I called up the shop to see where about my delivery was and a man named Jonathan answered the phone. He was extremely rude and wouldn't tell me the progress of my order and was in general a terrible customer service. He also claimed to be a manger which I refused to believe as the way he spoke to me was incredibly unprofessional and if him being a manger is the case then I believe that role should be taken from him after these actions
Kinga Newson
The best pizza!!!
Doctor_dilberys
I’m writing this post because I am really impressed by how helpful and informative the guy was their he’s a white guy around 5-7 with a cap on he was nice and I felt he helped me and made me visit pleasant and I just want to say a big thankyou and I wish customer service was more like this.
Paulo Miguel Milagres de Deus Santos
excellent quality and fair price! loved it!!!
Paula Causer
I honestly thought that my partner had bought a frozen pizza from Asda and overcooked it.
Steven Johnson
Not a welcoming place, food is not great and neither is the service. Upon arrival just left standing there with no interaction even though staff were aware of my arrival. Arrived after the app said the food was ready and still had to wait 15 mins. Shall waste my hard earned cash elsewhere in the future. Food was adequate, and what you would expect from such a place.
gary witchell
Ordered pizza and garlic tear and share the pizzas are smaller than they used to be the tear and share now doesn't have garlic crumb it's just pizza dough and cheese and to top it all off it was cold phoned to complain they then sent another order and said 25 minutes waited over an hour for the 2nd pizza will never order from there again
William Lester
Very late delivery...had to wait over an hour and a half. Your best sticking to Dominos ?
Wendy Wallace
Very friendly delivery driver, food was lovely, fresh and hot!
Nat Elizabeth
Got our order wrong pizzas cold Portion size of the sides Pitiful never going back
AVOID AVOID AVOID
I have used the Southchurch branch many times before but today I was based at one of the beach huts on Southend seafront so a venue with no actual address. I could give postcode of a very nearby cafe and the wonderful Southchurch branch took that and agreed to take my order. Around an hour later, I received phone call from delivery driver advising he was at the nearby cafe's post code and I was able to go and meet him. This finished our evening off perfectly with 2 lovely pizzas. Thank you Pizza Hut Southchurch, that was terrific customer service ???
Mark S
Walked in got a pizza and strips.. never again used to be stacked with cheese now it was dry and just loads of tomato pure no cheese at all never used to be like that.
Justin Hayes
Be careful how much you're paying when you're ordering from here. I ordered exactly the same order on a Saturday a few weeks ago and ordered the same on a Tuesday and got charged about £9 more Saturday. I felt a bit sorry for the delivery guy when I told him I would've given him a tip if it wasn't for your colleagues at the weekend charging me £9 more than today. Liberty for me and the driver.
James Burns
Very good. Pizzas quick & very nice.
Barry Delight
Bad quality pizza especially for the price. I've had better pizzas from a kebab shop which are less than half the price. Cookie dough is good though.
I called up the shop to see where about my delivery was and a man named Jonathan answered the phone. He was extremely rude and wouldn't tell me the progress of my order and was in general a terrible customer service. He also claimed to be a manger which I refused to believe as the way he spoke to me was incredibly unprofessional and if him being a manger is the case then I believe that role should be taken from him after these actions
The best pizza!!!
I’m writing this post because I am really impressed by how helpful and informative the guy was their he’s a white guy around 5-7 with a cap on he was nice and I felt he helped me and made me visit pleasant and I just want to say a big thankyou and I wish customer service was more like this.
excellent quality and fair price! loved it!!!
I honestly thought that my partner had bought a frozen pizza from Asda and overcooked it.
Not a welcoming place, food is not great and neither is the service. Upon arrival just left standing there with no interaction even though staff were aware of my arrival. Arrived after the app said the food was ready and still had to wait 15 mins. Shall waste my hard earned cash elsewhere in the future. Food was adequate, and what you would expect from such a place.
Ordered pizza and garlic tear and share the pizzas are smaller than they used to be the tear and share now doesn't have garlic crumb it's just pizza dough and cheese and to top it all off it was cold phoned to complain they then sent another order and said 25 minutes waited over an hour for the 2nd pizza will never order from there again
Very late delivery...had to wait over an hour and a half. Your best sticking to Dominos ?
Very friendly delivery driver, food was lovely, fresh and hot!
Got our order wrong pizzas cold Portion size of the sides Pitiful never going back AVOID AVOID AVOID
Restaurantji Recommends
I have used the Southchurch branch many times before but today I was based at one of the beach huts on Southend seafront so a venue with no actual address. I could give postcode of a very nearby cafe and the wonderful Southchurch branch took that and agreed to take my order. Around an hour later, I received phone call from delivery driver advising he was at the nearby cafe's post code and I was able to go and meet him. This finished our evening off perfectly with 2 lovely pizzas. Thank you Pizza Hut Southchurch, that was terrific customer service ???
Walked in got a pizza and strips.. never again used to be stacked with cheese now it was dry and just loads of tomato pure no cheese at all never used to be like that.
Be careful how much you're paying when you're ordering from here. I ordered exactly the same order on a Saturday a few weeks ago and ordered the same on a Tuesday and got charged about £9 more Saturday. I felt a bit sorry for the delivery guy when I told him I would've given him a tip if it wasn't for your colleagues at the weekend charging me £9 more than today. Liberty for me and the driver.
Very good. Pizzas quick & very nice.
Bad quality pizza especially for the price. I've had better pizzas from a kebab shop which are less than half the price. Cookie dough is good though.