Starbucks being a huge corporation don’t deserve an employee as good as Dean. Dean went above and beyond, allowing me to charge my phone initially at a table without ordering anything. I had a rough night, didn’t sleep at all and phone ran out of battery. I waited for the 6am opening, Dean saw me falling asleep and gave me a free latte while I charged my phone to make my main order. Someone needs to give Dean a pay rise and/or promotion.
Mima Z
Always long waiting time to be served. The empty tables were dirty and full of plates and cups so i had to clear it if i wanted to sit with my friend who i was meeting. Whilst sitting there, the staff opened the door completely and we were freezing. Not impressed. We will not be going back. Not nice place to spend the time at.
Michael Skinner
They do amazing frappes strawberry and cream are my favourite, the atmosphere is always pleasant and comfortable to have a break from work and unwind. Always a happy customer when I go there.
Alex Dowsett
It was pretty busy, but there is plenty of seating.Drinks were quick and made accurately. Staff were
Nina Bloom
Much prefer their coffee to Costa's but they don't take cash any longer - cheek
70maryannj
Not so friendly staff. Messing about while making our drinks. At least 8 tables not cleared, 5 for the whole time we were there. Had to clear a table. None wiped over. Toilet didn't look like it had been cleaned in years! And to top it off didn't take cash! Will not return awful place.
We came here for drinks. I was first disappointed that there was only a Caramel frappucino and not salted Caramel which I enjoyed at another branch. When I ordered the cashier checked the order at least twice..more to come on this later and as I wanted to pay with cash she said they don't accept cash. Whilst I understood this in the height of covid and lockdown surely now its acceptable, it is legal tender after all?! We waited for our drinks and turns out mine was wrong. Instead of changing it the lady just poured a load of extra sauces and syrups on the top! What a waste of money for me..I then got us a table by the window, it was filthy. No one was around for me to ask to clear the previous customers' drinks so I had to clear it myself. My straw broke in my drink and as I refused to queue up for a replacement I went and helped myself to one. My goodness in doing this you'd think I was robbing the shop the way the staff reacted - two of which had been stood chatting for some time by the way. Totally not impressed and definitely a waste of money.
Richard Davis
If the staff spent more time focused on the customers orders instead of their gossip about their colleagues orientation and their weekend plans then they wouldn't be getting the orders completely and utterly wrong. Then they get upset when you challenge them about the incorrect order inferring that you are the one in the wrong.I'll be going to other coffee shops in the future!!!
LIFE AFTER
Awesome staff and best Starbucks in southend always get my drink right
flowerof Christa
I ordered a chocolate frappuccino and it turned out amazing. Amazing friendly staff and I think her name was Chloe who made my drink. Lovely.??
Corrinne Brown
Incredible service from a member of staff young ladies with tattoos believe her name was chloe x white mocha was on point highly recommended it and the venue ?
2 coffees, £7.36, 1st & last visit.
No cash payment just card and so expensive
Helpful StaffGood choice of
Great places to meet for a coffee and a
Starbucks being a huge corporation don’t deserve an employee as good as Dean. Dean went above and beyond, allowing me to charge my phone initially at a table without ordering anything. I had a rough night, didn’t sleep at all and phone ran out of battery. I waited for the 6am opening, Dean saw me falling asleep and gave me a free latte while I charged my phone to make my main order. Someone needs to give Dean a pay rise and/or promotion.
Always long waiting time to be served. The empty tables were dirty and full of plates and cups so i had to clear it if i wanted to sit with my friend who i was meeting. Whilst sitting there, the staff opened the door completely and we were freezing. Not impressed. We will not be going back. Not nice place to spend the time at.
They do amazing frappes strawberry and cream are my favourite, the atmosphere is always pleasant and comfortable to have a break from work and unwind. Always a happy customer when I go there.
It was pretty busy, but there is plenty of seating.Drinks were quick and made accurately. Staff were
Much prefer their coffee to Costa's but they don't take cash any longer - cheek
Not so friendly staff. Messing about while making our drinks. At least 8 tables not cleared, 5 for the whole time we were there. Had to clear a table. None wiped over. Toilet didn't look like it had been cleaned in years! And to top it off didn't take cash! Will not return awful place.
Restaurantji Recommends
We came here for drinks. I was first disappointed that there was only a Caramel frappucino and not salted Caramel which I enjoyed at another branch. When I ordered the cashier checked the order at least twice..more to come on this later and as I wanted to pay with cash she said they don't accept cash. Whilst I understood this in the height of covid and lockdown surely now its acceptable, it is legal tender after all?! We waited for our drinks and turns out mine was wrong. Instead of changing it the lady just poured a load of extra sauces and syrups on the top! What a waste of money for me..I then got us a table by the window, it was filthy. No one was around for me to ask to clear the previous customers' drinks so I had to clear it myself. My straw broke in my drink and as I refused to queue up for a replacement I went and helped myself to one. My goodness in doing this you'd think I was robbing the shop the way the staff reacted - two of which had been stood chatting for some time by the way. Totally not impressed and definitely a waste of money.
If the staff spent more time focused on the customers orders instead of their gossip about their colleagues orientation and their weekend plans then they wouldn't be getting the orders completely and utterly wrong. Then they get upset when you challenge them about the incorrect order inferring that you are the one in the wrong.I'll be going to other coffee shops in the future!!!
Awesome staff and best Starbucks in southend always get my drink right
I ordered a chocolate frappuccino and it turned out amazing. Amazing friendly staff and I think her name was Chloe who made my drink. Lovely.??
Incredible service from a member of staff young ladies with tattoos believe her name was chloe x white mocha was on point highly recommended it and the venue ?