Having ordered a plain croissant and an Americano, are my expectations too high that I hope they’ll arrive more or less at the same time? We have finished our americanos so I have just been back to the counter to ask whether the croissants have been forgotten? Apparently they were ‘on their way’ but really no good to us, 20 minutes too late. I don’t like to leave a poor review, and very rarely do, but it’s a poor experience and easily remedied.
Madison Rolfe
The girl who served us today with red hair was absolutely lovely and couldn’t do enough for us, wonderful staff who are a credit to you. The breakfast was absolutely amazing and great playlist too! Great sizes of cake servings too❤️
Paul Evans
the cake selection is something else, and delicious too. We'll be back for the breakfast. A whole, and comprehensive, free from menu is a nice touch
Gilly Till
Popped in to get out of the rain, what a day! To be met by a lovely atmosphere and welcoming staff! Clean, bright and warm just what was needed on such a dreary day. Had a lovely slice of berry cake, which I shared and a latte. Great place to stop for food or just a snack will be going back again!!!
Helena
Good coffee and delicious slices of cake. Service was friendly but a bit variable - one of the younger servers seemed to find his job a bit of a struggle. But we really liked the food and atmosphere here.
Andy F
We came to Jack's after our visit to the excellent Corinium Museum two doors down. This coffee shop serves excellent lunch and is accessible to someone with a walker (I'm not sure about someone with a wheelchair). My marinated chicken was really fantastic and my wife loved her meal (I don't remember what she had). My wife also ordered a cake desert (once again, can't remember what it was...), and she said it was excellent. And it's a very nice environment, too.
Paul Bentham
Really love this place. The atrium area has such a nice vibe. The addition of the outside area is great as well. Love the new furniture. Service was fantastic as always and food, especially cakes, is delicious.One negative from my perspective is that the pricing of the kids menu is in line with the adults. I think smaller portions and lower prices would be ideal, especially for younger children.Dietary restrictions: Great separate allergens menu with clear labelling.
Silverbull
I previously left Jacks a 4 star rating, but that was back in 2021. Since then we've been back quite a few times and it was so popular you would have to book a table but those days are long gone. We popped in on Sunday morning for breakfast and were surprised how quiet it was but soon found out why. The menu offers very little choice, gone the waffles, just a breakfast bowl (basically full English) or a small selection of rolls. We ordered a bacon roll and sausage roll - first thing we noticed was the previously high quality sausage and bacon had been replaced by cheaper alternatives. Coffee wasn't as good either. Whilst the quality has gone down the prices haven't. This used to be a real little gem but sadly we won't be going back when there are other and better value options available in the town.
MartinR
Stopped here for an early lunch at about 11:45. Several tables were available as we arrived, but it soon started filling up. Seems to be very popular with mums and their young children. Those serving were very friendly, polite and helpful - and our food arrived promptly. The "Jacks Bowl", basically a cooked breakfast, was tasty and filling, and I enjoyed it. Included are two sausages and two rounds of toast - and the fried egg was good and runny. I felt that the sausages could have had a little more texture to them. There is just a single toilet, with baby-changing facilities, for all patrons. I'd go back again.Parking: Parking is unavailable. Best to park in one of the main pay-&-display car parks.Wheelchair accessibility: The entrance doors are wide enough for a wheelchair. Space between some of the tables may be a bit limited. And I am doubtful as to whether the toilet would be considered wheelchair accessible.
barbarahI4737LT
Lost its shine-soggy half cooked/nearly burned waffles and undercooked bacon. Chilly inside. Friendly staff as ever.
A 40 minute wait for a small slice of cheese on toast. (Rarebit). Nice guy at the counter, but I wouldn’t rush back, but explore other options first.
Nicholas Fox
After breakfast, it's a very limited menu. I think most of us ended up having the quiche, and a couple had soup. The food was actually quite nice, but it was somewhere between slightly, and quite over priced. This becomes more apparent when you take into account the lack of service. There is no table service and after we placed the order at the counter, the drinks took forever and the food even longer. Service was so so slow that finding a clear table when we walked in was difficult and had to ask for ours to be cleared because it was the only one left to seat 6.... this is a real shame because the serving staff were actually very pleasant.Overall I think with some minor changes and reduction in some prices, this would be a lovely place. As it stands, I think I would try and find somewhere else in future.
Christopher “Etchr” Baker
My new favourite place for our Etchr:CiC meetings - beautiful location, brilliant staff, lovely coffee and omg the chocolate brownies!Dietary restrictions: Gluten free stuff on offer, oat milk etc...
Point To Point Education YouTube
Stopped in for tea and scones. Both were delicious, staff were efficient and friendly. Great decor, we will definitely be back.
Gaz Knight
The breakfast here was really good and the sausages were exceptional.Our waitress was friendly enough but just did what she needed to do so there wasn't much atmosphere.I would come back for sure the only thing I'd say is it was a bit pricy for breakfast. 35 quid for 2 of us for breakfast with a coffee and tea and some orange juice. Little bit too much :)
Having ordered a plain croissant and an Americano, are my expectations too high that I hope they’ll arrive more or less at the same time? We have finished our americanos so I have just been back to the counter to ask whether the croissants have been forgotten? Apparently they were ‘on their way’ but really no good to us, 20 minutes too late. I don’t like to leave a poor review, and very rarely do, but it’s a poor experience and easily remedied.
The girl who served us today with red hair was absolutely lovely and couldn’t do enough for us, wonderful staff who are a credit to you. The breakfast was absolutely amazing and great playlist too! Great sizes of cake servings too❤️
the cake selection is something else, and delicious too. We'll be back for the breakfast. A whole, and comprehensive, free from menu is a nice touch
Popped in to get out of the rain, what a day! To be met by a lovely atmosphere and welcoming staff! Clean, bright and warm just what was needed on such a dreary day. Had a lovely slice of berry cake, which I shared and a latte. Great place to stop for food or just a snack will be going back again!!!
Good coffee and delicious slices of cake. Service was friendly but a bit variable - one of the younger servers seemed to find his job a bit of a struggle. But we really liked the food and atmosphere here.
We came to Jack's after our visit to the excellent Corinium Museum two doors down. This coffee shop serves excellent lunch and is accessible to someone with a walker (I'm not sure about someone with a wheelchair). My marinated chicken was really fantastic and my wife loved her meal (I don't remember what she had). My wife also ordered a cake desert (once again, can't remember what it was...), and she said it was excellent. And it's a very nice environment, too.
Really love this place. The atrium area has such a nice vibe. The addition of the outside area is great as well. Love the new furniture. Service was fantastic as always and food, especially cakes, is delicious.One negative from my perspective is that the pricing of the kids menu is in line with the adults. I think smaller portions and lower prices would be ideal, especially for younger children.Dietary restrictions: Great separate allergens menu with clear labelling.
I previously left Jacks a 4 star rating, but that was back in 2021. Since then we've been back quite a few times and it was so popular you would have to book a table but those days are long gone. We popped in on Sunday morning for breakfast and were surprised how quiet it was but soon found out why. The menu offers very little choice, gone the waffles, just a breakfast bowl (basically full English) or a small selection of rolls. We ordered a bacon roll and sausage roll - first thing we noticed was the previously high quality sausage and bacon had been replaced by cheaper alternatives. Coffee wasn't as good either. Whilst the quality has gone down the prices haven't. This used to be a real little gem but sadly we won't be going back when there are other and better value options available in the town.
Stopped here for an early lunch at about 11:45. Several tables were available as we arrived, but it soon started filling up. Seems to be very popular with mums and their young children. Those serving were very friendly, polite and helpful - and our food arrived promptly. The "Jacks Bowl", basically a cooked breakfast, was tasty and filling, and I enjoyed it. Included are two sausages and two rounds of toast - and the fried egg was good and runny. I felt that the sausages could have had a little more texture to them. There is just a single toilet, with baby-changing facilities, for all patrons. I'd go back again.Parking: Parking is unavailable. Best to park in one of the main pay-&-display car parks.Wheelchair accessibility: The entrance doors are wide enough for a wheelchair. Space between some of the tables may be a bit limited. And I am doubtful as to whether the toilet would be considered wheelchair accessible.
Lost its shine-soggy half cooked/nearly burned waffles and undercooked bacon. Chilly inside. Friendly staff as ever.
Restaurantji Recommends
A 40 minute wait for a small slice of cheese on toast. (Rarebit). Nice guy at the counter, but I wouldn’t rush back, but explore other options first.
After breakfast, it's a very limited menu. I think most of us ended up having the quiche, and a couple had soup. The food was actually quite nice, but it was somewhere between slightly, and quite over priced. This becomes more apparent when you take into account the lack of service. There is no table service and after we placed the order at the counter, the drinks took forever and the food even longer. Service was so so slow that finding a clear table when we walked in was difficult and had to ask for ours to be cleared because it was the only one left to seat 6.... this is a real shame because the serving staff were actually very pleasant.Overall I think with some minor changes and reduction in some prices, this would be a lovely place. As it stands, I think I would try and find somewhere else in future.
My new favourite place for our Etchr:CiC meetings - beautiful location, brilliant staff, lovely coffee and omg the chocolate brownies!Dietary restrictions: Gluten free stuff on offer, oat milk etc...
Stopped in for tea and scones. Both were delicious, staff were efficient and friendly. Great decor, we will definitely be back.
The breakfast here was really good and the sausages were exceptional.Our waitress was friendly enough but just did what she needed to do so there wasn't much atmosphere.I would come back for sure the only thing I'd say is it was a bit pricy for breakfast. 35 quid for 2 of us for breakfast with a coffee and tea and some orange juice. Little bit too much :)