On 2nd March, we ordered a medium pepperoni pizza for £7.99 for collection. Specific request to ensure it's crispy and well done. Opened pizza at home and it was very undercooked, the dough was soggy. Very disappointed. would have taken it back but it's raining like hell outside.
dan gay
Ordered a pizza here, price was very good at £10.50 but the middle of the pizza was very thin and then the crust and other portion of the pizza was very thick. The dough was raw. Once we realised a few slices in , we called up the shop and explained. We were told that because we had some of the pizza we could not be helped. How can you know the food is no good until to start eating?Anyway no effort made to make amends and told over the phone that they don’t normally have this problem. Wouldn’t recommend!
Sepehr Middleton
I wish I could give this place a 0 star! Make sure you never order from here on Uber Eats! It’s a scam!! They accepted my order, took my money and then cancelled the order within 30 seconds. Now I’m trying to get a refund with Uber eats and it’s such a long process and they make it so difficult to try and get a refund. AVOID!! Please so no one else has to go through this ever again!
Jon O'Driscoll
Thought I’d try papa John’s for once after only ever using Pizza Hut. They marked my food as delivered at 5pm, no one delivered it. Waited until 5:10pm to give them a call just in case it was an error. Told the man on the end of the phone about what had happened and asked where my order was, he responded 2 words: “just wait” in an annoyed tone. I’m still waiting. Awful customer service.
Adam Coates
Thanks so much! We ordered nine XXL for some very hungry 10/11 years after a swimming party and had them delivered to the sports hall. Perfect timing on the delivery and everyone very happy with tasty pizza.
nipun sandanuwan
Disgusting customer service by the lady who served me today. She doesn’t know how to welcome customers and to treat them. We are not coming to get anything free here. We pay for what we buy. You have to think on the staff who is in the front line.
Sarah Harleyquinn
Went in here for first time and Rece who was serving was really friendly and welcoming. Nice menu selection. Wanted meat feast pizza but didn't want beef so he done half without and it was no problem to him at all.. Found it reasonably priced. We also had chicken poppers and they were really nice the pizza was really tasty and hot. We said definitely go there again. It's on stroud road just off Bristol Road you can park in big car park opposite or just walk from the Quays. It is also within walking distance from the park so can always grab a pizza and sit out there and relax.
Alex Kell
Had some confusion over the order but quickly rectified. Great service a very helpful.
Stephen Christopher James Whittaker
Friendly service, fast collection order, a nicely done pizza ?the ingredients were plentiful and spread out evenly and it tasted as it should do.
Good food as
On 2nd March, we ordered a medium pepperoni pizza for £7.99 for collection. Specific request to ensure it's crispy and well done. Opened pizza at home and it was very undercooked, the dough was soggy. Very disappointed. would have taken it back but it's raining like hell outside.
Ordered a pizza here, price was very good at £10.50 but the middle of the pizza was very thin and then the crust and other portion of the pizza was very thick. The dough was raw. Once we realised a few slices in , we called up the shop and explained. We were told that because we had some of the pizza we could not be helped. How can you know the food is no good until to start eating?Anyway no effort made to make amends and told over the phone that they don’t normally have this problem. Wouldn’t recommend!
I wish I could give this place a 0 star! Make sure you never order from here on Uber Eats! It’s a scam!! They accepted my order, took my money and then cancelled the order within 30 seconds. Now I’m trying to get a refund with Uber eats and it’s such a long process and they make it so difficult to try and get a refund. AVOID!! Please so no one else has to go through this ever again!
Thought I’d try papa John’s for once after only ever using Pizza Hut. They marked my food as delivered at 5pm, no one delivered it. Waited until 5:10pm to give them a call just in case it was an error. Told the man on the end of the phone about what had happened and asked where my order was, he responded 2 words: “just wait” in an annoyed tone. I’m still waiting. Awful customer service.
Thanks so much! We ordered nine XXL for some very hungry 10/11 years after a swimming party and had them delivered to the sports hall. Perfect timing on the delivery and everyone very happy with tasty pizza.
Disgusting customer service by the lady who served me today. She doesn’t know how to welcome customers and to treat them. We are not coming to get anything free here. We pay for what we buy. You have to think on the staff who is in the front line.
Went in here for first time and Rece who was serving was really friendly and welcoming. Nice menu selection. Wanted meat feast pizza but didn't want beef so he done half without and it was no problem to him at all.. Found it reasonably priced. We also had chicken poppers and they were really nice the pizza was really tasty and hot. We said definitely go there again. It's on stroud road just off Bristol Road you can park in big car park opposite or just walk from the Quays. It is also within walking distance from the park so can always grab a pizza and sit out there and relax.
Had some confusion over the order but quickly rectified. Great service a very helpful.
Friendly service, fast collection order, a nicely done pizza ?the ingredients were plentiful and spread out evenly and it tasted as it should do.
Restaurantji Recommends
The food is so good if someone ask me for a suggestion it will all wase be papa John's the staff are super nice just best place ever
Very unhelpful when I tried to get offer .It was on an app but they were no help to me
Pizza base tough and chewy - didnt taste fresh. The pizzas from Pappa John's in Hucclecote are much better made
Just had a papa johns from Stroud and it wasn’t very nice. It’s not made up like it’s supposed to be
Best pizza in Gloucester and cookies are to die for