Costa Coffee

156 The Broadway, Southend-on-Sea
01702584322

Recent Reviews

Mags

Staff were lovely but one side of toasty was rock hard, the other side was like eating rubber. The large decaffeinated coffee with whole milk & an extra shot was so weak & tasted of vanilla, not pleasant.

Brian Ganson

Friendly staff nice coffee good meeting place.

Elyse Lawrence

Always so friendly and quick! I go there most week day mornings for my coffee. Always remembers everyone's orders. Great coffee!

Casablanca Lilly

Great experience, Cameron was super considerate and after ordering soy mocha and soy hot chocolate asked if I would like chocolate powder but it contained dairy. That extra touch of kindness goes a long way especially with dairy intolerance. Thank you Cameron ?

Snoopy Holland

Went in for 2 T/away drinks about 3pm on a cold Thursday afternoon three lovely guys all very friendly and the drinks were made spot on ..Black Forest hot chocolate & gingerbread latte .. perfect !

Susan Little

This was my cappuccino less than half full . Delivery order . For what they charge expected to get a full cup at least .

michael childs

Always seems busy parking is a it of hit and

Mara Allen

The staff are great. The coffee drinks could be better. Generally the drinks are overly sweet and the flavours seem artificial.

Max B

I CANT BELIEVE THIS!!! I have waited 45 mins for a bumbaraasclart frappe and a ham and cheese toaster this is so… nvmd it’s here all good ❤️

Admirals Walk

Three ladies behind the not exactly busy counter, if they spent less time chatting and more time asking if the customer wants their coffee and sandwich to have inside or take away - then maybe the older one would’t feel the need to ask what was wrong when I was less than impressed with the take away cup and take away sandwich, seeing as I wasplanning on sitting in. And by asking, I mean shouting across the shop at me. Customer service, poor.

Helen Townsend

Gluten free option appears to have be removed from online allergy menu and staff just shrugged shoulders before eventually getting a folder which looked out of date from under counterDietary restrictions: Bring back gluten free options

YTDC

Customer service has always been a hit and miss. I Had a woman with an accent get annoyed when I questioned the simplicity of a drink... I asked if the refresher was just cordial, ice and tap water, then continued to say I won't get that next time. She looked at her colleague with her back to me like she was really annoyed. Made me feel silly so I called her out on it... morale: If you can't have a simple conversation with a customer, or if you want to take everything people say so personally, maybe you should not be a barrister.

BRYAN NEWTON

Great place to chill out and get amazing drinks and food

Stephanie Bass

This is by far the best costa in the area, staff are always polite and friendly, we were served by Jordan last Saturday morning whose customer service skills are excellent , looking forward to our next visit

Louise Gomez

The staff here were exceptional today, first time I've been to this Costa.I'm super impressed!

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