Absolutely fabulous venue, from the initial help organising a large table over Cheltenham Races, to the welcome on the day, to the service throughout the meal.The food was fantastic, and the whole experience a delight. Can't wait to visit again!
Melinda Rawlings
Really tasty tongue tingling food. Glad we found it.
Fraser McNish
Fantastic experience, great tasty fresh food served at a high standard. Friendly helpful staff. I would definitely
Eoin Rodgers
We had gorgeous bao buns and small plates. Everything was super tasty. Cute little place, feels elevated and tasteful. Lovely friendly service.
Jack Gayler
Real urban luxury feel. Menu is one of the most unique and exciting I've seen for a while. Servers were all attentive and personable without feeling in your face. Clearly ran by people passionate about what they do. Yes it's certainly an expensive place but for the most part you get what you pay for - we ordered the £50pp platter and the meats (steak, chicken, pork) were all outstanding. I am deducting 1 star as, like a few others, I felt like some dishes were disappointing value. One of our side dishes was literally half a piece of corn and for £6-£8 each that is just not doing it for me, even in the fanciest of places. I would recommend it for groups of 4-6 for a special night out.
Ellie
Having visited a few times in the past, I booked a table for lunch with a friend who hadn’t eaten at bao & bbq yet.The food is good, although a little on the expensive side (a bowl of fries with a drizzle of mayo is £7 for example).The cocktails were amazing.The service wasn’t anything to complain about or compliment.The food comes out as it’s ready which didn’t matter as everything was ready at a similar time.The bill was just shy of £85 for the two of us to have 1 cocktail each and the suggested 3 dishes each. I paid my part of the bill in cash after my friend paid by card. As I didn’t have the right change I gave more than the amount due. The waiter didn’t return with the change.I likely would have left the change as a tip anyway but felt this was really bad practice to just assume the change was a tip! I’ve worked in the hospitality industry myself for 12 years and wouldn’t dream of doing the same thing.I emailed to bring it to the attention of management, not as a complaint just to let them know as it could have been received in a much more negative way by someone else. I’m still yet to have a response, 5 days since my email. There’s an air of superiority about the restaurant chain with my most recent experience being the cherry on top for me. With so many amazing places to eat in Cheltenham, it’s unlikely I’ll return in a hurry if at all.
Murran Harvey
Food is incredibly over priced for what you get. £16 for one small chicken skewer doesn't sit right with me. We came here as a birthday treat and I was left really disappointed. We ordered multiple bao buns and the ribs too, all of which has the exact same 'smoked' flavour...there was no variation, and if I'm honest it all tasted a bit bland.I had eaten here once before about a year ago and it was excellent, hence why I wanted to come here to celebrate my birthday. It seems the quality of the food has gone down while prices have increased.Staff were really lovely, it's a shame the food let the place down.
Nikki W
We had a New Year’s Eve meal, the food was fantastic, atmosphere was lovely and the staff were excellent, very friendly and helpful with the menu choices. Very looked after by the manager and her team.
Xxo X
We popped in for dinner, it was a warm welcome from a lady We choose to go for BA0 COMBO Very good deal ,and food was awesome,service was to the point ..Till we leave the staff so friendly.
jemmaw299
A group of 8 of us are here and I can’t recommend enough! Micky was incredible! I am allergic to dairy, soy and egg and they catered to me with no issues and the food was incredible!! Could not recommend enough!!!
Excellent food, and they can make great cocktails, but definitely not a cheap night out.
kevin hay
Hi Ovidiu,Just like to say thanks to you and all your staff we all enjoyed our time there it’s a fantastic restaurant and the food was delicious.
isabella ferrante
I wouldn't recommend. We spent over 50£ each to eat three Bao Buns each (basically, sandwiches) and a bowl of fried cauliflower. Food is processed, certainly not fresh. The waitress was a nice lady but the chef (or owner, not sure) was quite rude. Not a nice experience.
Anton Webb
Great food every time, Slight drainage smell when you walk into the old building, but the food more than makes up for it.Edit: We visited again recently and the smell has been sorted, Great place
kevin h
Hi Ovidiu, Just like to say thanks to you and all your staff we all enjoyed our time there it’s a fantastic restaurant and the food was delicious.
Absolutely fabulous venue, from the initial help organising a large table over Cheltenham Races, to the welcome on the day, to the service throughout the meal.The food was fantastic, and the whole experience a delight. Can't wait to visit again!
Really tasty tongue tingling food. Glad we found it.
Fantastic experience, great tasty fresh food served at a high standard. Friendly helpful staff. I would definitely
We had gorgeous bao buns and small plates. Everything was super tasty. Cute little place, feels elevated and tasteful. Lovely friendly service.
Real urban luxury feel. Menu is one of the most unique and exciting I've seen for a while. Servers were all attentive and personable without feeling in your face. Clearly ran by people passionate about what they do. Yes it's certainly an expensive place but for the most part you get what you pay for - we ordered the £50pp platter and the meats (steak, chicken, pork) were all outstanding. I am deducting 1 star as, like a few others, I felt like some dishes were disappointing value. One of our side dishes was literally half a piece of corn and for £6-£8 each that is just not doing it for me, even in the fanciest of places. I would recommend it for groups of 4-6 for a special night out.
Having visited a few times in the past, I booked a table for lunch with a friend who hadn’t eaten at bao & bbq yet.The food is good, although a little on the expensive side (a bowl of fries with a drizzle of mayo is £7 for example).The cocktails were amazing.The service wasn’t anything to complain about or compliment.The food comes out as it’s ready which didn’t matter as everything was ready at a similar time.The bill was just shy of £85 for the two of us to have 1 cocktail each and the suggested 3 dishes each. I paid my part of the bill in cash after my friend paid by card. As I didn’t have the right change I gave more than the amount due. The waiter didn’t return with the change.I likely would have left the change as a tip anyway but felt this was really bad practice to just assume the change was a tip! I’ve worked in the hospitality industry myself for 12 years and wouldn’t dream of doing the same thing.I emailed to bring it to the attention of management, not as a complaint just to let them know as it could have been received in a much more negative way by someone else. I’m still yet to have a response, 5 days since my email. There’s an air of superiority about the restaurant chain with my most recent experience being the cherry on top for me. With so many amazing places to eat in Cheltenham, it’s unlikely I’ll return in a hurry if at all.
Food is incredibly over priced for what you get. £16 for one small chicken skewer doesn't sit right with me. We came here as a birthday treat and I was left really disappointed. We ordered multiple bao buns and the ribs too, all of which has the exact same 'smoked' flavour...there was no variation, and if I'm honest it all tasted a bit bland.I had eaten here once before about a year ago and it was excellent, hence why I wanted to come here to celebrate my birthday. It seems the quality of the food has gone down while prices have increased.Staff were really lovely, it's a shame the food let the place down.
We had a New Year’s Eve meal, the food was fantastic, atmosphere was lovely and the staff were excellent, very friendly and helpful with the menu choices. Very looked after by the manager and her team.
We popped in for dinner, it was a warm welcome from a lady We choose to go for BA0 COMBO Very good deal ,and food was awesome,service was to the point ..Till we leave the staff so friendly.
A group of 8 of us are here and I can’t recommend enough! Micky was incredible! I am allergic to dairy, soy and egg and they catered to me with no issues and the food was incredible!! Could not recommend enough!!!
Restaurantji Recommends
Excellent food, and they can make great cocktails, but definitely not a cheap night out.
Hi Ovidiu,Just like to say thanks to you and all your staff we all enjoyed our time there it’s a fantastic restaurant and the food was delicious.
I wouldn't recommend. We spent over 50£ each to eat three Bao Buns each (basically, sandwiches) and a bowl of fried cauliflower. Food is processed, certainly not fresh. The waitress was a nice lady but the chef (or owner, not sure) was quite rude. Not a nice experience.
Great food every time, Slight drainage smell when you walk into the old building, but the food more than makes up for it.Edit: We visited again recently and the smell has been sorted, Great place
Hi Ovidiu, Just like to say thanks to you and all your staff we all enjoyed our time there it’s a fantastic restaurant and the food was delicious.