Asked for a Flat White, paid and told to collect at end of the counter. After several minutes I collected this beverage that was served on a dirty cup, I took it back and asked for a new one. Again it was served in a disgusting cup, place not busy and staff unaware of what was happening. Paid for a coffee that never consumed....
Georgina Rose
Absolutely lovely staff that work here. They are always cheerful and lovely.
Stephen Hartley
Very noisy due to poor acoustics.Parking: Adjacent
Michelle Reynolds
Expensive cakes , not worth the money , taste like been out all day and not restocked during day , under bright lights will dry out .
Stacey Turton
Been going to this Starbucks since they opened, so inconsistent with everything. Different prices for the same drink each time, drinks not tasting of anything or bitter, queues as long as your arm.There finally seems to be some order over the last few weeks, the quickest I have ever been served here and that seems to be down to the new Manager Kyle. Well done that Man even if my drink had no syrup they were quick to remake without any issues. Let's hope this continues. ?
Ell H
By far my favourite Starbucks (I drive a ways out for this one). Usually I'm not a fan of the Starbucks drinks and pastries but as I've been going there to sketch recently I've changed my mind! Really friendly, attentive and professional staff and phenomenal tasting drinks, I trust the staffs recommendations and have discovered a delightful peach iced green tea with lemonade (thanks Jess) and a amazing gingerbread chai latte (thanks mason). Overall it's a great environment to relax or work in and I'll enjoy continuing to come here.Dietary restrictions: Plenty of options for alternative milks easily available.Parking: Loads of spots outside lids that are free for costumers of either store.Kid-friendliness: Perfectly friendly for kids, as well as dogs on leads.Wheelchair accessibility: No stairs on the site and wheelchair accessible buttons. Large disabled bathroom is available.
Loz Scull
Fantastic customer service. The barrister who dealt with my request (toffee nut syrup) was super, he was very professional, even when I was a little rude in my responses.The manager gave up his time to come and speak with me too.Very impressed, thank you.
jas french
Regularly order from here, all the staff are lovely and welcoming. I will say that they do seem to have a lot of stock missing most of the time but they always do their best to accommodate requests even so.
Yasmin Lee
Everytime I go to this Starbucks I am disappointed. The drinks are always made so poorly and don’t meet the same standards as the other locations.I have tried these drinks several times and over the years and they consistently are bad.They taste like water and have no flavour even when they have syrups in.I don’t know why this Starbucks in particular is so terrible but Starbucks isn’t cheap.
tamzin smith
One of your colleagues (ezrae) was so polite to me and my partner when we messed up our order ? they were kind enough to remake my drink for me. You guys are doing really well, keep up the good work ? (I know the pain)
Absolutely shocking customer service today, from a member of the staff who was unwilling to listen to me explain that my sons drink was incorrect. My son did not want coffee but got coffee, the barista couldn’t care less and spoke with such rudeness, i could not believe it. From someone who goes through the drive through 2/3 times a week, I will not be giving them my money again.
Josh R
No tills working so had to order via the app and then had to wait over 20 minutes for two drinks.
Oleg Marchenko
It's a small Starbucks. People normally drive through without making a stop. This means that there is plenty of space inside most of the time.
Gavin Townsend
If you’re going to be cashless! Can you at least make sure your card machine works!!! Standing around for 10 minutes as your machine isn’t working isn’t fun! Long que & they could’ve served us on the drive through system.
Jack Hunter
For the past 5 times I've gone here my order has been incorrect, or the coffee was terrible. It's the worst ran starbucks I've ever been to/ ordered from. So much so I've decided to just go to the competition since it's better service.
Asked for a Flat White, paid and told to collect at end of the counter. After several minutes I collected this beverage that was served on a dirty cup, I took it back and asked for a new one. Again it was served in a disgusting cup, place not busy and staff unaware of what was happening. Paid for a coffee that never consumed....
Absolutely lovely staff that work here. They are always cheerful and lovely.
Very noisy due to poor acoustics.Parking: Adjacent
Expensive cakes , not worth the money , taste like been out all day and not restocked during day , under bright lights will dry out .
Been going to this Starbucks since they opened, so inconsistent with everything. Different prices for the same drink each time, drinks not tasting of anything or bitter, queues as long as your arm.There finally seems to be some order over the last few weeks, the quickest I have ever been served here and that seems to be down to the new Manager Kyle. Well done that Man even if my drink had no syrup they were quick to remake without any issues. Let's hope this continues. ?
By far my favourite Starbucks (I drive a ways out for this one). Usually I'm not a fan of the Starbucks drinks and pastries but as I've been going there to sketch recently I've changed my mind! Really friendly, attentive and professional staff and phenomenal tasting drinks, I trust the staffs recommendations and have discovered a delightful peach iced green tea with lemonade (thanks Jess) and a amazing gingerbread chai latte (thanks mason). Overall it's a great environment to relax or work in and I'll enjoy continuing to come here.Dietary restrictions: Plenty of options for alternative milks easily available.Parking: Loads of spots outside lids that are free for costumers of either store.Kid-friendliness: Perfectly friendly for kids, as well as dogs on leads.Wheelchair accessibility: No stairs on the site and wheelchair accessible buttons. Large disabled bathroom is available.
Fantastic customer service. The barrister who dealt with my request (toffee nut syrup) was super, he was very professional, even when I was a little rude in my responses.The manager gave up his time to come and speak with me too.Very impressed, thank you.
Regularly order from here, all the staff are lovely and welcoming. I will say that they do seem to have a lot of stock missing most of the time but they always do their best to accommodate requests even so.
Everytime I go to this Starbucks I am disappointed. The drinks are always made so poorly and don’t meet the same standards as the other locations.I have tried these drinks several times and over the years and they consistently are bad.They taste like water and have no flavour even when they have syrups in.I don’t know why this Starbucks in particular is so terrible but Starbucks isn’t cheap.
One of your colleagues (ezrae) was so polite to me and my partner when we messed up our order ? they were kind enough to remake my drink for me. You guys are doing really well, keep up the good work ? (I know the pain)
Restaurantji Recommends
Absolutely shocking customer service today, from a member of the staff who was unwilling to listen to me explain that my sons drink was incorrect. My son did not want coffee but got coffee, the barista couldn’t care less and spoke with such rudeness, i could not believe it. From someone who goes through the drive through 2/3 times a week, I will not be giving them my money again.
No tills working so had to order via the app and then had to wait over 20 minutes for two drinks.
It's a small Starbucks. People normally drive through without making a stop. This means that there is plenty of space inside most of the time.
If you’re going to be cashless! Can you at least make sure your card machine works!!! Standing around for 10 minutes as your machine isn’t working isn’t fun! Long que & they could’ve served us on the drive through system.
For the past 5 times I've gone here my order has been incorrect, or the coffee was terrible. It's the worst ran starbucks I've ever been to/ ordered from. So much so I've decided to just go to the competition since it's better service.