Dominos only contacted me when they new a honest review was coming there way after adding too much salt to the pizza. I made a complaint that day by email and was never contacted, all I received was an acknowledgement email. After a follow up complaint, about the food and customer service, I interestingly received a PHONE CALL. When I spoke to customer service, I was informed that I was 10 days out and unless I provided a 10 day old pizza or picture, I can not get a refund. Customer service also added that I have the issue as no one has ever complained about their food. Wow!
Veronica 'Ronnie' Cukier
Spent a girl's weekend away cheering up my bestie! We ordered Domino hoo hoo to where we were staying and we had a feast! It was all delicious! The cookies, the meat feast pizza, the garlic sauce! Everything was wonderful! Thank you very much ??????????
Charels Patrick
I had a delicious small pizza dominoes never disappointed,
XxChanzxX Brooks
I ordered online and made payment for collection. My car broke down on me so was unable to get to the shop. When i called I asked if they could deliver and was told there was nothing they could do and could only refund half my money. This branch is my regular the woman I spoke to was unprofessional there is no customer care, because of this service received today for a matter that was beyond my control, I will not be buying from here again
Mehedi Hasan (Chowdhury)
Very nice food and
Mr B
Ordered on Sunday morning with a 21-30 minute delivery time. Called up 40 minutes later and the food still wasn’t in the oven with at least 20 minute wait. Terrible customer service, terrible branch of dominos!
Gzim Nikaj
The staff is very cold not friendly and welcoming at
Marius Radu
We all know the best pizza is the hot one, like 5 minutes after you take it out the oven .I had here in Coulsdon a happy experience.If you want best service just ask for pretty Charlie ❤️. A serious employee.Parking: You got like 30 mins or so!!
Ross Harverson
On more than one occasion the driver hasn't found my house and decided to take the food back to the shop and not even let me know. On the most recent occasion they sent me a tomato base "texas bbq" I'm allergic to tomatoes and they refused to offer me a refund unless the whole pizza was there, I obviously took a bite before I realised it was tomatoe... I could of died. By far the worst customer service from any food outlet I've ever experienced. Absolutely shocking
Food was overcooked, Nachos were burnt, and pizza was overdone. I tried to call the Coulsdon branch but got a really out dated answering machine… talking about Social distancing, government directives and “Stay Safe”! No way to leave a message. Not used to such disappointing service from Domino’s!
jubed
Pricey but always some sort of deal going around and very tasty!Gotta love Domino's
Rajiv Thakrar
Order in store for collection to take advantage of better discounts. Order was hot and on time
Elliott
Daniel is a legend x
W AZ.
Les employers n'ont pas du tout l'air heureux mais prennent les commandes et parfois mettent beaucoup de temps pour sortir les pizza alors que l'écran les affiche prête depuis un moment.Globalement les pizza ne sont pas mauvaises. La taille large n'est pas si large comparé à d'autre pays.Je recommande celle au chorizo vegan!(Translated by Google)The workers don't seem happy at all but take the orders and sometimes take a long time to take out the pizzas even though the screen shows them ready for a while.Overall the pizzas are not bad. The size large is not so large compared to other country.I recommend the one with vegan chorizo!
Dominos only contacted me when they new a honest review was coming there way after adding too much salt to the pizza. I made a complaint that day by email and was never contacted, all I received was an acknowledgement email. After a follow up complaint, about the food and customer service, I interestingly received a PHONE CALL. When I spoke to customer service, I was informed that I was 10 days out and unless I provided a 10 day old pizza or picture, I can not get a refund. Customer service also added that I have the issue as no one has ever complained about their food. Wow!
Spent a girl's weekend away cheering up my bestie! We ordered Domino hoo hoo to where we were staying and we had a feast! It was all delicious! The cookies, the meat feast pizza, the garlic sauce! Everything was wonderful! Thank you very much ??????????
I had a delicious small pizza dominoes never disappointed,
I ordered online and made payment for collection. My car broke down on me so was unable to get to the shop. When i called I asked if they could deliver and was told there was nothing they could do and could only refund half my money. This branch is my regular the woman I spoke to was unprofessional there is no customer care, because of this service received today for a matter that was beyond my control, I will not be buying from here again
Very nice food and
Ordered on Sunday morning with a 21-30 minute delivery time. Called up 40 minutes later and the food still wasn’t in the oven with at least 20 minute wait. Terrible customer service, terrible branch of dominos!
The staff is very cold not friendly and welcoming at
We all know the best pizza is the hot one, like 5 minutes after you take it out the oven .I had here in Coulsdon a happy experience.If you want best service just ask for pretty Charlie ❤️. A serious employee.Parking: You got like 30 mins or so!!
On more than one occasion the driver hasn't found my house and decided to take the food back to the shop and not even let me know. On the most recent occasion they sent me a tomato base "texas bbq" I'm allergic to tomatoes and they refused to offer me a refund unless the whole pizza was there, I obviously took a bite before I realised it was tomatoe... I could of died. By far the worst customer service from any food outlet I've ever experienced. Absolutely shocking
Great pizza, good quality and excellent value.
Restaurantji Recommends
Food was overcooked, Nachos were burnt, and pizza was overdone. I tried to call the Coulsdon branch but got a really out dated answering machine… talking about Social distancing, government directives and “Stay Safe”! No way to leave a message. Not used to such disappointing service from Domino’s!
Pricey but always some sort of deal going around and very tasty!Gotta love Domino's
Order in store for collection to take advantage of better discounts. Order was hot and on time
Daniel is a legend x
Les employers n'ont pas du tout l'air heureux mais prennent les commandes et parfois mettent beaucoup de temps pour sortir les pizza alors que l'écran les affiche prête depuis un moment.Globalement les pizza ne sont pas mauvaises. La taille large n'est pas si large comparé à d'autre pays.Je recommande celle au chorizo vegan!(Translated by Google)The workers don't seem happy at all but take the orders and sometimes take a long time to take out the pizzas even though the screen shows them ready for a while.Overall the pizzas are not bad. The size large is not so large compared to other country.I recommend the one with vegan chorizo!