The seating/chairs felt a bit cheap/unaccomodating.Our order was taken but was subsequently lost - the staff were apologetic a kindly offered to remove a pizza from the bill as an apology which was nice.The sides/starters were SUPER nice and tasty.However when the main order came one of the pizza's were wrong - potentially in a rush to get the order, re-ordered, WE could've ordered wrong.. but we'd waited so long we couldn't be bother to get it corrected again..Empty glasses/bottles were never removed from the table for the whole duration of our visit, so our table was very cluttered. The staff were not very attentive with drink orders.Dips were generous in size which is a plus - normally places are really stingey with sauces!There was A LOT of things missing from the menu. A lot of drinks and Desserts which was disappointing. Plus we had to flag down the staff to order dessert.Sadly would not revisit despite the food being very good
Jack B
Proper Naples pizzas
Mike Bishop
Nice. Love the pizza and not my first visit by a long
Phroze
A black haired worker about 6’1ish was extremely rude the whole night and I have now come to the conclusion he is the reason for my outbreak of herpes. I had heard good things about ugos from friends and me and hubby were excited to attend. Upon exiting our new Mercedes benz (in public parking, Can you believe it!) we walked in the restaurant with high hopes, these hopes were inevitably crushed. We were shown to our table where I ordered the “Stan wick cran with shrimp” it arrived and I must say I was not pleased. The cheese was plastic and tasted like old rubber the dough was to be frank undercooked and caused long nights of pain including my bosoms. Furthermore the food was cold and I had to ask for it to be reheated. We left and fled as soon as possible. Unfortunately the unkind gentleman (who to be frank looks underaged) that’s served me was a walking minefield. Spots galore. After eating my meal and leaving the morning after I was awoken to cold sores on my mouth. I will be in contact with my lawyer.
Fizzle
Popped in for a bite to eat and the place was empty apart from one table. Ordered my food and four other groups of people arrived after us. Was waiting for our food to arrive and noticed all of the four other groups who arrived after us all had their food served within 30 minutes of us being there. I went up to ask why everyone else had been served their food and we hadn't, and they said they 'forgot to print a ticket so the order hadn't gone through'. Without any immedidate iniative to resolove the issue and no heartfelt apology I no longer felt like dining there so I told them I had to leave soon and to cancel my order (which ironically didn't need cancelling). I was then asked if I'd like the bill to pay for my coffee lol. Great service guys...
DAVID (Tellitasitis)
I tried to have a quiet coffee as it wasn't busy but the young male who was working in there had other ideas. He was banging and slamming making me very uncomfortable. Seemed quite ignorant.
Tel A
Always a great experience. Great pizza. Great service. Great fun.
Ashley Milson
Best Pizza Ever! P Dog Central ??
Gary Murphy
We arrived at 5pm. Food was great and at that time who cares about the atmosphere.
Elliot Gomm
Delicious Neopolitan-style pizza and very friendly service.
Really good authentic pizza,was just passing and the place looked lovely and relaxing from outside and it didn't disappoint! The staff were friendly and attentive the service was quick and the pizza was fantastic. Would highly recommend.Parking: Street parking and plenty of local paid lots
Jason Eiserman
Simply stellar pizza, a bonanza of authentic flavours, fresh ingredients, and mouth watering options. This is the best pizza in Essex, no contest.Prices are fair, food was served promptly, and you can even ask for customisation that isn't on the menu. You absolutely can't miss this one!
Graham (Greyhamc)
Done a takeaway tonight and I must say.. best pizza in the area!! The restaurant looked great!
Jibby Mahmood
With every bite I was transported all over Italy, the first one took me to Naples, half way in, Milan was tingling and Rome brought it home on the crust with that chilli honey & garlic dip. Magical place. Highly recommend!
Terry Aitchison
17 of us went here for a work meal last night and the guys were awesome. All the meals (starter, main, desert) all came out in a quick fashion, and drinks were kept topped up frequently. Always love a meal at Ugos, the quality of the pizzas are immense, and the flavour toppings are terrific (prosciutto rocket & pepperoni honey are my personal favourites) - but the service is also, always exceptional. Fantastic evening, thank you very much.
The seating/chairs felt a bit cheap/unaccomodating.Our order was taken but was subsequently lost - the staff were apologetic a kindly offered to remove a pizza from the bill as an apology which was nice.The sides/starters were SUPER nice and tasty.However when the main order came one of the pizza's were wrong - potentially in a rush to get the order, re-ordered, WE could've ordered wrong.. but we'd waited so long we couldn't be bother to get it corrected again..Empty glasses/bottles were never removed from the table for the whole duration of our visit, so our table was very cluttered. The staff were not very attentive with drink orders.Dips were generous in size which is a plus - normally places are really stingey with sauces!There was A LOT of things missing from the menu. A lot of drinks and Desserts which was disappointing. Plus we had to flag down the staff to order dessert.Sadly would not revisit despite the food being very good
Proper Naples pizzas
Nice. Love the pizza and not my first visit by a long
A black haired worker about 6’1ish was extremely rude the whole night and I have now come to the conclusion he is the reason for my outbreak of herpes. I had heard good things about ugos from friends and me and hubby were excited to attend. Upon exiting our new Mercedes benz (in public parking, Can you believe it!) we walked in the restaurant with high hopes, these hopes were inevitably crushed. We were shown to our table where I ordered the “Stan wick cran with shrimp” it arrived and I must say I was not pleased. The cheese was plastic and tasted like old rubber the dough was to be frank undercooked and caused long nights of pain including my bosoms. Furthermore the food was cold and I had to ask for it to be reheated. We left and fled as soon as possible. Unfortunately the unkind gentleman (who to be frank looks underaged) that’s served me was a walking minefield. Spots galore. After eating my meal and leaving the morning after I was awoken to cold sores on my mouth. I will be in contact with my lawyer.
Popped in for a bite to eat and the place was empty apart from one table. Ordered my food and four other groups of people arrived after us. Was waiting for our food to arrive and noticed all of the four other groups who arrived after us all had their food served within 30 minutes of us being there. I went up to ask why everyone else had been served their food and we hadn't, and they said they 'forgot to print a ticket so the order hadn't gone through'. Without any immedidate iniative to resolove the issue and no heartfelt apology I no longer felt like dining there so I told them I had to leave soon and to cancel my order (which ironically didn't need cancelling). I was then asked if I'd like the bill to pay for my coffee lol. Great service guys...
I tried to have a quiet coffee as it wasn't busy but the young male who was working in there had other ideas. He was banging and slamming making me very uncomfortable. Seemed quite ignorant.
Always a great experience. Great pizza. Great service. Great fun.
Best Pizza Ever! P Dog Central ??
We arrived at 5pm. Food was great and at that time who cares about the atmosphere.
Delicious Neopolitan-style pizza and very friendly service.
Restaurantji Recommends
Really good authentic pizza,was just passing and the place looked lovely and relaxing from outside and it didn't disappoint! The staff were friendly and attentive the service was quick and the pizza was fantastic. Would highly recommend.Parking: Street parking and plenty of local paid lots
Simply stellar pizza, a bonanza of authentic flavours, fresh ingredients, and mouth watering options. This is the best pizza in Essex, no contest.Prices are fair, food was served promptly, and you can even ask for customisation that isn't on the menu. You absolutely can't miss this one!
Done a takeaway tonight and I must say.. best pizza in the area!! The restaurant looked great!
With every bite I was transported all over Italy, the first one took me to Naples, half way in, Milan was tingling and Rome brought it home on the crust with that chilli honey & garlic dip. Magical place. Highly recommend!
17 of us went here for a work meal last night and the guys were awesome. All the meals (starter, main, desert) all came out in a quick fashion, and drinks were kept topped up frequently. Always love a meal at Ugos, the quality of the pizzas are immense, and the flavour toppings are terrific (prosciutto rocket & pepperoni honey are my personal favourites) - but the service is also, always exceptional. Fantastic evening, thank you very much.