Can’t really judge this on ceiling fallen in due to leak and so we couldn’t take a leak! still very pleasant staff!
Matthew Newnan
Called in for a specialist coffee and was served by a friendly and highly efficient guy named Peter.Nothing was too much trouble for this splendid gentleman.I wasn't in the store long, but left with the most brilliantly tasting coffee...excellent.Without doubt if all the staff can make coffee as well as Peter, then Costa in Loughton will be my go too coffee shop.Excellent work Peter.
Bet Moore
My son popped in to bring me a coffee and cake treat for Mothers day - unfortunately the cake was so stale I couldn’t get a knife through it. It must be obvious to staff that cakes are stale - not the first time this has happened but it is the last time Costa get any more of my money.
esther penn
One of the few cafes which were opened on the New year's day. Very friendly staff
Simon Eustace
We stopped for quick hot drink, the staff were friendly and there was plenty of seating available, nice little branch we will visit again.
Ornela B
Customer service is so rude and unacceptable. The coffee maker hates his job. How can you make coffee and not be happy with what you do ….. this explains why my cappuccino was offi wish i took a photo before returning it
jackie gibson
Very good hot chocolate and good staff
Gerry Levy
Costa coffee is my choice of coffee shops. The Loughton CC, have got to know and remember my name and in some cases remember my preferred drink. This is done too several customers. The coffee is always first class and the staff treat you as if your popping around there house for coffee ☕️. This is a truly award winning place. Well done one and all.... Gerry
Matthew Telles
Cleanliness wasn't a problem, the staff were friendly and the food was decent. Would recommend if you're in the area but unsure what food/drink you are looking for.
Christian Huant
Friendly staff, nice sweet treats, pleasant coffee and a clean and spacious place to sit and relax. It could be cosier but it's fine. There's a good range of food and drinks to chose from.
I unfortunately didn't get the right order and paid far to much because i had to order something else to eat and that and my hot chocolate tasted delicious but items not being delivered is not a good excuse!!!
Someone Somewhere
The place was not clean.Cutlery was nasty. There coffee was no taste.
Aleks Sukic
Rude customer service, I was asking for a tea. And could not understand the waiter. She was rude after I asked why the price was high, as she just gave me a size I didn’t want, and I had to pay the higher price
Gordon Ellis
China ware wasn't clean, pastry was stale, won't be going here again.
Can’t really judge this on ceiling fallen in due to leak and so we couldn’t take a leak! still very pleasant staff!
Called in for a specialist coffee and was served by a friendly and highly efficient guy named Peter.Nothing was too much trouble for this splendid gentleman.I wasn't in the store long, but left with the most brilliantly tasting coffee...excellent.Without doubt if all the staff can make coffee as well as Peter, then Costa in Loughton will be my go too coffee shop.Excellent work Peter.
My son popped in to bring me a coffee and cake treat for Mothers day - unfortunately the cake was so stale I couldn’t get a knife through it. It must be obvious to staff that cakes are stale - not the first time this has happened but it is the last time Costa get any more of my money.
One of the few cafes which were opened on the New year's day. Very friendly staff
We stopped for quick hot drink, the staff were friendly and there was plenty of seating available, nice little branch we will visit again.
Customer service is so rude and unacceptable. The coffee maker hates his job. How can you make coffee and not be happy with what you do ….. this explains why my cappuccino was offi wish i took a photo before returning it
Very good hot chocolate and good staff
Costa coffee is my choice of coffee shops. The Loughton CC, have got to know and remember my name and in some cases remember my preferred drink. This is done too several customers. The coffee is always first class and the staff treat you as if your popping around there house for coffee ☕️. This is a truly award winning place. Well done one and all.... Gerry
Cleanliness wasn't a problem, the staff were friendly and the food was decent. Would recommend if you're in the area but unsure what food/drink you are looking for.
Friendly staff, nice sweet treats, pleasant coffee and a clean and spacious place to sit and relax. It could be cosier but it's fine. There's a good range of food and drinks to chose from.
Restaurantji Recommends
I unfortunately didn't get the right order and paid far to much because i had to order something else to eat and that and my hot chocolate tasted delicious but items not being delivered is not a good excuse!!!
The place was not clean.Cutlery was nasty. There coffee was no taste.
Rude customer service, I was asking for a tea. And could not understand the waiter. She was rude after I asked why the price was high, as she just gave me a size I didn’t want, and I had to pay the higher price
China ware wasn't clean, pastry was stale, won't be going here again.
it's so good I enjoy black coffe with my friend