Having been to Zizzi a few times for a pizza I took my daughters and grandchildren for a meal at 5pm on Tuesday . We had a discount voucher and it was local though we didn't all fancy a pizza so us adults opted for the Pasta + Chicken options When we arrived the place was empty but the staff gave us time to order . There seemed to be just two on serving duty who were plesent enough tho by the time we left and the place was getting busy it was evident a third waiter/waitress was needed as it took ages to sort out the bill and they seemed a little stressed. The salmon carbonara , the ravioli and mushroom risotto were just so dull and were more like a £4.50 cheap supermarket ready meal which , at between £14-95 and £17-75 , had we paid full price , was a let down . The chicken Milanase at £17-50 was just OK tho the pototoes with it were very nice , the vegatables and sweet potato fries we ordered were also pretty good. The mocktails (Passion Sparkler) were pleasent though I think they were poured from a carton rather than being freshly mixed but at £5-50 maybe I guess we couldn't have expected more. Deserts again were no more than OK but , as as we had a 30% Off Food voucher , we were fine with them but had we paid full price (£6-95 + £7-95) we may have thought different
MCM
We needed to wait nearly 2 hours to get our food (mainly Pizza). Only the kids got their Starters first on our request.The bruschetta wasn’t really one.They gave us about 10% discount at the end for this.The waitress was very gentle.The prices for one Pizza is ridiculous high!Never paid 20£ or nearly 23€ for 1 Pizza in Italy.
Alison Holloway
Very Lovely staff and food was nice although it's very expensive. A very enjoyable
Troy Clank
Not great pizza. Nice place, friendly staff, not too pricey. But nothing special.
Kay leigh
Extremely understaffed but it’s no wonder since the manager is rude and arrogant. Not sure why anyone would want to work there unless they enjoyed being treated like a doormat and publicly embarrassed. They also have rats running around.
Max Hasani
Expect a 45 min wait for each course even when the restaurant is quiet. The food was terrible, chewy chicken, most left uneaten, and kids food laced with marscapone?
Burcu Köseoğlu
For a franchise, it is a nice casual place to spend an easy dinner. The service was a bit slow but they compensated with some snacks which was nice.The food is better than the other franchise pizza places. The parking space is limited
Jessie Tucker
Ordered a delivery. Absolutely awful when it eventually arrived. All hot food stone cold and the £16 salad absolutely tiny with no goats cheese which I paid extra forLarge fries ordered but again portion so small not even enough for a child!When I phoned restaurant they couldn’t more disinterested and told me to phone delivery company for refund.Do not get your food here as absolutely worst value for money and awful food and rude management
Kalfjyrhiipp
Great service , lovely atmosphere in restaurant was busy but didn’t have to wait too long for meal . Food was great as usual.
Andrew B
Well the the actual food and service was fine Bit one month later I got a parking fine, so I rang the restaurant. Basically reading between the lines I was thick for not reading the signs - there are 4 signs, - I was late late and wanted to meet my mate so not really concentrating on signs. Suggested staff might be trained to mention it - computer says no - 'but it was the bane of her life, well' it's the bane of my life now. Pass- ed me off to send proof of purchase to the car park tin pot company. So I will add to my things to do on top of the list for sorting out my Dad's funeral arrangements. The manager was un-empathetic it was all about her - avoid price - is reasonable food ok but add on c£100 potential parking fine it's not a great consumer experience .there is one in South Woodford try your luck there - good luck Pizza Express Ask Pizza etc are as good without the crap
Me and my family went to have lunch at zizzi on Sunday after the remembrance service held outside of the restaurant. As we were entering the restaurant the manager was shouting at what seemed to be an employee. The manager was stood at the doorway when this incident occurred swearing and shouting infront of my young children. We decided to not proceed with lunch as it was not a family friendly environment and very unprofessional behaviour from the manager.
Holey Body piercing
So I placed an order for coco Di mama & upon delivery the order was slightly wrong.I phoned zizzi as Uber eats was rubbish and the manager Lisa was so apologetic and lovely and sweet. The chefs even apologised when I drove to collect my new order. Honestly so sweet. Lisa you’re a babe ! I hope they pay you enough Thank you for rectifying everything ???
Abbie Arkell
The WORST Zizzis I have experienced. I used to visit often when I lived in the area before I moved away and it was great. I visited today for the first time in a couple of years and it was TERRIBLE.Firstly, the staff were terribly under-trained. A waiter put through the wrong starters for us so we ended up with garlic bread instead of meatballs - not even remotely similar(?). We kept and paid for the wrong starter, along with reordering the original to save a fuss as staff were clearly already all over the place. A waitress brought over our drinks and was unaware of how to pour a beer - she poured it as you would a soft drink and it foamed instantly and overflowed onto my Mum's plate. They didn't offer a replacement and just gave us some paper towels, which was ridiculous considering half a glass of beer was now on the table.In regards to the food, it was okay. A lot of it was drenched in oil but bearable, and all of the food severely lacked seasoning. It's incredibly disappointing to eat tasteless food considering Zizzis prices.When we came to pay we required one bill for food and one bill for drinks, which none of the staff could do so the manager had to take over. My Mum had alcohol free Peroni and was charged the alcoholic price, which we just paid as we'd had enough and were desperate to leave. When we wanted to pay the issue with splitting the bills came up again and staff flustered as they tried to work out how to do it.Ultimately, it was a ridiculous experience and my family and I left incredibly disappointed, especially as this restaurant was once a favourite. I would NOT recommend this branch of Zizzis.
Heath “Magicroundabout99” Al
Staff was ridiculously slow and rude even though the place was near enough dead. Food is mediocre. A staff member swore at a takeaway driver behind their back as the restaurant had given the delivery to the wrong driver. I heard they kept trying to charge a service fee repeatedly to the other table even though they had requested it to be removed multiple times. Never again
Karen Alsford
We celebrated my dads 75th birthday on Saturday at zizzis Loughton , there were 15 of us and the service we received from Lisa and the staff was amazing ! All the food and drink was served promptly and was delicious! Thankyou zizzis Loughton !!!!
Having been to Zizzi a few times for a pizza I took my daughters and grandchildren for a meal at 5pm on Tuesday . We had a discount voucher and it was local though we didn't all fancy a pizza so us adults opted for the Pasta + Chicken options When we arrived the place was empty but the staff gave us time to order . There seemed to be just two on serving duty who were plesent enough tho by the time we left and the place was getting busy it was evident a third waiter/waitress was needed as it took ages to sort out the bill and they seemed a little stressed. The salmon carbonara , the ravioli and mushroom risotto were just so dull and were more like a £4.50 cheap supermarket ready meal which , at between £14-95 and £17-75 , had we paid full price , was a let down . The chicken Milanase at £17-50 was just OK tho the pototoes with it were very nice , the vegatables and sweet potato fries we ordered were also pretty good. The mocktails (Passion Sparkler) were pleasent though I think they were poured from a carton rather than being freshly mixed but at £5-50 maybe I guess we couldn't have expected more. Deserts again were no more than OK but , as as we had a 30% Off Food voucher , we were fine with them but had we paid full price (£6-95 + £7-95) we may have thought different
We needed to wait nearly 2 hours to get our food (mainly Pizza). Only the kids got their Starters first on our request.The bruschetta wasn’t really one.They gave us about 10% discount at the end for this.The waitress was very gentle.The prices for one Pizza is ridiculous high!Never paid 20£ or nearly 23€ for 1 Pizza in Italy.
Very Lovely staff and food was nice although it's very expensive. A very enjoyable
Not great pizza. Nice place, friendly staff, not too pricey. But nothing special.
Extremely understaffed but it’s no wonder since the manager is rude and arrogant. Not sure why anyone would want to work there unless they enjoyed being treated like a doormat and publicly embarrassed. They also have rats running around.
Expect a 45 min wait for each course even when the restaurant is quiet. The food was terrible, chewy chicken, most left uneaten, and kids food laced with marscapone?
For a franchise, it is a nice casual place to spend an easy dinner. The service was a bit slow but they compensated with some snacks which was nice.The food is better than the other franchise pizza places. The parking space is limited
Ordered a delivery. Absolutely awful when it eventually arrived. All hot food stone cold and the £16 salad absolutely tiny with no goats cheese which I paid extra forLarge fries ordered but again portion so small not even enough for a child!When I phoned restaurant they couldn’t more disinterested and told me to phone delivery company for refund.Do not get your food here as absolutely worst value for money and awful food and rude management
Great service , lovely atmosphere in restaurant was busy but didn’t have to wait too long for meal . Food was great as usual.
Well the the actual food and service was fine Bit one month later I got a parking fine, so I rang the restaurant. Basically reading between the lines I was thick for not reading the signs - there are 4 signs, - I was late late and wanted to meet my mate so not really concentrating on signs. Suggested staff might be trained to mention it - computer says no - 'but it was the bane of her life, well' it's the bane of my life now. Pass- ed me off to send proof of purchase to the car park tin pot company. So I will add to my things to do on top of the list for sorting out my Dad's funeral arrangements. The manager was un-empathetic it was all about her - avoid price - is reasonable food ok but add on c£100 potential parking fine it's not a great consumer experience .there is one in South Woodford try your luck there - good luck Pizza Express Ask Pizza etc are as good without the crap
Restaurantji Recommends
Me and my family went to have lunch at zizzi on Sunday after the remembrance service held outside of the restaurant. As we were entering the restaurant the manager was shouting at what seemed to be an employee. The manager was stood at the doorway when this incident occurred swearing and shouting infront of my young children. We decided to not proceed with lunch as it was not a family friendly environment and very unprofessional behaviour from the manager.
So I placed an order for coco Di mama & upon delivery the order was slightly wrong.I phoned zizzi as Uber eats was rubbish and the manager Lisa was so apologetic and lovely and sweet. The chefs even apologised when I drove to collect my new order. Honestly so sweet. Lisa you’re a babe ! I hope they pay you enough Thank you for rectifying everything ???
The WORST Zizzis I have experienced. I used to visit often when I lived in the area before I moved away and it was great. I visited today for the first time in a couple of years and it was TERRIBLE.Firstly, the staff were terribly under-trained. A waiter put through the wrong starters for us so we ended up with garlic bread instead of meatballs - not even remotely similar(?). We kept and paid for the wrong starter, along with reordering the original to save a fuss as staff were clearly already all over the place. A waitress brought over our drinks and was unaware of how to pour a beer - she poured it as you would a soft drink and it foamed instantly and overflowed onto my Mum's plate. They didn't offer a replacement and just gave us some paper towels, which was ridiculous considering half a glass of beer was now on the table.In regards to the food, it was okay. A lot of it was drenched in oil but bearable, and all of the food severely lacked seasoning. It's incredibly disappointing to eat tasteless food considering Zizzis prices.When we came to pay we required one bill for food and one bill for drinks, which none of the staff could do so the manager had to take over. My Mum had alcohol free Peroni and was charged the alcoholic price, which we just paid as we'd had enough and were desperate to leave. When we wanted to pay the issue with splitting the bills came up again and staff flustered as they tried to work out how to do it.Ultimately, it was a ridiculous experience and my family and I left incredibly disappointed, especially as this restaurant was once a favourite. I would NOT recommend this branch of Zizzis.
Staff was ridiculously slow and rude even though the place was near enough dead. Food is mediocre. A staff member swore at a takeaway driver behind their back as the restaurant had given the delivery to the wrong driver. I heard they kept trying to charge a service fee repeatedly to the other table even though they had requested it to be removed multiple times. Never again
We celebrated my dads 75th birthday on Saturday at zizzis Loughton , there were 15 of us and the service we received from Lisa and the staff was amazing ! All the food and drink was served promptly and was delicious! Thankyou zizzis Loughton !!!!