Decided to revisit yesterday as Nero's was full. My last visit was a year ago and a good one, but oh my lord, instant regret. Staff only interested in talking amongst themselves and clearly cannot make a drink to save their life. My 10 yo cousin could do a better job running the place. Unacceptable ❌
Katie Shephard
This one isn't like most statbucks! Everytime I've ordered the drinks in there that i normally get in Central london and are delicious, taste awful and nothing like a starbucks coffee. The staff don't look happy unfortunately and the manager is really rude. The place is dirty too. I've given up going in there which Is such a shame!
The Man
If I could give zero I would, staff unhelpful, borderline rude. No idea how to make a decent coffee. The manager was very unprofessional and unhelpful, please avoid.27/12/23
L T
Is this Starbucks twinned with Brigadoon? Website says open, but shop closed. Shop actually closes down, then magically reopens. Check website again to go up there, but shop very closed.
Me M
You will be standing in the queue and the staff which is mostly young girls. Are standing and just chatting away. And when they do eventually come and serve you the looks they give you. Then they make your order and they still chatting among them self and most of the time the order is wrong! I don’t say anything because what’s the point !!
Oma Efe
The loveliest staff there today at around 3:30pm on Wednesday. I went in with a friend, and the two ladies went above and beyond for us!
Tasha brown
Terrible service extremely slow. Restocking seemed to be taking priority. The fact they don not take cash is also very annoying. Starbucks please do
Daniel Ramsey
Savannah was very nice and helpful should give her a pay rise she’ll bring in loads of
Francesca Bailey
Rlly good service, amazing drinks, Savannah was very nice and helpful
Leah Hoxholli
Savannah was AMAZING she was so sweet she gave me and my friends free
good staff, Savannah was very helpful and nice, deserves a pay rise!!
Daria Tashkinova
Great place! Especially Savannah, she was soo helpful and kind.
Smart Xo
Savannah was extremely kind and nice . Definitely come
The dude who always dies
Filthy inside and I mean absolutely dirty. Dust and cobwebs everywhere, grime, nasty toilets...this place never gets cleaned. Always out of stock of the basics, tills or coffee machines not working, staff often open up late or all pop out and close up whilst they go to shops, orders always messed up, staff make it clear they don't want to be there and I have been told by staff that management are awful and don't pay them on time etc...so I don't blame them for not making any effort. There is nre management recently but I have been visiting here for several years now and seen very high turnover of staff and no real change each time this happens so I don't expect any improvement. Never visited a starbucks this awful before.
Lucy Weigall
In terms of customer service, you can't beat it here. I wish I had taken her name but the nicest staff member made me a surprise drink and it was so bloody good. Other starbucks, they can barely take your order. Super great vibes here!!
Decided to revisit yesterday as Nero's was full. My last visit was a year ago and a good one, but oh my lord, instant regret. Staff only interested in talking amongst themselves and clearly cannot make a drink to save their life. My 10 yo cousin could do a better job running the place. Unacceptable ❌
This one isn't like most statbucks! Everytime I've ordered the drinks in there that i normally get in Central london and are delicious, taste awful and nothing like a starbucks coffee. The staff don't look happy unfortunately and the manager is really rude. The place is dirty too. I've given up going in there which Is such a shame!
If I could give zero I would, staff unhelpful, borderline rude. No idea how to make a decent coffee. The manager was very unprofessional and unhelpful, please avoid.27/12/23
Is this Starbucks twinned with Brigadoon? Website says open, but shop closed. Shop actually closes down, then magically reopens. Check website again to go up there, but shop very closed.
You will be standing in the queue and the staff which is mostly young girls. Are standing and just chatting away. And when they do eventually come and serve you the looks they give you. Then they make your order and they still chatting among them self and most of the time the order is wrong! I don’t say anything because what’s the point !!
The loveliest staff there today at around 3:30pm on Wednesday. I went in with a friend, and the two ladies went above and beyond for us!
Terrible service extremely slow. Restocking seemed to be taking priority. The fact they don not take cash is also very annoying. Starbucks please do
Savannah was very nice and helpful should give her a pay rise she’ll bring in loads of
Rlly good service, amazing drinks, Savannah was very nice and helpful
Savannah was AMAZING she was so sweet she gave me and my friends free
Restaurantji Recommends
good staff, Savannah was very helpful and nice, deserves a pay rise!!
Great place! Especially Savannah, she was soo helpful and kind.
Savannah was extremely kind and nice . Definitely come
Filthy inside and I mean absolutely dirty. Dust and cobwebs everywhere, grime, nasty toilets...this place never gets cleaned. Always out of stock of the basics, tills or coffee machines not working, staff often open up late or all pop out and close up whilst they go to shops, orders always messed up, staff make it clear they don't want to be there and I have been told by staff that management are awful and don't pay them on time etc...so I don't blame them for not making any effort. There is nre management recently but I have been visiting here for several years now and seen very high turnover of staff and no real change each time this happens so I don't expect any improvement. Never visited a starbucks this awful before.
In terms of customer service, you can't beat it here. I wish I had taken her name but the nicest staff member made me a surprise drink and it was so bloody good. Other starbucks, they can barely take your order. Super great vibes here!!