Don't waste your time!!Go to the Hungry Horse down the road instead, we certainly will be in future.The garden is a mess, car park is full of holes, seating is old and tatty.The menu is a typed piece of paper, most of which is out of stock!!!!No gluten free available, the pasta wasn't in stock and the bread had been thrown away.Told as the food bought to table that the chips were cooked in same oil as everything else..a huge no no for gluten free diets!!The one star I have given is for the poor staff who work there!!
Simon Wise
Booked a table at the Carpenters Arms last night on very late notice. They arranged a table for my family of 4 with no issues at all. A member of our family is Vegan and when we got there we asked what would be appropriate for her to be able to eat. The staff were brilliant they chatted with the chef and made a bespoke vegan meal off menu just for her! Lovely, friendly staff extremely accommodating and the food was great. Highly recommended
Lynnette Lambert
Having visited the Carpenters on numerous occasions before lockdown, we decide to dine here again.A very disappointing evening meal with friends. This was a Friday evening, and several drinks (no lemonade, basic spirits) and meal options were already unavailable. Coffee was from a tin! The service was poor nobody checking if food was ok or even offering more drinks. Over pricedWas expecting some kind of home cook meal, but the food was substandard and looked like no effort had been put into the meals.Vegetable look frozen, salad was poor quality, and mash (lumpy) and sautéed potatoes must have come from a packet!I could have cooked a nicer meal!The inside needs updating and there is no lighting outside by the entrance steps, was very dark when we left and a bit dangerous!The front glass door was broken and several light bulbs were out in the restaurant.Will not be returning and do not recommend this food outlet, was very expensive for the quality of food and a disappointing evening. Service and quality needs to be seriously improved.
Jessica Ellen
My husband and I and our children all went for dinner tonight and we couldn’t fault it , the food was amazing and so was the service.
We will 100% recommend to all our family & friends and we will definitely return thank you very much Oscar & team xxx
Jessica & Jamie
Chris Lucioni
We went for the Sunday roast, with high expectations given the reviews. Unfortunately it was by far the worse roast dinner I have ever experienced. All the food was cold, beef like leather with stewed parsnips, the cauliflower cheese was some chemical waste truly not intended to be eaten. We weren't the only people complaining.
Jackie Livermore
Food was good & service was fantastic… thanks ?
Toni Hobart
Very unprofessional. Booked through the app for last night friends come from Chelmsford, Southend-on-Sea and Rayleigh get to the pub to find a note on the door saying its shut and sorry for the inconvenience. Would have been useful to have been contacted and told this. Birthday dinner ruined. Get your IT sorted we were not the only ones who turned up after booking through the app.
My Garden Story
Booked table through their website for a Monday , turned up only to be told they are closed on Mondays. Looks like their website needs updating to stop people being able to book on Mondays.
April Louise Bolton
I have eaten here several times now and would highly recommend. The staff are all very pleasant and the food is amazing and not too badly priced. Beautiful interior decor with a cosy warm feel. Toilets very clean. Even have an open fire. Great atmosphere.
Louis Varley
Was sat down and waited over 10 minutes for someone to take drinks order. Gave up and left after that.One of the chairs at our table was broken so we had to find a new chair.Kids were running around. Which wasn't restaurants fault.Menus just printed on A4 paper. Which was fine during the height of COVID but not now. Felt a bit souless.Felt like there was very very little choice for foodWas also cold inside. I put my coat back on after a few minutes.All in all felt disappointing. My wife and I looked at each other and jointly agreed to just go somewhere else. We did... No one stopped us as we left to ask why we was leaving.It was not busy at all.
Restaurantji Recommends
Sharon McBride
Girlie night out couldn’t have been better. Food was excellent and Fran our waitress was amazing. We will most definitely be back ?
Martin Pascoe
Great little pub. Nice and quiet compared to the others in the area. Nice food. Cosy atmosphere.
8j
Always great happy smiley quick friendly service - always feel welcome - good food and parking
Soli “Soliasis” _
Nice restaurant, pleasant staff who were very helpful. Food was OK but not fantastic. We was in a large party and food delivery to the table was a bit hit and miss with a few mix ups with the roast dinners. Its a shame as I did visit this restaurant a few years ago and had a much better meal.
Terry Collins
What a shambles, Saturday evening I asked for 3 items from the menu, only to be told they were off, and not bad for a 7.30 table...wife asked for a Martini and got a Gin, waitress had not a clue about waitering.This place has gone so far down hill in recent years its unbelievable.Lastly, have plenty of money if you dine there......
Don't waste your time!!Go to the Hungry Horse down the road instead, we certainly will be in future.The garden is a mess, car park is full of holes, seating is old and tatty.The menu is a typed piece of paper, most of which is out of stock!!!!No gluten free available, the pasta wasn't in stock and the bread had been thrown away.Told as the food bought to table that the chips were cooked in same oil as everything else..a huge no no for gluten free diets!!The one star I have given is for the poor staff who work there!!
Booked a table at the Carpenters Arms last night on very late notice. They arranged a table for my family of 4 with no issues at all. A member of our family is Vegan and when we got there we asked what would be appropriate for her to be able to eat. The staff were brilliant they chatted with the chef and made a bespoke vegan meal off menu just for her! Lovely, friendly staff extremely accommodating and the food was great. Highly recommended
Having visited the Carpenters on numerous occasions before lockdown, we decide to dine here again.A very disappointing evening meal with friends. This was a Friday evening, and several drinks (no lemonade, basic spirits) and meal options were already unavailable. Coffee was from a tin! The service was poor nobody checking if food was ok or even offering more drinks. Over pricedWas expecting some kind of home cook meal, but the food was substandard and looked like no effort had been put into the meals.Vegetable look frozen, salad was poor quality, and mash (lumpy) and sautéed potatoes must have come from a packet!I could have cooked a nicer meal!The inside needs updating and there is no lighting outside by the entrance steps, was very dark when we left and a bit dangerous!The front glass door was broken and several light bulbs were out in the restaurant.Will not be returning and do not recommend this food outlet, was very expensive for the quality of food and a disappointing evening. Service and quality needs to be seriously improved.
My husband and I and our children all went for dinner tonight and we couldn’t fault it , the food was amazing and so was the service. We will 100% recommend to all our family & friends and we will definitely return thank you very much Oscar & team xxx Jessica & Jamie
We went for the Sunday roast, with high expectations given the reviews. Unfortunately it was by far the worse roast dinner I have ever experienced. All the food was cold, beef like leather with stewed parsnips, the cauliflower cheese was some chemical waste truly not intended to be eaten. We weren't the only people complaining.
Food was good & service was fantastic… thanks ?
Very unprofessional. Booked through the app for last night friends come from Chelmsford, Southend-on-Sea and Rayleigh get to the pub to find a note on the door saying its shut and sorry for the inconvenience. Would have been useful to have been contacted and told this. Birthday dinner ruined. Get your IT sorted we were not the only ones who turned up after booking through the app.
Booked table through their website for a Monday , turned up only to be told they are closed on Mondays. Looks like their website needs updating to stop people being able to book on Mondays.
I have eaten here several times now and would highly recommend. The staff are all very pleasant and the food is amazing and not too badly priced. Beautiful interior decor with a cosy warm feel. Toilets very clean. Even have an open fire. Great atmosphere.
Was sat down and waited over 10 minutes for someone to take drinks order. Gave up and left after that.One of the chairs at our table was broken so we had to find a new chair.Kids were running around. Which wasn't restaurants fault.Menus just printed on A4 paper. Which was fine during the height of COVID but not now. Felt a bit souless.Felt like there was very very little choice for foodWas also cold inside. I put my coat back on after a few minutes.All in all felt disappointing. My wife and I looked at each other and jointly agreed to just go somewhere else. We did... No one stopped us as we left to ask why we was leaving.It was not busy at all.
Restaurantji Recommends
Girlie night out couldn’t have been better. Food was excellent and Fran our waitress was amazing. We will most definitely be back ?
Great little pub. Nice and quiet compared to the others in the area. Nice food. Cosy atmosphere.
Always great happy smiley quick friendly service - always feel welcome - good food and parking
Nice restaurant, pleasant staff who were very helpful. Food was OK but not fantastic. We was in a large party and food delivery to the table was a bit hit and miss with a few mix ups with the roast dinners. Its a shame as I did visit this restaurant a few years ago and had a much better meal.
What a shambles, Saturday evening I asked for 3 items from the menu, only to be told they were off, and not bad for a 7.30 table...wife asked for a Martini and got a Gin, waitress had not a clue about waitering.This place has gone so far down hill in recent years its unbelievable.Lastly, have plenty of money if you dine there......