Costa Coffee

24 The Promenade, Cheltenham
0333 003 5883

Recent Reviews

Dawn Sellers (DawnyM)

Love Costa anyway but this was tucked away and so was fairly quiet for a Saturday.

C R

There was only one staff member working in which the others were having a cigarette break. We ordered some drinks and they were below expectations. They had a piece of paper on the door stating “ cannot do frappes due to low on ingredients”, they should of had more stock in order to not have a limited drinks menu! Also when going to the toilet, there was piles of fridge stock on the floor, how unhygienic!! The staff was half arsed to not restock the shelves due to having their cigarette breaks often. Will not be returning!

Karen Patterson

It's no good going for breakfast as there's no food . I've tried a number of mornings around 9am (which I don't think is too early), and there weren't any breakfast baps. They'd sold out the previous day.

Andy Henderson

Called in here on Saturday. Ordered a Cortado, received a random milky coffee served at around 200 degrees C. Talons guy had no idea how to make coffee. Rubbish.

Helen Hazlewood

Not the best coffee I've visited.

Tony A

Excellent, friendly prompt welcome teacakes warmed whilst making coffee so all warm together. Good central location, comfortable seating.

Les Smith-Rogers

Toilets were disgusting, obviously not cleaned from Saturday trade.

Алексей Кудрявцев

Cozy place to have a coffee or a hot chocolate in the middle of the winter.

Toon Army

Not a good experience walked in all tables had old cups and plates on them had to clear them onto an other table no one cleared them away all the time we were there, the lady who served use needs to cheer up a lot it's Christmas ⛄?

aso ali

This is how hygienic it can get , unfortunately only big companies get away with it

Luke Knight

Lovely service like normal. Friendly staff

Peter J

A calm and relaxing Costa. Easily reached on the Promenade. Offers delicious pork sausage sandwiches with or without sauces.

MrThomasBettridge

The staff are friendly and welcoming, I get here in the morning so wait times are nonexistent, drinks are usually great quality.I find the opening/closing times very inconsistent, sometimes the branch is shut before advertised- especially on the weekends.

Sarah D

Had a latte ( sat outside ) was lovely as always ? staff Very friendly and polite very & helpful too . Staff member told me to take a seat & bought my latte out when it was ready . Costa town centre

SmudgerSJA

Visited Cheltenham and searched the Internet to see what the opening hours were for this Costa Coffee as wanted a coffee early in the morning. The Internet shows 7am opening but upon visiting store opening hours show 8am on the door. Also trip advisor shows 9am. I know this seems a general problem with incorrect opening hours but rather frustrating.

Load More