Walked in to order food at 22.25, it shuts at 11 they refused to serve me and told me they’re now closed when clearly it says it shuts at 11pm and the doors were open. Terrible customer service and will probably never go back.
Domantas Cetkauskas
Delivered wrong pizza, when called to the shop they refused to replace it or refund it, very rude staff, would not recommend to order…
James Maloney
Terrible customer service, wrong order and just kept lying when the right one would
Paulina Pencile
The food is delicious and no comments about that, but since when the delivery drivers are not suppose to come in and deliver to door if I live in a fourth floor for example? Just had a delivery and I have two babies which I can’t leave unattended and I had to ask to leave the food downstairs because I couldn’t come to pick it up and the lady driver was obviously too lazy to come up. so have to wait for partner to come back and then he will bring it up the cold food?? To be fair delivery should be free at this point.
Man Bear Pig
Food completely inedible, absolutely shocking quality. Staff rude and not willing to help at all.
Baran Utkun
Worst customer service ever , I’ve simply asked for taken of one of the topping and add something else which the guy was quite rude keep saying I have to pay extra for it , like I’m avoiding paying £1.70 what a joke ! when you order it online it gives you two topping so I’ve ask him if we can take that of simply and put olives instead he was ready to fight and he’s raising he’s voice quite aggressive! ! He needs to be train specially he doesn’t say thank you or please nothing , food is awarage but service is terrible , avoid this place !
Amanda Drain
Do not order food from here as when our order eventually turned up was cold and I placed my order at 18.15 and didn't get delivered till 20.30, manager refused to give refund, so the reviews speak for themselves disgusting food and customer service, avoid at all
David Johnson
Food cold wrong order tried ringing them but automated response
Nicola Fry
Honestly the delivery is so slow! If you want your food in a reasonable amount of time do not order from them.
Ian Murphy
Took almost 2 hours, arrived cold. Not the way I like pizza. I prefer hot.
The best pizza and the best service in Southend on Sea
Sam Staab
Incompetent, rude manager with lack of manners or understanding of his duty. Cold food and no offer of compensation. Wouldn’t mind but we use the store regularly and have no issues. Don't bother!
D DJ
I prank called the place and the staff where so funny and rude
Mark S
How can they call that a pizza come well under cooked phone up straight away to get a replacement to a rude person saying no accept it nothing he can do. Guy with the beard is very rude even we f down there to show them. Horrible
peter john
The pizza took near on 2hrs to arrive and when it did it was I believe reheated and closer to cold than warm on the heat scale.. not happy and think that warrants a refund..
Walked in to order food at 22.25, it shuts at 11 they refused to serve me and told me they’re now closed when clearly it says it shuts at 11pm and the doors were open. Terrible customer service and will probably never go back.
Delivered wrong pizza, when called to the shop they refused to replace it or refund it, very rude staff, would not recommend to order…
Terrible customer service, wrong order and just kept lying when the right one would
The food is delicious and no comments about that, but since when the delivery drivers are not suppose to come in and deliver to door if I live in a fourth floor for example? Just had a delivery and I have two babies which I can’t leave unattended and I had to ask to leave the food downstairs because I couldn’t come to pick it up and the lady driver was obviously too lazy to come up. so have to wait for partner to come back and then he will bring it up the cold food?? To be fair delivery should be free at this point.
Food completely inedible, absolutely shocking quality. Staff rude and not willing to help at all.
Worst customer service ever , I’ve simply asked for taken of one of the topping and add something else which the guy was quite rude keep saying I have to pay extra for it , like I’m avoiding paying £1.70 what a joke ! when you order it online it gives you two topping so I’ve ask him if we can take that of simply and put olives instead he was ready to fight and he’s raising he’s voice quite aggressive! ! He needs to be train specially he doesn’t say thank you or please nothing , food is awarage but service is terrible , avoid this place !
Do not order food from here as when our order eventually turned up was cold and I placed my order at 18.15 and didn't get delivered till 20.30, manager refused to give refund, so the reviews speak for themselves disgusting food and customer service, avoid at all
Food cold wrong order tried ringing them but automated response
Honestly the delivery is so slow! If you want your food in a reasonable amount of time do not order from them.
Took almost 2 hours, arrived cold. Not the way I like pizza. I prefer hot.
Restaurantji Recommends
The best pizza and the best service in Southend on Sea
Incompetent, rude manager with lack of manners or understanding of his duty. Cold food and no offer of compensation. Wouldn’t mind but we use the store regularly and have no issues. Don't bother!
I prank called the place and the staff where so funny and rude
How can they call that a pizza come well under cooked phone up straight away to get a replacement to a rude person saying no accept it nothing he can do. Guy with the beard is very rude even we f down there to show them. Horrible
The pizza took near on 2hrs to arrive and when it did it was I believe reheated and closer to cold than warm on the heat scale.. not happy and think that warrants a refund..