I recently ordered an American Hot pizza and burger dirty fries from Domino's. Unfortunately, the pizza arrived extremely cold and soggy, greatly impacting my dining experience. Additionally, instead of the promised burger dirty fries, I received regular cheese dirty fries. This mix-up and the poor quality of the pizza were highly disappointing. I hope the restaurant takes steps to improve their service and consistency.
Old& Grumpy
Very clean and also the workers are nice and polite
Mason McConkey
Had a table of 18 for a friends birthday. The staff were incredible. The service was flawless and the food is delicious
Aranta Marshal
Bad experience! The pizza was very much salty. I couldn't even have it. Horrible
David Prior
Be warned - if there is a special offer on Pizzas e.g. Half price - expect to receive Pizza's with half the amount of sauce, cheese and toppings! I've ordered several times at full price and the pizzas have been spot on yet whenever I order during a Promotional campaign, they are dreadful. Only half the amount of sauce as usual and this meant about 3 inches of dry crust, barely any cheese and half the amount of pepperoni. Bland, dry and tasteless on this occasion.
H Singh
Nice friendly staff. he made lovely pizzas
Tapch T
Rubbish customer service & absolute joke Ordered pizza & even call them to ask Cook Well my pizza So not just was uncooked even cold, Call them next day the same time but just been rude & hang up On me Then call again speak to Manager but again didn't do anything Not even apologies.
Hail Ciza
Waited over an hour for a delivery that was initially supposed to arrive in 30mins. Very annoyed as it was way past my sons bedtime
Richard Greatorex
Bunch of complete amateurs. Tried to get someone who spoke English. Referred to someone else. Then ordered and tried to pay only to be told they don't take cash!! Someone else told me they had the same problem. So company is losing orders, customers and money
David P
Be warned - if there is a special offer on Pizzas e.g. Half price - expect to receive Pizza's with half the amount of sauce, cheese and toppings! I've ordered several times at full price and the pizzas have been spot on yet whenever I order during a Promotional campaign, they are dreadful. Only half the amount of sauce as usual and this meant about 3 inches of dry crust, barely and cheese and half the amount of pepperoni. Bland, dry and tasteless on this occasion.
Restaurantji Recommends
Jana Meyer
Waited over 2 ½ hours for pizza delivery… everytime we call from 1 hour onwards had a different story.. no one knew whats going on with the order or delivery or even what the order is! Called after 2 ½ hours to ask for refund and manager was very reluctant.
Maxwell Goody
Terrible experience last night. Called the other Dominos in Colchester and was transferred to this one, the man took the order well and said delivery will be 25-30 minutes. However, phoned them back 40 minutes later and they said it would be another 20minutes. I spoke to the manager and was very rude when i questioned why, said of course it would be delivered in 30minutes and the guy that took the order is new and didnt know! I questioned the why he didnt know and whether he was trained and i was told i dont understand. Anyway, then after ensuring they got the delivery address changed from the normal address they delivered it to the wrong place still which meant I had to go out and meet them in the car to save time, by this time well over 1hr since point of order with no apology! Left feeling very sore due to the rude talk to a customer, quite unbelievable!
Jay Krish
Delicious and consistent taste. On time delivery. Exciting offers on all your orders.
Lance Clark
Stopped ordering from here, as the pizza's are always "luke warm nearly cold" and are DRY, stiff like cardboard alot of the time, like they are giving out old pizza's, as they ain't even got any grease on them like they used Too! And they are tasteless nowdays! And when you spending good money to just receive DRY STIFF CARDBOARD ISNT GOOD ENOUGH. They are NEVER FRESH, HOT and Soft anymore... I miss getting proper fresh banging pizza. They need to stop giving out tons of orders with one driver, as the last orders to get delivered ain't going to be fresh like the first orders! I used to be a regular customer, untill they kept giving out S.H.I.T food! and they don't even put much cheese on their pizza's anymore either or hardly any sauce on the bases like they used too. They need to hire new staff that can be bothered to make good pizza like they used too. DOMINO'S in Colchester used to be really GOOD and now they ain't good at all! It's shocking especially now they charge for delivery as well, but only to receive luke warm pizza that goes cold after 2 minutes of the box being open.
Dan Garrett
Very reliable dominoes. Not had a wrong/cold order
I recently ordered an American Hot pizza and burger dirty fries from Domino's. Unfortunately, the pizza arrived extremely cold and soggy, greatly impacting my dining experience. Additionally, instead of the promised burger dirty fries, I received regular cheese dirty fries. This mix-up and the poor quality of the pizza were highly disappointing. I hope the restaurant takes steps to improve their service and consistency.
Very clean and also the workers are nice and polite
Had a table of 18 for a friends birthday. The staff were incredible. The service was flawless and the food is delicious
Bad experience! The pizza was very much salty. I couldn't even have it. Horrible
Be warned - if there is a special offer on Pizzas e.g. Half price - expect to receive Pizza's with half the amount of sauce, cheese and toppings! I've ordered several times at full price and the pizzas have been spot on yet whenever I order during a Promotional campaign, they are dreadful. Only half the amount of sauce as usual and this meant about 3 inches of dry crust, barely any cheese and half the amount of pepperoni. Bland, dry and tasteless on this occasion.
Nice friendly staff. he made lovely pizzas
Rubbish customer service & absolute joke Ordered pizza & even call them to ask Cook Well my pizza So not just was uncooked even cold, Call them next day the same time but just been rude & hang up On me Then call again speak to Manager but again didn't do anything Not even apologies.
Waited over an hour for a delivery that was initially supposed to arrive in 30mins. Very annoyed as it was way past my sons bedtime
Bunch of complete amateurs. Tried to get someone who spoke English. Referred to someone else. Then ordered and tried to pay only to be told they don't take cash!! Someone else told me they had the same problem. So company is losing orders, customers and money
Be warned - if there is a special offer on Pizzas e.g. Half price - expect to receive Pizza's with half the amount of sauce, cheese and toppings! I've ordered several times at full price and the pizzas have been spot on yet whenever I order during a Promotional campaign, they are dreadful. Only half the amount of sauce as usual and this meant about 3 inches of dry crust, barely and cheese and half the amount of pepperoni. Bland, dry and tasteless on this occasion.
Restaurantji Recommends
Waited over 2 ½ hours for pizza delivery… everytime we call from 1 hour onwards had a different story.. no one knew whats going on with the order or delivery or even what the order is! Called after 2 ½ hours to ask for refund and manager was very reluctant.
Terrible experience last night. Called the other Dominos in Colchester and was transferred to this one, the man took the order well and said delivery will be 25-30 minutes. However, phoned them back 40 minutes later and they said it would be another 20minutes. I spoke to the manager and was very rude when i questioned why, said of course it would be delivered in 30minutes and the guy that took the order is new and didnt know! I questioned the why he didnt know and whether he was trained and i was told i dont understand. Anyway, then after ensuring they got the delivery address changed from the normal address they delivered it to the wrong place still which meant I had to go out and meet them in the car to save time, by this time well over 1hr since point of order with no apology! Left feeling very sore due to the rude talk to a customer, quite unbelievable!
Delicious and consistent taste. On time delivery. Exciting offers on all your orders.
Stopped ordering from here, as the pizza's are always "luke warm nearly cold" and are DRY, stiff like cardboard alot of the time, like they are giving out old pizza's, as they ain't even got any grease on them like they used Too! And they are tasteless nowdays! And when you spending good money to just receive DRY STIFF CARDBOARD ISNT GOOD ENOUGH. They are NEVER FRESH, HOT and Soft anymore... I miss getting proper fresh banging pizza. They need to stop giving out tons of orders with one driver, as the last orders to get delivered ain't going to be fresh like the first orders! I used to be a regular customer, untill they kept giving out S.H.I.T food! and they don't even put much cheese on their pizza's anymore either or hardly any sauce on the bases like they used too. They need to hire new staff that can be bothered to make good pizza like they used too. DOMINO'S in Colchester used to be really GOOD and now they ain't good at all! It's shocking especially now they charge for delivery as well, but only to receive luke warm pizza that goes cold after 2 minutes of the box being open.
Very reliable dominoes. Not had a wrong/cold order