The Gatehouse Café

2-4 Highbridge St, Waltham Abbey
07971 800727

Recent Reviews

Ted Morley

Lovely Cafe right outside the Abbey Church...Friendly Staff serving great food ..Highly

chepstu

Slow service but nice drinks and clean interior. Attentive staff, reasonable price. Unfortunately not dog friendly inside.

Colin Lievens

Went here with my partners family. Their sister Keira wanted me to tell you that there are a whopping five poké stops here and that Paw Patrol wouldn’t dine here.Bacon and egg sandwich was perfect, and the pastrami bagel had generous fillings but the tomato soup was a little bland.This place would be okay to get around in a wheelchair, there’s a small ramp up to the door but a little dip down after that so you might need a push (I’ve included a photo). The toilet is a single stall so is gender neutral but it clearly can’t decide whether it’s accessible or not. There’s a grab bar but no emergency cord, and there’s a wide door but you can’t actually open it fully (again, a photo of this has been attached).Vegetarian options: Plenty of veggie thingsDietary restrictions: Vegan and gluten free options availableWheelchair accessibility: This place is good but not perfect for wheelchair accessibility. Ive included more details in the photos and body of my review.

John Cass

Lovely little cafe with strong Italian influence.Unpretentious, servinggood hearty food. Young, friendly & enthusiastic staff.Excellent value.

Lesley Browne

Lovely cafe, good food & great service.

elsie may

I came in the other day with my mum and the manager was very rude to my mum, never going there again, bad customer service would not recommend.

bella l

i went to this cafe thursday for a coffee and a bite to eat the service i was given was outrageous however it was the manager i was shocked at most as i have been to many restaurants and cafes in this area and i have never been met with such moody and slap dash staff.not just to me but his presence was off and it feels like everyone there is under trained and under pressure as there was only 2 staff members at the till when i payed.would not recommend.

BBX Jay

I got served by Lillie today and the service was AMAZING - quick service and the southern wrap was

jacqui Phillips

I follow a vegan diet and this cafe does a vegan English breakfast. Mushrooms are included in the meal but whenever I've been there, I never get mushrooms as they say they are not vegan due to them being pre cooked in butter. I find this ludicrous as surely some mushrooms could be kept aside to be cooked in either non dairy butter or oil and to be honest, why are the mushrooms precooked anyway! Also, I they put butter on the toast, that I didn't ask for and is it dairy free ?. Overall, the vegan options are minimal, not even one vegan cake in sight and it's a shame as its a lovely cafe situated opposite the church but the points mentioned above are disappointing and annoying. I hope to see more vegan options on the menu in the future and Mushrooms cooked accordingly.

Jane Deed

A lovely spot for a coffee or lunch. Wonderful red velvet cake and chocolate chip shortbread. Egg and bacon sandwich was a meal in itself! Thank

BrianBLucky24-7

“I had the pleasure of visiting The Gatehouse Cafe in Waltham Abbey, and I must say, their vegan breakfast was absolutely delightful! The flavors were amazing, and the presentation was top-notch. The cafe’s ambiance added to the overall experience, making it a perfect spot for a relaxing morning. I highly recommend it to both vegans and non-vegans looking for a delicious and cozy breakfast option in the area.”

Duke M

Hi, I ate here today on my own while killing time between meetings and the staff made me feel super welcome. I had the super delicious cheese and ham croissant, with the an exceptional tasting coffee. It's a sweet little café within in a historic building with a view of the Abbey. My only regret was not asking for the make of coffee they serve, does anyone know what it is?

FarAway01207956315

I visited with my wife for my birthday treat and the staff were very friendly and very welcoming. As a vegan I ordered a soya latte and vegan bread pudding. It was delicious this is definitely going to be my new coffee shop

exponential

I regularly met people here and really liked it. Then I took friend, his son and I - we had breakfast each and hot drinks. We decided to order another hot drink each and the owner told us that there wasn’t time as other people wanted our table. Nobody had said the table was reserved (it wasn’t) and his attitude was atrocious. The way he spoke to my friend was really arrogant and condescending. Then when we went to pay their card machine wasn’t working properly and that prolonged the tense atmosphere for around ten minutes whilst the manager kept resetting it. Not once - not once - did he make any kind of apology for the inconvenience of the card machine, never mind the rude treatment of my friend in particular. To be clear, we are both polite, community leaders, business owners etc - we were dressed smartly and his son was behaving impeccably with his headphone in and watching his iPad. It wasn’t like we were loud and overbearing or disrespectful, or don’t know how to behave in public. My friend owns a number of franchised restaurants in another part of the country and he was flabbergasted at the attitude we experienced. He tends to swagger with an air of tense energy, each to their own, but not when you let that spill over into your interaction with regular, paying customers. It was, quite simply, one of the rudest experiences I have had in hospitality. The waitresses were generally very pleasant. Earlier today I was looking for somewhere to meet in the area and this place popped up and it reminded me that I hadn’t added this review, and surprise surprise, the most recent one I saw was complaining about who I can only imagine is the same guy. If and when this place changes hands under a new owner I’ll definitely go back but until then, I haven’t been back and won’t.

Mary H

When we arrived it was suggested that we sat outside and someone would come and take our order so we did. Nothing happened and as we were all thirsty after our walk one of our party went in to ask for some tap water. Again nothing happened and we had to request it again before it eventually arrived. As no one materialised to take our order one of our party went in and placed the order and paid. We had now been there about 15 - 20 minutes at least. We waited and waited and eventually someone went to put more money in the parking meter as we didn't want to get a fine. On a couple of occasions one of us requested and update on our order. We were told we were in a queue even though only 2 tables were occupied. After we had been there around 50 minutes my friend made another query and was told our order was now being prepared. When the food did arrive it was actually very good. It was after we finished that the manager came to our table and started shouting angrily at us. He said we had not waited 50 minutes but was timing from when we ordered and paid and not counting the amount of time we waited outside having been told that someone would come and take our order! I would like to add that the waitress was very friendly and lovely. It was the manager who was very rude and upsetting. On the facilities - it was very difficult to find the light switch in the toilet and it was not a string pull one as I think it should be legally. Also the toilet seat would not stay up for our male friend.

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