This place is rubbish every time I come after work at night the guy put notice that station is temporarily closed while he is counting.I don’t understand he let customers go without refilling and he keeps counting management should look into this if you don’t want to do business which is fine you can check how many car go without refilling after waiting long time. Just a reminder for other drivers don’t come after 11pm you have to wait 30mins ti more .
AHLULBAYT NETWORKS UK
Very very expensive
J W
anmartgg
Shakeel Ismail
Night shift is poor to say the least customer service is non existent. Complete lack of manners
Google user
Completely rubbish staffs, two arrogant female staffs they don't know even how to provide the customer service. One of the staff name was Bavany, they can't even explain or able to give answers for the questions. There was no manager on site and just said speak to the manager. Next day I called manager his name is Selvan, he is more uneducated and rude then his staffs. His explanation was baseless when I questioned him about written policy also no written notice for motorcyclist that motorcycle riders need to pay first then allowed them to fuel. Instead of helping he was giving advised that you can pay by Shell+ app and refuel your motorcycle. Manager was talking completely nonsense also his behaviour was very angrily.
alex munteanu
It is open but do not sell anything during the night. I was dying for a coffee but hey it is night time...so no coffee .
Zaj
Typical petrol station with typically overpriced shop.
RINKAL PATEL
Completely rubbish staffs, two arrogant female staffs they don't know even how to provide the customer service. One of the staff name was Bavany, they can't even explain or able to give answers for the questions. There was no manager on site and just said speak to the manager. Next day I called manager his name is Selvan, he is more uneducated and rude then his staffs. His explanation was baseless when I questioned him about written policy also no written notice for motorcyclist that motorcycle riders need to pay first then allowed them to fuel. Instead of helping he was giving advised that you can pay by Shell+ app and refuel your motorcycle. Manager was talking completely nonsense also his behaviour was very angrily.
Vasile Duminica
I called to ask if is open a male answer the call he’s attitude was horrible he was lazy even to talk he didn’t answer to my questions only said no we are closed and he hung up I was on the middle talking with him . He’s attitude needs to be fixed or better if he can stay home because he doesn’t have no skills for customer service.
Called the store on 17/10/22 morning 3 am and asked if they sell alcohol and the guy who answered the call was very rude and hung up the call. These people dont know the basics of customer satisfaction.
N M
I was here to 4:55am and asked the guy at the station that I need four cheese toste, he said I have to wait 10 minutes to come in to order that, I was waiting at the shell station barking and after 5:00am when he opened the door, I went in and I asked him for four cheese toste, than he replied to me it’s finishedHow come it’s finished straight away because I was the first one to get in the shell garageI think he is lazy guy
Jacek Siara
Nice and clean place.I'm refuelling at night then it's plenty of empty distributors.
Giuseppe Provino
I was desperately looking for anon-dairy ice cream tonight. Ilooked everywhere until I foundshell shop. They were the onlyones who had non dairy ice creamdisplayed on their menu. When Iordered the ice cream, the notesand the pictures shown clearlysaid "non-dairy" ice cream.Whereas the two tubs that | gotboth have dairy. I cannot havedairy and I almost ate that!Ridiculous. Plus I got another tub Iwill have to chuck in the bin. I then rang them and asked them for help, and they refused to help let alone saying sorry. They rang me back after 2 minutes and they have told me that next time I should be careful as to what I read on their menu, when they have clearly put the wrong picture on their website.Incredibly childish ..
sal khankhara
Last night's Gentleman behind the counter was very rude at aprox just after 11pm.I regularly fill up their all my vehicles 4 times a week.Send him on further training of how to speak to customers, I am a business owner myself and would not tolerate such behaviour from any of my staff members.SHELL are u LISTENING???
rude staff
This place is rubbish every time I come after work at night the guy put notice that station is temporarily closed while he is counting.I don’t understand he let customers go without refilling and he keeps counting management should look into this if you don’t want to do business which is fine you can check how many car go without refilling after waiting long time. Just a reminder for other drivers don’t come after 11pm you have to wait 30mins ti more .
Very very expensive
anmartgg
Night shift is poor to say the least customer service is non existent. Complete lack of manners
Completely rubbish staffs, two arrogant female staffs they don't know even how to provide the customer service. One of the staff name was Bavany, they can't even explain or able to give answers for the questions. There was no manager on site and just said speak to the manager. Next day I called manager his name is Selvan, he is more uneducated and rude then his staffs. His explanation was baseless when I questioned him about written policy also no written notice for motorcyclist that motorcycle riders need to pay first then allowed them to fuel. Instead of helping he was giving advised that you can pay by Shell+ app and refuel your motorcycle. Manager was talking completely nonsense also his behaviour was very angrily.
It is open but do not sell anything during the night. I was dying for a coffee but hey it is night time...so no coffee .
Typical petrol station with typically overpriced shop.
Completely rubbish staffs, two arrogant female staffs they don't know even how to provide the customer service. One of the staff name was Bavany, they can't even explain or able to give answers for the questions. There was no manager on site and just said speak to the manager. Next day I called manager his name is Selvan, he is more uneducated and rude then his staffs. His explanation was baseless when I questioned him about written policy also no written notice for motorcyclist that motorcycle riders need to pay first then allowed them to fuel. Instead of helping he was giving advised that you can pay by Shell+ app and refuel your motorcycle. Manager was talking completely nonsense also his behaviour was very angrily.
I called to ask if is open a male answer the call he’s attitude was horrible he was lazy even to talk he didn’t answer to my questions only said no we are closed and he hung up I was on the middle talking with him . He’s attitude needs to be fixed or better if he can stay home because he doesn’t have no skills for customer service.
Restaurantji Recommends
Called the store on 17/10/22 morning 3 am and asked if they sell alcohol and the guy who answered the call was very rude and hung up the call. These people dont know the basics of customer satisfaction.
I was here to 4:55am and asked the guy at the station that I need four cheese toste, he said I have to wait 10 minutes to come in to order that, I was waiting at the shell station barking and after 5:00am when he opened the door, I went in and I asked him for four cheese toste, than he replied to me it’s finishedHow come it’s finished straight away because I was the first one to get in the shell garageI think he is lazy guy
Nice and clean place.I'm refuelling at night then it's plenty of empty distributors.
I was desperately looking for anon-dairy ice cream tonight. Ilooked everywhere until I foundshell shop. They were the onlyones who had non dairy ice creamdisplayed on their menu. When Iordered the ice cream, the notesand the pictures shown clearlysaid "non-dairy" ice cream.Whereas the two tubs that | gotboth have dairy. I cannot havedairy and I almost ate that!Ridiculous. Plus I got another tub Iwill have to chuck in the bin. I then rang them and asked them for help, and they refused to help let alone saying sorry. They rang me back after 2 minutes and they have told me that next time I should be careful as to what I read on their menu, when they have clearly put the wrong picture on their website.Incredibly childish ..
Last night's Gentleman behind the counter was very rude at aprox just after 11pm.I regularly fill up their all my vehicles 4 times a week.Send him on further training of how to speak to customers, I am a business owner myself and would not tolerate such behaviour from any of my staff members.SHELL are u LISTENING???