Terrible today it was too busy and the staff were rushed off their feet and everything was sold out or most thing's
Jenny Burke
Arrived for a coffee went to the toilet overflowing with babies dirty nappies at 11 30 no toilet paper in dispenser dirty floor in toilet tables not being cleaned piled high with dirty cups awful
Kristie Nicklin
Every time I go to this costa there is always fast and efficient service that is also polite and friendly. This is the only costa in cheltenham I will go to. They make my orders perfectly every time. Specifically there is always a guy called Joe that seems to be working there that is always run off his feet, I can see that he communicates with his colleagues really well and every one respects him and his service is A1. Keep it up!
Tony Zealey
Was nice, but the table was very sticky though.
ANGELA PORTLOCK
Bring served by a woman who was handling cakes with no gloves, the lad on who was doing the drinks was going to serve me in a clearly dirty cup was rude when I asked for a clean one and started slamming things around. Went to sit down and the amount of dust was appalling, tables that had not been cleared in the time we were there. The other young girl was just leant against the wall 9n her phone. Very poor service and establishment.
Kavishka Kavindi
Excellent Customer service and friendly staff.. They were clean and well dressed. Coffee was also up-to the standard. Will definitely pop into the shop to have a cuppa..
Susan Street
This particular Costa is in our opinion , the best in Cheltenham .This is due to the staff .Each one , is very friendly and so very helpful . Like most places staffing levels arn't as high as should be, but they really do a good job . Thanks to each and every one of you .xx?
wayne clarke
Very disappointed in this Cheltenham Costa, I believe it's on the high street near Lloyds bank, sorry have not been to Cheltenham for a number of years. I WILL be writing in to complain. A real pity. We have to put up with a pandemic, but how my wife and I was served to eat in was a disgrace no clean cup nor a plate. No excuse. Pictures tell the story
Ola Okunniwa
Very good service. I've been visiting this Costa branch for while. Great coffee and a nice atmosphere.
Jan Be
Very comfortable and relaxed, with leather sofas and padded chairs. In a stone building that probably used to be a bank. Service could be a little more attentive, but it was a quiet time of day. Filter coffee is a bargain and arguably kinder to digestion than espresso.
Great, unless you need the unisex loo! It’s pretty gross in there. Wet, sticky mess all over the floor and all over the wee splattered toilet and the door handle was wet and slippery, had to open it with a handful of loo roll wrapped round it.....yuk!
Jess Newman
Good service... Use the new online app system. Works a treat!
Sue James
On the High Street, excellent place to leave your husband with coffee and cake whilst you attend an appointment in town.
Terrible today it was too busy and the staff were rushed off their feet and everything was sold out or most thing's
Arrived for a coffee went to the toilet overflowing with babies dirty nappies at 11 30 no toilet paper in dispenser dirty floor in toilet tables not being cleaned piled high with dirty cups awful
Every time I go to this costa there is always fast and efficient service that is also polite and friendly. This is the only costa in cheltenham I will go to. They make my orders perfectly every time. Specifically there is always a guy called Joe that seems to be working there that is always run off his feet, I can see that he communicates with his colleagues really well and every one respects him and his service is A1. Keep it up!
Was nice, but the table was very sticky though.
Bring served by a woman who was handling cakes with no gloves, the lad on who was doing the drinks was going to serve me in a clearly dirty cup was rude when I asked for a clean one and started slamming things around. Went to sit down and the amount of dust was appalling, tables that had not been cleared in the time we were there. The other young girl was just leant against the wall 9n her phone. Very poor service and establishment.
Excellent Customer service and friendly staff.. They were clean and well dressed. Coffee was also up-to the standard. Will definitely pop into the shop to have a cuppa..
This particular Costa is in our opinion , the best in Cheltenham .This is due to the staff .Each one , is very friendly and so very helpful . Like most places staffing levels arn't as high as should be, but they really do a good job . Thanks to each and every one of you .xx?
Very disappointed in this Cheltenham Costa, I believe it's on the high street near Lloyds bank, sorry have not been to Cheltenham for a number of years. I WILL be writing in to complain. A real pity. We have to put up with a pandemic, but how my wife and I was served to eat in was a disgrace no clean cup nor a plate. No excuse. Pictures tell the story
Very good service. I've been visiting this Costa branch for while. Great coffee and a nice atmosphere.
Very comfortable and relaxed, with leather sofas and padded chairs. In a stone building that probably used to be a bank. Service could be a little more attentive, but it was a quiet time of day. Filter coffee is a bargain and arguably kinder to digestion than espresso.
Restaurantji Recommends
Cosy Costa. Good service and staff.
Good service nice people. Bit pricey
Great, unless you need the unisex loo! It’s pretty gross in there. Wet, sticky mess all over the floor and all over the wee splattered toilet and the door handle was wet and slippery, had to open it with a handful of loo roll wrapped round it.....yuk!
Good service... Use the new online app system. Works a treat!
On the High Street, excellent place to leave your husband with coffee and cake whilst you attend an appointment in town.