Bought the chocolate yesterday for my mums Birthday Present, but now Hotel Chocolat has charged me twice. Once yesterday and once today. I have also been told by a staff member that this has happened a few times to other members of public.This is quite scary if this has happened a few times to a few people...BE
Dawid Toczydłowski
It was an amazing visit to the chocolate store! The staff is absolutely wonderful, especially the girl with colorful hair - she was very helpful and cheerful. The store is incredibly clean, which definitely adds to its charm. The selection of chocolates is impressive, and as a chocolate lover, I am delighted. I highly recommend this store to anyone who loves sweets! ??
Nirmalan Patkunan
Nice selection. Joanna was very helpful and friendly!
Martina Greenwood
Joanna was SO lovely, cheerful and helpful in helping me figure out what I needed.Thank you!!
Naftalie Vader
Great chocolate, extremely friendly staff that really know their products! The praline 80% is my favourite. Will be back as soon as I can.
Sorana McCarron
What a lovely, helpful and professional team at the London Clapham Junction store!I got married this June and bought 25 large chocolate boxes for my guests, with a Thank You sleeve. I have printed of Etsy an emblem with our names and date and obtained a memorable high quality gift.But it is the team, especially the kind tall blonde lady who set aside the boxes for me, ordered a few more from another shop and gave me piece of mind for my big day!
Christopher Inglis-Jones
The staff were really helpful and kind. I would definitely recommend it and go back to this shop
Sutapa B
Very helpful staff resulting in a great shopping experience. I visited first to get some recommendations but had left without buying anything and they didn't mind. This made me come back again and buy not only their lively shopping bag but fill it up with an assortment of chocolate boxes. Will definitely return to shop for occasions.
Ashley Cooke
Amazing store, truly kind and knowledgable staff. Product range is great for gifts or for yourself. Love the team here, highly recommended if you’re passing though the station.
Seb Young
Staff incredibly helpful and kind, Darren in particular really helped me out on Mothers Day.
Staff was so kind to me and helped to find all the gifts I was looking for. Sad that there wasn’t any samples due COVID but got loads of sale chocolate for good price and so many ideas for Christmas gifts. Fantastic experience highly recommend
Mo Miah
Great range of chocolate gifts sets, and very great prices and I highly recommend them too
Iris Manu
Love going there and buy myself some delicious chocolate.
Alexandre Fernandes
(Translated by Google) Magnificent, great flavors...(Original)Magnífico, ótimos sabores...
Ana
Consistently unfriendly, couldn’t-care-less service at this store
Bought the chocolate yesterday for my mums Birthday Present, but now Hotel Chocolat has charged me twice. Once yesterday and once today. I have also been told by a staff member that this has happened a few times to other members of public.This is quite scary if this has happened a few times to a few people...BE
It was an amazing visit to the chocolate store! The staff is absolutely wonderful, especially the girl with colorful hair - she was very helpful and cheerful. The store is incredibly clean, which definitely adds to its charm. The selection of chocolates is impressive, and as a chocolate lover, I am delighted. I highly recommend this store to anyone who loves sweets! ??
Nice selection. Joanna was very helpful and friendly!
Joanna was SO lovely, cheerful and helpful in helping me figure out what I needed.Thank you!!
Great chocolate, extremely friendly staff that really know their products! The praline 80% is my favourite. Will be back as soon as I can.
What a lovely, helpful and professional team at the London Clapham Junction store!I got married this June and bought 25 large chocolate boxes for my guests, with a Thank You sleeve. I have printed of Etsy an emblem with our names and date and obtained a memorable high quality gift.But it is the team, especially the kind tall blonde lady who set aside the boxes for me, ordered a few more from another shop and gave me piece of mind for my big day!
The staff were really helpful and kind. I would definitely recommend it and go back to this shop
Very helpful staff resulting in a great shopping experience. I visited first to get some recommendations but had left without buying anything and they didn't mind. This made me come back again and buy not only their lively shopping bag but fill it up with an assortment of chocolate boxes. Will definitely return to shop for occasions.
Amazing store, truly kind and knowledgable staff. Product range is great for gifts or for yourself. Love the team here, highly recommended if you’re passing though the station.
Staff incredibly helpful and kind, Darren in particular really helped me out on Mothers Day.
Restaurantji Recommends
Staff was so kind to me and helped to find all the gifts I was looking for. Sad that there wasn’t any samples due COVID but got loads of sale chocolate for good price and so many ideas for Christmas gifts. Fantastic experience highly recommend
Great range of chocolate gifts sets, and very great prices and I highly recommend them too
Love going there and buy myself some delicious chocolate.
(Translated by Google) Magnificent, great flavors...(Original)Magnífico, ótimos sabores...
Consistently unfriendly, couldn’t-care-less service at this store