Oh my God. The worse wheatsheaf in the UK. Our cutlery was filthy the toilets filthy. The food cold. The guy behind the bar was serving could not cope. He was downright rude to a customer who had been waiting ages for food. The manager owner of this pub is useless. Obviously has not enough staff and can't run a pub. This is not a good brand advertisement for the wheatsheaf actually just looked at some other reviews and it seems the so called useless manager tells people not to come back. Says it all! What manager tells a customer with a complaint not to come back. This business will fail because of very bad service and incredibly bad attitude of management that can't take criticism. What a joke. Wheatsheaf take note. I have seen your reply and it's what you would expect. I suppose all the one star reviews that are historical are by the same person. I think you are in denial about your poor service and unable to take criticism. You are obviously tight with staff as it is severely understaffed. I don't believe as an owner manager you are fit for purpose. And your reply to criticism proves that. You obviously attended the BASIL FAWTY SCHOOL OF CUSTOMER SERVICE. X oh and hilariously I was looking at other reviews about not coming back. We did not speak to the manager and no one told us not to come back. This must have been another customer !! Hilarious ? but I can assure you we will not be coming back to your shabby pub. A disgrace and by the way TRUST PILOT REVIES. 3.4. SAYS IT ALL. HAVE A NICE DAY. BUT NOT AT WHEATSHEAF MALDON
Michael
Very upset waitor very impatient took wife and children abusive service won't go back
Jack Silver
terrible service. gone right down hill!
Tina Barker
The food was beautifully presented and good fresh produce and reasonably priced. The service was excellent, staff very friendly and welcoming. I only gave 3 Stars for atmosphere as I went to lunch with friends on a Monday lunchtime, so it was quiet, but I liked that. Would definitely recommend a visit.Vegetarian options: I'm not a vegetarian, but they did have some good vegetarian dishes on offer e.g. vegetarian curry and others.Dietary restrictions: You just had to let the staff know of any dietary restrictions when ordering.Parking: Plenty of free parking in a large car park.Kid-friendliness: There were children there whilst I had lunch, they have a small play area with a slide and a good children's menu selection.
Paul Lethbridge
Enjoyed a meal out with friends. Walked but there seems to be plenty of parking out the back. Food was excellent, and large portions. Service was also very good. My only complaint is from other patrons, specifically those who bring loads of noisy kids into these small cozy pubs. It simply ruins the atmosphere and evening for everyone else. So be aware...maybe go during the week not the weekends to avoid families!
StevieLee
Visited with friends for lunch. We were not disappointed. Made to feel very welcome. Service was very good. Varied menu. The food was excellent and portion size was very good. No complaints whatsoever and looking forward to our next visit.
Emma B
Food was excellent, really fair size portions and very tastyHighly recommend the sunday roast and the sticky toffee pudding !
stevejen2016
Met friends here for lunch. This was out 1st visit but most certainly will not be our last. The service could not be faulted, the prices very reasonable and the food was superb. My wife and I had the cod and chips and the batter on the fish was light and very tasty. Our friends had the hake and pie options and again were more than pleased with their choice. The premises were very clean and well laid out. There is a large outside seating area for when the weather improves and also a cafe to the rear. Large car park to the rear of the pub. A very pleasant experience all round.
mel neal
Too many people ordered salmon and prawn
Hayley Hart
Went on a walk with friends and decided to visit, and hoping they accepted walk ins. Fortunately they did, even though bar lady looked a bit surprised by a walk in! Had a lovely atmosphere, and nice decor, service was friendly, food was well presented and tasted delicious, reasonable prices. Only a suggestion is to the ladies bathroom, the seat is a little broken, and could do with paper towels, as handdryer is extremely slow!Vegetarian options: I went for the mushroom and halloumi burger, it was delicious and the onion rings were so chunky
Food was very worth waiting for, if you are a fan of liver and bacon total thumbs-up....Had a family catch lunch not rushed at all stayed their for two and a half hours. 3rd visit thus year, all very nice fois service still excellent..
Ann Searl
Lovely meal friendly
salty9
Staff were very friendly and professional. Good choice on the menu and a specials board. I had the hake which was lovely, my husband and friend had the pie. We were all very pleased with our dishes and would recommend a visit.
613Jackie30
Entering a full restaurant the waitress was on her own . She was extremely professional polite and friendly. What a super star she needs a medal and extra pay
Oh my God. The worse wheatsheaf in the UK. Our cutlery was filthy the toilets filthy. The food cold. The guy behind the bar was serving could not cope. He was downright rude to a customer who had been waiting ages for food. The manager owner of this pub is useless. Obviously has not enough staff and can't run a pub. This is not a good brand advertisement for the wheatsheaf actually just looked at some other reviews and it seems the so called useless manager tells people not to come back. Says it all! What manager tells a customer with a complaint not to come back. This business will fail because of very bad service and incredibly bad attitude of management that can't take criticism. What a joke. Wheatsheaf take note. I have seen your reply and it's what you would expect. I suppose all the one star reviews that are historical are by the same person. I think you are in denial about your poor service and unable to take criticism. You are obviously tight with staff as it is severely understaffed. I don't believe as an owner manager you are fit for purpose. And your reply to criticism proves that. You obviously attended the BASIL FAWTY SCHOOL OF CUSTOMER SERVICE. X oh and hilariously I was looking at other reviews about not coming back. We did not speak to the manager and no one told us not to come back. This must have been another customer !! Hilarious ? but I can assure you we will not be coming back to your shabby pub. A disgrace and by the way TRUST PILOT REVIES. 3.4. SAYS IT ALL. HAVE A NICE DAY. BUT NOT AT WHEATSHEAF MALDON
Very upset waitor very impatient took wife and children abusive service won't go back
terrible service. gone right down hill!
The food was beautifully presented and good fresh produce and reasonably priced. The service was excellent, staff very friendly and welcoming. I only gave 3 Stars for atmosphere as I went to lunch with friends on a Monday lunchtime, so it was quiet, but I liked that. Would definitely recommend a visit.Vegetarian options: I'm not a vegetarian, but they did have some good vegetarian dishes on offer e.g. vegetarian curry and others.Dietary restrictions: You just had to let the staff know of any dietary restrictions when ordering.Parking: Plenty of free parking in a large car park.Kid-friendliness: There were children there whilst I had lunch, they have a small play area with a slide and a good children's menu selection.
Enjoyed a meal out with friends. Walked but there seems to be plenty of parking out the back. Food was excellent, and large portions. Service was also very good. My only complaint is from other patrons, specifically those who bring loads of noisy kids into these small cozy pubs. It simply ruins the atmosphere and evening for everyone else. So be aware...maybe go during the week not the weekends to avoid families!
Visited with friends for lunch. We were not disappointed. Made to feel very welcome. Service was very good. Varied menu. The food was excellent and portion size was very good. No complaints whatsoever and looking forward to our next visit.
Food was excellent, really fair size portions and very tastyHighly recommend the sunday roast and the sticky toffee pudding !
Met friends here for lunch. This was out 1st visit but most certainly will not be our last. The service could not be faulted, the prices very reasonable and the food was superb. My wife and I had the cod and chips and the batter on the fish was light and very tasty. Our friends had the hake and pie options and again were more than pleased with their choice. The premises were very clean and well laid out. There is a large outside seating area for when the weather improves and also a cafe to the rear. Large car park to the rear of the pub. A very pleasant experience all round.
Too many people ordered salmon and prawn
Went on a walk with friends and decided to visit, and hoping they accepted walk ins. Fortunately they did, even though bar lady looked a bit surprised by a walk in! Had a lovely atmosphere, and nice decor, service was friendly, food was well presented and tasted delicious, reasonable prices. Only a suggestion is to the ladies bathroom, the seat is a little broken, and could do with paper towels, as handdryer is extremely slow!Vegetarian options: I went for the mushroom and halloumi burger, it was delicious and the onion rings were so chunky
Restaurantji Recommends
Food was very worth waiting for, if you are a fan of liver and bacon total thumbs-up....Had a family catch lunch not rushed at all stayed their for two and a half hours. 3rd visit thus year, all very nice fois service still excellent..
Lovely meal friendly
Staff were very friendly and professional. Good choice on the menu and a specials board. I had the hake which was lovely, my husband and friend had the pie. We were all very pleased with our dishes and would recommend a visit.
Entering a full restaurant the waitress was on her own . She was extremely professional polite and friendly. What a super star she needs a medal and extra pay
Good food large