Wow, delicious lunch of toasted sandwiches and salad enjoyed by our family of 5. We have also loved the cream teas here last week. Lovely friendly welcoming atmosphere …. Even of our dog after a walk. Superb!
938christophere
Very nice menu with lots of options for breakfast or lunch. Also a nice cafe with space and presented well. Beautiful cakes. Could have been so much better. Took 25 minutes plus to clear our table. We actually left with dirty plates still on the table. Staff walked past finished plates numerous times, even taking a look and walking past with empty hands. The chef shouted at one of the staff members for putting through a breakfast order after cut off, to our surprise, it felt quite unprofessional. This was actually for ordering a breakfast item (sausages) which featured on the lunch menu. Very fast to take initial orders for new customers, otherwise largely ignored.
amidlifeadventure
I can’t actually believe I’m only scoring this a three. The Bakehouse has been one of my favourite places to have lunch for many years now. However we visited back in September having spent 6 months travelling abroad and had a very disappointing lunch. Thinking this was a one off we went again for lunch with a local friend in December and unfortunately it hadn’t really improved. Staff are still as friendly and helpful as they’ve ever been but certainly there is less of them which means you can wait for service. On both occasions we went on a Friday. Traditionally in the past we have always had to book but on both of these occasions it wasn’t that busy which maybe is indicative of other folk feeling the same way? The biggest disappointment for us was the lack of a specials board which we felt added an extra dimension particularly if you re visiting regularly. Secondly I have always loved the accompanying salads, the choice previously was always varied, each tasting fresh and popping with flavour but on both these visits we felt the salads had diminished to more run of the mill presentations with a lot of leaves and nowhere near the variety. Finally despite seeing beautiful cakes on Facebook again the variety of large cakes had diminished with a lot more individual small cakes on offer. We always buy cake even if only to take home n eat later but found the selection on both occasions disappointing. Sometimes local haunts like this are let down by a change in chef or overall staff attention. I hope this is merely a blip and 2024 sees it returning to its former glory
Michelle Woodward
Lovely choice of food/drink/cakes at reasonable prices. Nice selection of gifts and cards too.
Amy Joyce
Another delicious breakfast here. Full English and crispy bacon pancakes, fantastic food and wonderful friendly service as
TheTsukawa
I arrived here at 10:30, with a shocking hangover. Had eggs Benedict with salmon, extra sausages. The food was exceptional and the waitresses were attentive, pleasant and even asked if I was feeling better. I actually ended up spending 4 hours here having tea, cake and lunch throughout as it was such a lovely experience. Not a bad word to say about it. It does get busy at lunchtime! Keep it up. I’ll be back!
Leila Powles
My family and I came this morning hoping to have a nice breakfast together. None of the food was very warm, but the dish my mum ordered included poached eggs, and when they came stone cold she asked for them to be heated up. She also pointed out that her tomatoes were completely raw and was told that they were not supposed to be cooked, despite the menu literally saying ‘roasted vine tomatoes’. We were very disappointed by the service we received after that; the member of staff who brought the plate back over threw it down in front of my mum and walked off without saying anything. I don’t usually write reviews, but as somebody who has worked in customer service I was appalled by this. It was not only immature, but also made my mum feel really uncomfortable for making a very reasonable and presumably quite common request. When we went to pay at the counter, my mum asked for this staff member’s name as she was planning on complaining to the manager about her service. The two members of staff on the till were both very unfriendly towards us. They told us she was ‘out the back’, then backtracked and said they didn’t know who it was, before telling us her name. My mum chose not to complain in the end, however I’ve decided to leave a review because it upset me to see my mum upset when she was excited to treat us to a nice breakfast out, and I don’t feel customers paying a lot of money for your food should be made to feel like this just for making a simple request. An unpleasant experience overall.
Brenda Wright
Very disappointed. Table booked for a group birthday celebration most of the menu had run out, so reduced to whatever was left.No baguettes, no soup, 3 croissants over microwaved, soggy sough dough sausage sandwich.Altogether very poor offerings.This is unusual but feel this was not good enough for full price charged.I didn't feel I could complain as it wasn't paid for by me and the staff were under pressure.
Alexandra Cartmell
A beautiful festive afternoon tea, would recommend.
Sarah B
I was treated to a festive afternoon tea with a friend. It was superb. Loads of delicious foods far too much for us to eat. But we took home what was left in containers. We had mulled wine and tea/coffee . The table was laid beautifully and the service was excellent.
Fantastic place, eaten in a few times with my nan, often get a take out. Always busy which is great to see. Wide range of things to eat always hard to decide which cake to choose. Staff are friendly and polite even when busy serving they always try to show they have noticed you and not get ignored like a few places.
Dawn Lacey
Oh what a lovely find. Went for breakfast before are drive back to Kent.We also was allowed to take our big furry dog into too.I had sausages, eggs on brown toast and it was the best ? ?. My husband had eggs benedict with salmon and said it was the best he has had . Also had tea for 2 again delicious.We felt the price was good.Also bought some cake to go and had a look in the gift shop upstairs and brought some cards and Christmas decorations.Would highly recommended a visit.Parking: Large car park but if you do park in front of another car if its busy just tell the staff and beware you will have to move when needed.
Andy6816
We came in for lunch and left a little under-whelmed. Two friends ordered sandwiches which were epic and they had no issues with. One friend has the Bakehouse Platter which he said was nice but just felt like a load of random things had been loaded onto a plate. I ordered the Chilli Platter. The amount of chilli on it was very small and there was absolutely no heat or spice. Also, although I don't believe it was advertised as a vegetarian chilli, there seemed to be no meat in it. That was a shame because the staff were incredibly friendly and it's a lovely venue, Oh, but I do challenge the sense of allowing someone to let their baby stand on a surface used for serving food.
Luke Coleman
Generally a good spot. However things conspired for it to be a really poor experience today. I double checked the wait staff had the correct order, but the one dish still came out wrong - and the replacement had clearly been nuked beyond hell in the microwave. Another customer had a dog which kept barking - be dog friendly, but also ask customers to sit outside if it needs to bark. Food is getting a little lazier over time, and waiting 15 minutes for drinks to turn up is aggravating. Simply, I reckon the place is resting on its laurels
Kathy K
Staff were very friendly and attentive. Good selection of food unless you're a vegan! Food was very nice but not cheap.
Wow, delicious lunch of toasted sandwiches and salad enjoyed by our family of 5. We have also loved the cream teas here last week. Lovely friendly welcoming atmosphere …. Even of our dog after a walk. Superb!
Very nice menu with lots of options for breakfast or lunch. Also a nice cafe with space and presented well. Beautiful cakes. Could have been so much better. Took 25 minutes plus to clear our table. We actually left with dirty plates still on the table. Staff walked past finished plates numerous times, even taking a look and walking past with empty hands. The chef shouted at one of the staff members for putting through a breakfast order after cut off, to our surprise, it felt quite unprofessional. This was actually for ordering a breakfast item (sausages) which featured on the lunch menu. Very fast to take initial orders for new customers, otherwise largely ignored.
I can’t actually believe I’m only scoring this a three. The Bakehouse has been one of my favourite places to have lunch for many years now. However we visited back in September having spent 6 months travelling abroad and had a very disappointing lunch. Thinking this was a one off we went again for lunch with a local friend in December and unfortunately it hadn’t really improved. Staff are still as friendly and helpful as they’ve ever been but certainly there is less of them which means you can wait for service. On both occasions we went on a Friday. Traditionally in the past we have always had to book but on both of these occasions it wasn’t that busy which maybe is indicative of other folk feeling the same way? The biggest disappointment for us was the lack of a specials board which we felt added an extra dimension particularly if you re visiting regularly. Secondly I have always loved the accompanying salads, the choice previously was always varied, each tasting fresh and popping with flavour but on both these visits we felt the salads had diminished to more run of the mill presentations with a lot of leaves and nowhere near the variety. Finally despite seeing beautiful cakes on Facebook again the variety of large cakes had diminished with a lot more individual small cakes on offer. We always buy cake even if only to take home n eat later but found the selection on both occasions disappointing. Sometimes local haunts like this are let down by a change in chef or overall staff attention. I hope this is merely a blip and 2024 sees it returning to its former glory
Lovely choice of food/drink/cakes at reasonable prices. Nice selection of gifts and cards too.
Another delicious breakfast here. Full English and crispy bacon pancakes, fantastic food and wonderful friendly service as
I arrived here at 10:30, with a shocking hangover. Had eggs Benedict with salmon, extra sausages. The food was exceptional and the waitresses were attentive, pleasant and even asked if I was feeling better. I actually ended up spending 4 hours here having tea, cake and lunch throughout as it was such a lovely experience. Not a bad word to say about it. It does get busy at lunchtime! Keep it up. I’ll be back!
My family and I came this morning hoping to have a nice breakfast together. None of the food was very warm, but the dish my mum ordered included poached eggs, and when they came stone cold she asked for them to be heated up. She also pointed out that her tomatoes were completely raw and was told that they were not supposed to be cooked, despite the menu literally saying ‘roasted vine tomatoes’. We were very disappointed by the service we received after that; the member of staff who brought the plate back over threw it down in front of my mum and walked off without saying anything. I don’t usually write reviews, but as somebody who has worked in customer service I was appalled by this. It was not only immature, but also made my mum feel really uncomfortable for making a very reasonable and presumably quite common request. When we went to pay at the counter, my mum asked for this staff member’s name as she was planning on complaining to the manager about her service. The two members of staff on the till were both very unfriendly towards us. They told us she was ‘out the back’, then backtracked and said they didn’t know who it was, before telling us her name. My mum chose not to complain in the end, however I’ve decided to leave a review because it upset me to see my mum upset when she was excited to treat us to a nice breakfast out, and I don’t feel customers paying a lot of money for your food should be made to feel like this just for making a simple request. An unpleasant experience overall.
Very disappointed. Table booked for a group birthday celebration most of the menu had run out, so reduced to whatever was left.No baguettes, no soup, 3 croissants over microwaved, soggy sough dough sausage sandwich.Altogether very poor offerings.This is unusual but feel this was not good enough for full price charged.I didn't feel I could complain as it wasn't paid for by me and the staff were under pressure.
A beautiful festive afternoon tea, would recommend.
I was treated to a festive afternoon tea with a friend. It was superb. Loads of delicious foods far too much for us to eat. But we took home what was left in containers. We had mulled wine and tea/coffee . The table was laid beautifully and the service was excellent.
Restaurantji Recommends
Fantastic place, eaten in a few times with my nan, often get a take out. Always busy which is great to see. Wide range of things to eat always hard to decide which cake to choose. Staff are friendly and polite even when busy serving they always try to show they have noticed you and not get ignored like a few places.
Oh what a lovely find. Went for breakfast before are drive back to Kent.We also was allowed to take our big furry dog into too.I had sausages, eggs on brown toast and it was the best ? ?. My husband had eggs benedict with salmon and said it was the best he has had . Also had tea for 2 again delicious.We felt the price was good.Also bought some cake to go and had a look in the gift shop upstairs and brought some cards and Christmas decorations.Would highly recommended a visit.Parking: Large car park but if you do park in front of another car if its busy just tell the staff and beware you will have to move when needed.
We came in for lunch and left a little under-whelmed. Two friends ordered sandwiches which were epic and they had no issues with. One friend has the Bakehouse Platter which he said was nice but just felt like a load of random things had been loaded onto a plate. I ordered the Chilli Platter. The amount of chilli on it was very small and there was absolutely no heat or spice. Also, although I don't believe it was advertised as a vegetarian chilli, there seemed to be no meat in it. That was a shame because the staff were incredibly friendly and it's a lovely venue, Oh, but I do challenge the sense of allowing someone to let their baby stand on a surface used for serving food.
Generally a good spot. However things conspired for it to be a really poor experience today. I double checked the wait staff had the correct order, but the one dish still came out wrong - and the replacement had clearly been nuked beyond hell in the microwave. Another customer had a dog which kept barking - be dog friendly, but also ask customers to sit outside if it needs to bark. Food is getting a little lazier over time, and waiting 15 minutes for drinks to turn up is aggravating. Simply, I reckon the place is resting on its laurels
Staff were very friendly and attentive. Good selection of food unless you're a vegan! Food was very nice but not cheap.