Have been going there for 18 years never had a bad meal still as good as ever first
Nicholas
Food is nice staff are great,But The car park is in a terrible state that needs cleaning up, rubbish everywhere must be attracting rats!Entrance doors To the toilets are filthy and need a good clean.
AlanF
We visited with our grandchildren 5 and 6. Very good service and meal.However the doors leading to the toilets are awfully dirty and worn at the touch areas and very unhygienic. Also the carpet in front of the restaurant till was unbelievably dirty and lumpy with trodden in black grease and food!!! These areas need attention immediately. I hope I’m not wasting my time telling you this!????
catherine tomlin
Waitress was happy and polite. Food was delicious and no waiting time. We arrived early (due to weather) and was seated straight away.Parking: Plenty of spaces and only short walk
Simone Heath
Being gluten free & vegetarian. There is a new way of ordering, so much better , no chance of cross contamination being gluten free. Thank you Toby.
Maureen M
The food was acceptable as usual. But! the car park seems to be used as a dumping ground for rubbish, on the last three visits we have informed the manager of this but nothing has been done it is getting worse. Not really a good advert for a place serving food!!!!
Matt W
Normally avoid Toby's as a rule due to negative previous experiences. However, was pleasantly surprised. Carvery was good and tasty. Food was decent quality and fresh veg that were properly cooked. Was decent quality and good valueOnly negatives being left to wait several minutes at carvery station as no one there and table service was very slow and a long wait. Would go again as good value for money
Roberto Molinari
Superb from start to finishStaff were excellent,attentive, but not over bearing. Age showed the experience of our lady waitress. She was absolutely first class. Well
Simon Burton
This is my first visit in a few years to the Toby Carvery in Runwell, and it didn't disappoint.The overall presentation and cleanliness was to a good standard. The only negative point was a plumbing issue in the men's toilet, resulting in a wet floor. I understand from another visitor that this isn't the first time he has witnessed this problem. Hopefully the issue will be rectified soon.My fellow guests and I dined reasonably early and so the various vegetables and meat selection was fresh. The parsnips were bland and roast potatoes were a little dry, however the latter is to be expected by nature of the self service style of this type of restaurant and the need to maintain hot food for guests.In terms of overall value for money, I rate the Toby Carvery experience highly, particularly during these turbulent times, where funds are tight for families on an average income.I would have no hesitation in visiting again with my family.Merry Christmas to all the hardworking staff that made our experience an enjoyable one!
Ann Browning
Great food!!The best Toby we have been to.We took my brother who has Downs syndrome with us for a Christmas meal after visiting our mum who is in a carehome nearby.We will definitely be going back!
Booked a table by automated telephone system on 18th November. Couldn’t do 12.30 but said 12.45. Turned up to be told they didn’t have our reservation and I didn’t realise I should have received a confirmation email. Was made to feel very embarrassed as I had booked to go with friends. Told I would have to wait about an hour or I could pay and order from the bar. Food not bad but roast potatoes were broken up and greasy. The cabbage had run out and so had the gravy. Staff were very pleasant other than the chap who said we hadn’t booked !! Desert was very nice so I suppose that was some kind of consolidation.
Mamaofhungryboys
Great place for breakfast with plenty of choice and well cooked food. Staff go above and beyond to make you comfortable. We went today for my son’s birthday, me believing I had booked but I had obviously not completed the booking. The restaurant was fully booked due to a meet Santa event. We got to the bar and when the manager couldn’t find our booking we expected to be turned away but he didn’t, he moved things around for us and made sure my son could have his birthday breakfast. We are so grateful. Really great customer service. Thank you!!
Sheralee Mills
Far too busy for the number of staff on. We had to wait ages for our drinks order to be taken, 2 of the party had finished their meals, by the time we actually got the drinks order delivered to the table . Staff managed, considering how busy it was, but definitely not as attentive as usual . I had a baileys latte, and it was almost cold, definitely could not taste the baileys and it was £4.00 ? not a great visit, which was a shame .
Sarah Nice
The beef was very chewy and fatty. The roast potatoes were swimming in grease. All vegetables were going hard from sitting under the hot plate for so long and fresh ones were not available. The chef behind the servery was very miserable and didn't engage with us. He looked like he did not want to be there.
vikki humphrey
The best Toby we have been too.We have a king size plate . They are generous with there meat portion and the vegs are spot on.This is my local and would always go there buy the past few weeks have had to book early as get really packed on a Sunday. I booked on a Saturday the earliest table I could get was 6.45 .
Have been going there for 18 years never had a bad meal still as good as ever first
Food is nice staff are great,But The car park is in a terrible state that needs cleaning up, rubbish everywhere must be attracting rats!Entrance doors To the toilets are filthy and need a good clean.
We visited with our grandchildren 5 and 6. Very good service and meal.However the doors leading to the toilets are awfully dirty and worn at the touch areas and very unhygienic. Also the carpet in front of the restaurant till was unbelievably dirty and lumpy with trodden in black grease and food!!! These areas need attention immediately. I hope I’m not wasting my time telling you this!????
Waitress was happy and polite. Food was delicious and no waiting time. We arrived early (due to weather) and was seated straight away.Parking: Plenty of spaces and only short walk
Being gluten free & vegetarian. There is a new way of ordering, so much better , no chance of cross contamination being gluten free. Thank you Toby.
The food was acceptable as usual. But! the car park seems to be used as a dumping ground for rubbish, on the last three visits we have informed the manager of this but nothing has been done it is getting worse. Not really a good advert for a place serving food!!!!
Normally avoid Toby's as a rule due to negative previous experiences. However, was pleasantly surprised. Carvery was good and tasty. Food was decent quality and fresh veg that were properly cooked. Was decent quality and good valueOnly negatives being left to wait several minutes at carvery station as no one there and table service was very slow and a long wait. Would go again as good value for money
Superb from start to finishStaff were excellent,attentive, but not over bearing. Age showed the experience of our lady waitress. She was absolutely first class. Well
This is my first visit in a few years to the Toby Carvery in Runwell, and it didn't disappoint.The overall presentation and cleanliness was to a good standard. The only negative point was a plumbing issue in the men's toilet, resulting in a wet floor. I understand from another visitor that this isn't the first time he has witnessed this problem. Hopefully the issue will be rectified soon.My fellow guests and I dined reasonably early and so the various vegetables and meat selection was fresh. The parsnips were bland and roast potatoes were a little dry, however the latter is to be expected by nature of the self service style of this type of restaurant and the need to maintain hot food for guests.In terms of overall value for money, I rate the Toby Carvery experience highly, particularly during these turbulent times, where funds are tight for families on an average income.I would have no hesitation in visiting again with my family.Merry Christmas to all the hardworking staff that made our experience an enjoyable one!
Great food!!The best Toby we have been to.We took my brother who has Downs syndrome with us for a Christmas meal after visiting our mum who is in a carehome nearby.We will definitely be going back!
Restaurantji Recommends
Booked a table by automated telephone system on 18th November. Couldn’t do 12.30 but said 12.45. Turned up to be told they didn’t have our reservation and I didn’t realise I should have received a confirmation email. Was made to feel very embarrassed as I had booked to go with friends. Told I would have to wait about an hour or I could pay and order from the bar. Food not bad but roast potatoes were broken up and greasy. The cabbage had run out and so had the gravy. Staff were very pleasant other than the chap who said we hadn’t booked !! Desert was very nice so I suppose that was some kind of consolidation.
Great place for breakfast with plenty of choice and well cooked food. Staff go above and beyond to make you comfortable. We went today for my son’s birthday, me believing I had booked but I had obviously not completed the booking. The restaurant was fully booked due to a meet Santa event. We got to the bar and when the manager couldn’t find our booking we expected to be turned away but he didn’t, he moved things around for us and made sure my son could have his birthday breakfast. We are so grateful. Really great customer service. Thank you!!
Far too busy for the number of staff on. We had to wait ages for our drinks order to be taken, 2 of the party had finished their meals, by the time we actually got the drinks order delivered to the table . Staff managed, considering how busy it was, but definitely not as attentive as usual . I had a baileys latte, and it was almost cold, definitely could not taste the baileys and it was £4.00 ? not a great visit, which was a shame .
The beef was very chewy and fatty. The roast potatoes were swimming in grease. All vegetables were going hard from sitting under the hot plate for so long and fresh ones were not available. The chef behind the servery was very miserable and didn't engage with us. He looked like he did not want to be there.
The best Toby we have been too.We have a king size plate . They are generous with there meat portion and the vegs are spot on.This is my local and would always go there buy the past few weeks have had to book early as get really packed on a Sunday. I booked on a Saturday the earliest table I could get was 6.45 .