes and was stone cold, all the set meal was thrown into one round foil tray not separate, rice was inedible no flavour, duck spring rolls were awful lacked filling or flavour, honestly the worst Chinese I’ve had, wish I’d looked on here before ordering.
Andy M
The food was cold they delivered only some of the order and tasted disgusting I advised other people to stay way clear from this Chinese (Vile)
Scott Londors
Someone else's order was delivered tryed to call the restaurant a dozen times and not getting an answer very disappointed with the service from them. Wont be using again.
awful food, tasted terrible chicken was pink and uncooked made me and others sick don't eat from here
Absolutely perfect. Lovely and generous staff. Always remember customers and orders. Food DELICIOUS. Ensure dietary requirements are met. Great place 10/10Vegetarian options: Very tasty tofu in black bean sauce
Did not answer the phone at all and delived the wrong food an hour late just eat won't do anything will never got here again
Everything dry!! Dry chips, dry salt and pepper squid!!! On top of that no free prawn crackers even though we spent of £40!!! Won't be going back
Delivered hoisin sauce instead of chilli oil (paid for) on two occasions. The second time, I called to let them know the error and the young man otp said they would deliver the chilli oil shortly. It never arrived.
I placed an order on New Years Eve to the total of £50. The food was all inedible, I had never tasted duck like they delivered .. it was already ‘shredded’ with just bones and fat delivered. I took the food back to the restaurant’ the following day. ‘They do not issue refunds due to taste or dislikes’. Appalling, dirty restaurant, AVOID.
Ordered via their website. They accepted the order then told me they couldn’t deliver it and wouldn’t refund so I’d have to call the website company to try and get my money back
Best Chinese takeaway in Chelmsford. I literally order every week from this place. The lady at the reception is very friendly with a nice smile. Even the kitchen staff are polite and both delivery and collection is satisfactory.
We tried this for the first time and every dish was perfect, better than any other Chinese near us. We will be using Shanghai from now on. Prefect food.
Just had our first take away from Shanghai House. We ordered direct with them on a Saturday afternoon and it arrived a fsir bit quicker than expected which was a bonus. The food was very tasty and I'm a little fussy. Some places can be greasy, but their dishes were lovely. I will definately be going back.
Restaurantji Recommends
Terrible service. Ordered a delivery, key items were missing and they have refused to engage in comms, no refund offered. There rest of the food was average at bestLooks to me like any positive reviews are fraudulent to keep their rating up. Avoid this place.
Full of regret for an impulse Just Eat order. Order had things missing. Crispy chilli beef was just that...with no sauce at all. A few sad carrot strips. Even the seaweed starter was mainly just salt. The rice was ok
Food arrived after an hour and 20 minutes and was stone cold, all the set meal was thrown into one round foil tray not separate, rice was inedible no flavour, duck spring rolls were awful lacked filling or flavour, honestly the worst Chinese I’ve had, wish I’d looked on here before ordering.
The food was cold they delivered only some of the order and tasted disgusting I advised other people to stay way clear from this Chinese (Vile)
Someone else's order was delivered tryed to call the restaurant a dozen times and not getting an answer very disappointed with the service from them. Wont be using again.