Fantastic hotel, beautifully maintained and very well serviced. Perfectly located as well. We had a great time as a family travelling with our 7 year old. Loved the breakfast, and the pub as well.Walkability: Stones throw from the Main Street and within 5 min walk of the best restaurants.
Sam Yates
Stunning hotel, great location, good quality was excellent and wonderful staff. Visited for an event but did not stay over, however colleagues stayed and were complimentary of the rooms.
Robert James
During the immediate post war years I worked during school breaks for a local fishmonger who supplied the Queens with fresh fish, seafood and poultry on a daily basis. I would cycle down the High St to Rodney Road and cut through to the gardens behind the Town Hall before entering the hotel at the rear to unload the front carrier of various boxes. The chefs and kitchen staff were constantly busy but always had time to give me a pastry and a mug of tea.Fast forward many decades to a more worldly and certainly older me who now resides abroad and came back to visit my birth town. My wife and I stayed at the Queens and were certainly not disappointed in the service, accommodations and food. The brief stay reinforced the respect I had for this amazing hotel and one day, perhaps we can visit once more.
TheShopped
Excellent all round. The place is amazing and food was great. We would like to point out the above and beyond service Yankee gave us. Based on the service we received from Yankee alone, we'd stay again, never mind everything else. Thanks for everything.
KOKO
I was really disappointed with the afternoon tea. As it was Christmas season, we went there with high expectations, but the cakes were of supermarket quality. The tea cup had tea stains on it and I will never go back.
Sarah Masters
Fabulous Christmas party venue. Food excellent, service very good; attentive and thoughtful. Thoroughly recommended.
Louise Apperley
Great Works Christmas Party. Good Food. Lots of Dancing. Fabulous Evening.
Bernard Phelan
Visited bars only after racing, lovely spot, seemed very safe, clean, bars bust but expected, beer good with friendly staff and a nice atmosphere. Noted for future and will be back.
Vanessa Roberts
We spent one night as we were coming to the town hall for a show.1) location - can't get better it's just opposite our event and close to the shopping area2) room size is excellent3) reception staff were wonderful, we came for our anniversary and this was acknowledged by staff and received a complimentary bottle of wine which was a lovely surprise. Impressed to be remembered by the receptionist the next morning and didn't even need to tell her what room number either! So a shout out to Georgia, thank you for your attention to detail ❤️4) breakfast was nice, only gripe, cooked breakfast could have been hotter to eat, think it might have been under hot plates keeping warm not freshly cooked5) highly recommend the stay and the building is fantastic to.... (had my initials all over the place ?)
Tomas S
Lovely grand old building. Very friendly and helpful staff and there's often apples or cookies at the front desk.Beautiful and comfortable rooms.Great location for walking into town.Really highly recommend.
Possibly the best location in Cheltenham for visiting all the attractions and restaurants. First class breakfast and amenities in the bedroom. We had the room above the main entrance and were never disturbed. The car park is on a first come basis but we never had a problem finding a space and well worth the £15 fee per day. A pleasure to stay here.
Mark Hull
Lovely welcome and a surprise upgrade which was nice.Attentive staff.Very nice room.Lovely breakfast.Overall a very good experience and a great base to explore Cheltenham.Will definitely be back.
Julian “Juju” Effenberger
Attentive staff, great cocktails, nice building, unfortunately let down by mediocre food (on Sunday).I had a roast beef, the gravy was a cheap ready made one, the potatoes were bland and the green vegetables had a drizzle of mayo and a sprinkle of crunchy onions on them!? The only thing with some taste was the honey glazed carrots!I've never been to a harvester or one of those cheap buffet Sunday roasts places, but I imagine that's what they would serve.
Andrew E
Enjoyed a one night stay at the hotel. Good breakfast options in the morning.Nearby activities: Ideal for visiting Cheltenham.
Janice Dombrant
My daughter lives in Cheltenham she booked afternoon tea for my birthday. It was very nice. Sandwiches fresh scones delicious plenty of tea and coffee. We had a very lovely waitress, Polite and Attentive. Good atmosphere and
Fantastic hotel, beautifully maintained and very well serviced. Perfectly located as well. We had a great time as a family travelling with our 7 year old. Loved the breakfast, and the pub as well.Walkability: Stones throw from the Main Street and within 5 min walk of the best restaurants.
Stunning hotel, great location, good quality was excellent and wonderful staff. Visited for an event but did not stay over, however colleagues stayed and were complimentary of the rooms.
During the immediate post war years I worked during school breaks for a local fishmonger who supplied the Queens with fresh fish, seafood and poultry on a daily basis. I would cycle down the High St to Rodney Road and cut through to the gardens behind the Town Hall before entering the hotel at the rear to unload the front carrier of various boxes. The chefs and kitchen staff were constantly busy but always had time to give me a pastry and a mug of tea.Fast forward many decades to a more worldly and certainly older me who now resides abroad and came back to visit my birth town. My wife and I stayed at the Queens and were certainly not disappointed in the service, accommodations and food. The brief stay reinforced the respect I had for this amazing hotel and one day, perhaps we can visit once more.
Excellent all round. The place is amazing and food was great. We would like to point out the above and beyond service Yankee gave us. Based on the service we received from Yankee alone, we'd stay again, never mind everything else. Thanks for everything.
I was really disappointed with the afternoon tea. As it was Christmas season, we went there with high expectations, but the cakes were of supermarket quality. The tea cup had tea stains on it and I will never go back.
Fabulous Christmas party venue. Food excellent, service very good; attentive and thoughtful. Thoroughly recommended.
Great Works Christmas Party. Good Food. Lots of Dancing. Fabulous Evening.
Visited bars only after racing, lovely spot, seemed very safe, clean, bars bust but expected, beer good with friendly staff and a nice atmosphere. Noted for future and will be back.
We spent one night as we were coming to the town hall for a show.1) location - can't get better it's just opposite our event and close to the shopping area2) room size is excellent3) reception staff were wonderful, we came for our anniversary and this was acknowledged by staff and received a complimentary bottle of wine which was a lovely surprise. Impressed to be remembered by the receptionist the next morning and didn't even need to tell her what room number either! So a shout out to Georgia, thank you for your attention to detail ❤️4) breakfast was nice, only gripe, cooked breakfast could have been hotter to eat, think it might have been under hot plates keeping warm not freshly cooked5) highly recommend the stay and the building is fantastic to.... (had my initials all over the place ?)
Lovely grand old building. Very friendly and helpful staff and there's often apples or cookies at the front desk.Beautiful and comfortable rooms.Great location for walking into town.Really highly recommend.
Restaurantji Recommends
Possibly the best location in Cheltenham for visiting all the attractions and restaurants. First class breakfast and amenities in the bedroom. We had the room above the main entrance and were never disturbed. The car park is on a first come basis but we never had a problem finding a space and well worth the £15 fee per day. A pleasure to stay here.
Lovely welcome and a surprise upgrade which was nice.Attentive staff.Very nice room.Lovely breakfast.Overall a very good experience and a great base to explore Cheltenham.Will definitely be back.
Attentive staff, great cocktails, nice building, unfortunately let down by mediocre food (on Sunday).I had a roast beef, the gravy was a cheap ready made one, the potatoes were bland and the green vegetables had a drizzle of mayo and a sprinkle of crunchy onions on them!? The only thing with some taste was the honey glazed carrots!I've never been to a harvester or one of those cheap buffet Sunday roasts places, but I imagine that's what they would serve.
Enjoyed a one night stay at the hotel. Good breakfast options in the morning.Nearby activities: Ideal for visiting Cheltenham.
My daughter lives in Cheltenham she booked afternoon tea for my birthday. It was very nice. Sandwiches fresh scones delicious plenty of tea and coffee. We had a very lovely waitress, Polite and Attentive. Good atmosphere and