Spent £29 on a large pizza and two sides and was delivered a medium. Was told I had to return the pizza to get the right size delivered so I did. I have photos of the measurements because I could see this coming then had a very rude phone call being accused of lying and were very condescending. Just because you’ve cut a medium pizza into ten slices doesn’t make it a large. Large pizzas should be 13.5” as stated everywhere. The other pizza had a hair in it. See for yourself if these are the same size pizzas. Absolute rip off.
Ciara Ratican
Absolutely disgusting customer service, manager is rude and has no customer service skills. I wouldn’t even rate them 1 star. Order from a different domino’s or change the manager. Would not recommend even calling them you’ll get someone rude on the other side of the phone.
Mehmet Serhan Akbasak
Local dominos. Same quality.
Lee Johnson
Staff foot my order wrong and when I phoned up to tell them I was treated with mistrust like I was trying to get an extra free pizza, told to make sure the wrong pizza delivered was available to be examined by the pick up driver and that I’d have to wait 40 minutes if I wanted a replacement - and at no point an apology for their mistake. All for something that was the staffs fault for not paying attention to what they are doing.I didn’t want to wait 40 minutes for a replacement so had to demand a refund. Told that it would be in my account 3-5 working days but couldn’t give me confirmation of it being done. I’ve had to email customer services to make sure there is a record of what happened as I don’t trust that the refund will happen.
ben Stewart
Guess they don’t do cash deliveries anymore when you ring up
Ben S
Guess they don’t do cash deliveries anymore when you ring up
James
I started work when this first opened in 2010 gone down hill since then staff are rude and it's my fault that they messed my order up
Paige
Order's never seem to be right from this restaurant. Ordered a cheeseburger pizza, swapped tomatoes and onions for chicken and extra gherkins but the pizza come with the tiniest amount of chicken, no extra gherkins and no burger sauce but had extra beef. So we literally was given a double beef pizza, it was disgusting. Tried to call but the fire alarm was going off in the background so they told me to call back. Didn't bother calling back as this issue has happened numerous times and all they do is offer to send out another pizza. It was late enough so didn't want another delivery.Last time I will be ordering from here, overpriced for low quality.
Nick Stubbings
My pizza was chopped into random shaped slices for some reason, plus the added sauce looked like it had been randomly squirted all over it. The box lid was crushed in too meaning there was sauce everywhere, and it was barely warm. The chicken strips were missing too. Shambolic. All for the low price of £30. Outrageous.
James Bishop
I started work when this first opened in 2010 gone down hill since then staff are rude and it's my fault that they messed my order up
Customer service appalling, didn’t know how to work the tills, did not know any of the deals and pizza names plus they charged me extra!
Oblivious
As mentioned before, orders can be a hit and miss. Usually a miss. Often very burnt and comes warm even though I live very close. Taste has gotten worse overtime snd not happy the last few times my food came very burnt and order was wrong. No longer ordering from here as a result. Too much effort not knowing if my order will be correct or not
Henry Roberts
Ordered from here many, many times. Can be hit and miss, had some of the best dominos and some nothing to write home about, but never "bad".Generally, it's reliable, decent, quite inconsistent with the quality of the pizzas, ranging from sometimes receiving different crust types or mouthfuls of sauce to some of the best, tastiest, distributed and laid out I've ever seen. I tend to customise mine a lot and it's always been correct and what I ask for so can't fault there.Overall, pretty great.
Lewis North
The manager was the rudest person I have ever spoken to in my life. Will never use again.I never, ever complain or write reviews but the way she spoke to me as a paying customer was a complete disgrace. Dominos say they are going to give further training, I very much doubt this is true and she will continue to abuse customers.
Spent £29 on a large pizza and two sides and was delivered a medium. Was told I had to return the pizza to get the right size delivered so I did. I have photos of the measurements because I could see this coming then had a very rude phone call being accused of lying and were very condescending. Just because you’ve cut a medium pizza into ten slices doesn’t make it a large. Large pizzas should be 13.5” as stated everywhere. The other pizza had a hair in it. See for yourself if these are the same size pizzas. Absolute rip off.
Absolutely disgusting customer service, manager is rude and has no customer service skills. I wouldn’t even rate them 1 star. Order from a different domino’s or change the manager. Would not recommend even calling them you’ll get someone rude on the other side of the phone.
Local dominos. Same quality.
Staff foot my order wrong and when I phoned up to tell them I was treated with mistrust like I was trying to get an extra free pizza, told to make sure the wrong pizza delivered was available to be examined by the pick up driver and that I’d have to wait 40 minutes if I wanted a replacement - and at no point an apology for their mistake. All for something that was the staffs fault for not paying attention to what they are doing.I didn’t want to wait 40 minutes for a replacement so had to demand a refund. Told that it would be in my account 3-5 working days but couldn’t give me confirmation of it being done. I’ve had to email customer services to make sure there is a record of what happened as I don’t trust that the refund will happen.
Guess they don’t do cash deliveries anymore when you ring up
Guess they don’t do cash deliveries anymore when you ring up
I started work when this first opened in 2010 gone down hill since then staff are rude and it's my fault that they messed my order up
Order's never seem to be right from this restaurant. Ordered a cheeseburger pizza, swapped tomatoes and onions for chicken and extra gherkins but the pizza come with the tiniest amount of chicken, no extra gherkins and no burger sauce but had extra beef. So we literally was given a double beef pizza, it was disgusting. Tried to call but the fire alarm was going off in the background so they told me to call back. Didn't bother calling back as this issue has happened numerous times and all they do is offer to send out another pizza. It was late enough so didn't want another delivery.Last time I will be ordering from here, overpriced for low quality.
My pizza was chopped into random shaped slices for some reason, plus the added sauce looked like it had been randomly squirted all over it. The box lid was crushed in too meaning there was sauce everywhere, and it was barely warm. The chicken strips were missing too. Shambolic. All for the low price of £30. Outrageous.
I started work when this first opened in 2010 gone down hill since then staff are rude and it's my fault that they messed my order up
Restaurantji Recommends
Customer service appalling, didn’t know how to work the tills, did not know any of the deals and pizza names plus they charged me extra!
As mentioned before, orders can be a hit and miss. Usually a miss. Often very burnt and comes warm even though I live very close. Taste has gotten worse overtime snd not happy the last few times my food came very burnt and order was wrong. No longer ordering from here as a result. Too much effort not knowing if my order will be correct or not
Ordered from here many, many times. Can be hit and miss, had some of the best dominos and some nothing to write home about, but never "bad".Generally, it's reliable, decent, quite inconsistent with the quality of the pizzas, ranging from sometimes receiving different crust types or mouthfuls of sauce to some of the best, tastiest, distributed and laid out I've ever seen. I tend to customise mine a lot and it's always been correct and what I ask for so can't fault there.Overall, pretty great.
The manager was the rudest person I have ever spoken to in my life. Will never use again.I never, ever complain or write reviews but the way she spoke to me as a paying customer was a complete disgrace. Dominos say they are going to give further training, I very much doubt this is true and she will continue to abuse customers.
Michelle is so cringe