Seems to have taken a nosedive in terms of service and quality. This used to be a great place to come and relax but not anymore.I understand it's been bought out ( franchise).My latest and last experience...The coffee was awful. Lots of young male staff just hanging around behind the service area, stale cakes. Won't be going back again.
julie Telling
Only rating one star as cannot give zero...this place has certainly gone down hill recently. Toilet very unclean, coffee not as nice, tasted just like hot water! Service abysmal....5 members of staff behind the counter but service very slow and inefficient.Will not be visiting again!
Liza Narracott
I’ve been eating/drinking in this cafe for over a year! It used to be buzzing, great atmosphere and service. Just lately it’s gone really down hill. Service disorganised and slow, tables all needed clearing last time I was in and place looked dirty with a Tesco shopping cart in the cafe.We waited over 15 mins for drinks (only 4 other people in cafe), our cakes never arrived - we had to ask for them. Another customers food went out looking shocking!!It’s always been a really buzzing and friendly place but is really lacking in every area now! Such a shame!!! The poor guy serving was trying to train other staff and was really doing his best but obviously needed more experienced help.
Neal Berry
If you have not been here get in quixk. The banoffee hot choclate is awesome . Its autumn in a cup. ☕
C3275NWjuliet
Such a shame that what used to be an amazing coffee shop has gone downhill so quickly. I can forgive teething issues with new management but cannot forgive coffee which tastes like hot water, cakes not being fresh (assume they are being kept longer hence the trays being wrapped in clingfilm on display) toilet filthy, staff uninterested/untrained, 5 staff behind counter but all very chaotic with very long waits for 'drinks'. Unfortunately after being a regular here, we won't be coming back.
Silverbull
Firstly, the place could do with a damn good clean. Staff member who served us was not very friendly in fact quite miserable. Coffee was just about drinkable. Toilets were filthy and as it was quite early in the day no excuse. Saturday morning and only a handful of customers which says it all. We won't be coming back.
UK_Author
I visited three cafes on a short break to Cirencester: one was good, two not so good. I'm afraid this was one of the not-so-goods. I agree with the previous reviewer who described it as a 'weird place'. Initially it looked promising. I liked the interior and there were plenty of seats, often at a premium in other cafes. At the other not-so-good cafe I described the staff as uninterested, which I think was fair. Here the staff looked - I'm not sure what word to use - perhaps 'haunted'? The drink-making looked chaotic and took a while. That wasn't a big deal for me as I wasn't in a hurry, but it might have been if I had somewhere to go. When the chap in front of me's drink was ready it was handed to him, but with no way for him to take it. In the end it was balanced on the edge of the counter, which was full of debris, so that he could take the handle. Similarly when mine was ready it was passed across - no saucer, spoon etc. As my drink was in a cup I helped myself to a saucer. But the really odd thing is that when I got up to leave the girl who had made my drink was walking towards me, so I said 'goodbye'. Nothing. Completely ignored. Perhaps she was miles away, perhaps she couldn't hear me (unlikely). Either way, I certainly won't be returning. I always like to end on a positive so I will say that the coffee was okay. Too milky for my taste, but it's each to their own.
cirencester1998
coffee is good but one of the workers was sat down behind me, looked at me then started saying homophobic stuff really loudly? weird experience 0/10
786geoff
Cirencester's 222 Coffee, is under new management, and I am sad to say that their service standards have slipped. Regulars have seen a number of its staff leave recently, so lets hope this isn't the first signs of rot setting in. Coffee order was totally forgotten
Tom Graham
My favourite coffee shop in Cirencester. Lovely staff, great coffee, and usually loads of dogs. (And clean toilet facilities too!)
Lovely coffee and nice ambience on a cool day. Menu was good. Perhaps a bit pricey for the size of meals but staff were lovely. Food quality was sound.
Anne Martin
Had fab sausage and bacon sandwiches for breakfast. Good value. Lovely staff.
RichardTN22
Very good service, great porridge, excellent coffee. Slight delay in providing our porridge but whilst we weren’t really aware of a delay, they offered us a free pastry or another drink. Advised us of their Wi-Fi password when giving us our bill. Highly recommended.
Catriona P
They have amazing coffee tastes so delicious even the decaff coffee is amazing! We had an americano Decaff Cappucino They have a wide variety of stock on the refrigerated shelves for drinks and beverages. They even sell wine and beer. They also have iced and cold brewed drinks And greaf food menus. Amazing service.
Seems to have taken a nosedive in terms of service and quality. This used to be a great place to come and relax but not anymore.I understand it's been bought out ( franchise).My latest and last experience...The coffee was awful. Lots of young male staff just hanging around behind the service area, stale cakes. Won't be going back again.
Only rating one star as cannot give zero...this place has certainly gone down hill recently. Toilet very unclean, coffee not as nice, tasted just like hot water! Service abysmal....5 members of staff behind the counter but service very slow and inefficient.Will not be visiting again!
I’ve been eating/drinking in this cafe for over a year! It used to be buzzing, great atmosphere and service. Just lately it’s gone really down hill. Service disorganised and slow, tables all needed clearing last time I was in and place looked dirty with a Tesco shopping cart in the cafe.We waited over 15 mins for drinks (only 4 other people in cafe), our cakes never arrived - we had to ask for them. Another customers food went out looking shocking!!It’s always been a really buzzing and friendly place but is really lacking in every area now! Such a shame!!! The poor guy serving was trying to train other staff and was really doing his best but obviously needed more experienced help.
If you have not been here get in quixk. The banoffee hot choclate is awesome . Its autumn in a cup. ☕
Such a shame that what used to be an amazing coffee shop has gone downhill so quickly. I can forgive teething issues with new management but cannot forgive coffee which tastes like hot water, cakes not being fresh (assume they are being kept longer hence the trays being wrapped in clingfilm on display) toilet filthy, staff uninterested/untrained, 5 staff behind counter but all very chaotic with very long waits for 'drinks'. Unfortunately after being a regular here, we won't be coming back.
Firstly, the place could do with a damn good clean. Staff member who served us was not very friendly in fact quite miserable. Coffee was just about drinkable. Toilets were filthy and as it was quite early in the day no excuse. Saturday morning and only a handful of customers which says it all. We won't be coming back.
I visited three cafes on a short break to Cirencester: one was good, two not so good. I'm afraid this was one of the not-so-goods. I agree with the previous reviewer who described it as a 'weird place'. Initially it looked promising. I liked the interior and there were plenty of seats, often at a premium in other cafes. At the other not-so-good cafe I described the staff as uninterested, which I think was fair. Here the staff looked - I'm not sure what word to use - perhaps 'haunted'? The drink-making looked chaotic and took a while. That wasn't a big deal for me as I wasn't in a hurry, but it might have been if I had somewhere to go. When the chap in front of me's drink was ready it was handed to him, but with no way for him to take it. In the end it was balanced on the edge of the counter, which was full of debris, so that he could take the handle. Similarly when mine was ready it was passed across - no saucer, spoon etc. As my drink was in a cup I helped myself to a saucer. But the really odd thing is that when I got up to leave the girl who had made my drink was walking towards me, so I said 'goodbye'. Nothing. Completely ignored. Perhaps she was miles away, perhaps she couldn't hear me (unlikely). Either way, I certainly won't be returning. I always like to end on a positive so I will say that the coffee was okay. Too milky for my taste, but it's each to their own.
coffee is good but one of the workers was sat down behind me, looked at me then started saying homophobic stuff really loudly? weird experience 0/10
Cirencester's 222 Coffee, is under new management, and I am sad to say that their service standards have slipped. Regulars have seen a number of its staff leave recently, so lets hope this isn't the first signs of rot setting in. Coffee order was totally forgotten
My favourite coffee shop in Cirencester. Lovely staff, great coffee, and usually loads of dogs. (And clean toilet facilities too!)
Restaurantji Recommends
Brilliant all day breakfast. Excellent value.
Lovely coffee and nice ambience on a cool day. Menu was good. Perhaps a bit pricey for the size of meals but staff were lovely. Food quality was sound.
Had fab sausage and bacon sandwiches for breakfast. Good value. Lovely staff.
Very good service, great porridge, excellent coffee. Slight delay in providing our porridge but whilst we weren’t really aware of a delay, they offered us a free pastry or another drink. Advised us of their Wi-Fi password when giving us our bill. Highly recommended.
They have amazing coffee tastes so delicious even the decaff coffee is amazing! We had an americano Decaff Cappucino They have a wide variety of stock on the refrigerated shelves for drinks and beverages. They even sell wine and beer. They also have iced and cold brewed drinks And greaf food menus. Amazing service.