This branch is like stepping back in time by 15 years. They don't accept mobile orders, there's no self service kiosks and no dedicated collection area.Once I got to the front of the queue, I was told they don't accept the McDonald's rewards app, so didn't order anything as I wanted to redeem some points.
Guy Adamson
A relatively poor McDonald's with no queuing system, no ordering devices and rude staff.The food is fine once you get it. There are plenty of seats though the upstairs is frequently closed - alas, that's where the toilets are....
Barbora Šulcova
Ended up at ER after getting food poisoning I wouldn’t recommend this mcdonald! Always some hygiene issues. Well after this control will be send.
Greg Jeffrey
A fun time had by all
Jodie Hewlett
Food OK filled a hole service was not.
Kanij Ina
They closed everything at 830 pm and manager Trisha didn’t bother at all about business.One of the worst McDonald’s in this area.
stacy Osbourne
The best McDonald's I have ever visited.The service was fast despite being busy and the food was actually hot!
Glenn Blandford
It's McDonald's so you know what to expect.UPDATE: Be prepared to queue a along time and then wait another long time for your order whatever time of day you visit.Today, i ordered a meal that came to just over £8.00. The person behind the counter tried to charge me £18!! As it was a special, i expected it to be hot, but when he brought it back to the counter, it was the wrong product - i specifically asked for "no bacon" and he tried to give me a product "with bacon". When he changed it, and i ate it, it was only warm, so must have been hanging around for some time. Also, the chips were barely warm. NOT A GOOD EXPERIENCE!! And it will be a long time before i consider using this branch again.
Demon75
Croydon has several mcdonalds, at least this restaurant has plenty of seating. Mcdonalds is not cheap any more and isn't great quality. The main problem is this in Croydon, where there are several stores permanently closed and the area is run down and full of let's say unsavoury characters. Stabbings here are frequent and the only shops open are bookmakers and low quality outlets. Seriously avoid this area if you can !
Chris Breislin (softmint)
As expected, no quick tills that i noticed but still reasonably adequate service, cant go wrong with breakfast from maccy ds, n hot chocolate was actually ok, somone had kept eyd on syrup levels do that they wernt serving dish
This is a unfortunate review to have to post. I've been to this location many times and the same issues seem to present themselves. Management either seem not to bother to rectify, or at this point they think it doesn't matter. Well here's a review so others avoid this location. 1). Toilets, if you can actually get into one, are best avoided. I've used them and frankly the cleaner must of been having an "Off Year". Gross.2). Till and staff operating them. Loads of tills, tiny number off staff. It gives the impression they are popular, actually they are just incredibly slow to serve. FAST FOOD - oh not in the slightest, I've seen recently deceased move quicker.3). Staff - the only upside, somehow in the chaos the management reside over, they remain friendly.4). Heating in winter, seemingly often turned down to the very minimum and unwelcoming environment. Often the outer door is left in open mode, I assume at this point so people dwell for as little as possible.5) layout - sure if you purchase your food, sit in the fridged environment and get lucky enough to avoid the toilet, you'll be met by someone telling you "we are closing in ten minites". Superb you think, no one told me at the till when I was ordering and clearly asked to eat in - Ah but details. Yes avoid, avoid and AVOID this one.
mike
When is a McDonald’s not a McDonald’s?when it doesn’t appear on their app and you can’t order or collect reward pointsWhich is what happens at this locationAtmosphere could be better depending on what time you visit
Jane H
Service very slow at peak times, no queuing system, food not hot, appalling customer service skills
antony martinez
Food was ok, service shocking and atmosphere is terrible. Long queues and very
Bintou Barrow
Only one till and someone went out to the bank they didn't close the register so we could only pay by
This branch is like stepping back in time by 15 years. They don't accept mobile orders, there's no self service kiosks and no dedicated collection area.Once I got to the front of the queue, I was told they don't accept the McDonald's rewards app, so didn't order anything as I wanted to redeem some points.
A relatively poor McDonald's with no queuing system, no ordering devices and rude staff.The food is fine once you get it. There are plenty of seats though the upstairs is frequently closed - alas, that's where the toilets are....
Ended up at ER after getting food poisoning I wouldn’t recommend this mcdonald! Always some hygiene issues. Well after this control will be send.
A fun time had by all
Food OK filled a hole service was not.
They closed everything at 830 pm and manager Trisha didn’t bother at all about business.One of the worst McDonald’s in this area.
The best McDonald's I have ever visited.The service was fast despite being busy and the food was actually hot!
It's McDonald's so you know what to expect.UPDATE: Be prepared to queue a along time and then wait another long time for your order whatever time of day you visit.Today, i ordered a meal that came to just over £8.00. The person behind the counter tried to charge me £18!! As it was a special, i expected it to be hot, but when he brought it back to the counter, it was the wrong product - i specifically asked for "no bacon" and he tried to give me a product "with bacon". When he changed it, and i ate it, it was only warm, so must have been hanging around for some time. Also, the chips were barely warm. NOT A GOOD EXPERIENCE!! And it will be a long time before i consider using this branch again.
Croydon has several mcdonalds, at least this restaurant has plenty of seating. Mcdonalds is not cheap any more and isn't great quality. The main problem is this in Croydon, where there are several stores permanently closed and the area is run down and full of let's say unsavoury characters. Stabbings here are frequent and the only shops open are bookmakers and low quality outlets. Seriously avoid this area if you can !
As expected, no quick tills that i noticed but still reasonably adequate service, cant go wrong with breakfast from maccy ds, n hot chocolate was actually ok, somone had kept eyd on syrup levels do that they wernt serving dish
Restaurantji Recommends
This is a unfortunate review to have to post. I've been to this location many times and the same issues seem to present themselves. Management either seem not to bother to rectify, or at this point they think it doesn't matter. Well here's a review so others avoid this location. 1). Toilets, if you can actually get into one, are best avoided. I've used them and frankly the cleaner must of been having an "Off Year". Gross.2). Till and staff operating them. Loads of tills, tiny number off staff. It gives the impression they are popular, actually they are just incredibly slow to serve. FAST FOOD - oh not in the slightest, I've seen recently deceased move quicker.3). Staff - the only upside, somehow in the chaos the management reside over, they remain friendly.4). Heating in winter, seemingly often turned down to the very minimum and unwelcoming environment. Often the outer door is left in open mode, I assume at this point so people dwell for as little as possible.5) layout - sure if you purchase your food, sit in the fridged environment and get lucky enough to avoid the toilet, you'll be met by someone telling you "we are closing in ten minites". Superb you think, no one told me at the till when I was ordering and clearly asked to eat in - Ah but details. Yes avoid, avoid and AVOID this one.
When is a McDonald’s not a McDonald’s?when it doesn’t appear on their app and you can’t order or collect reward pointsWhich is what happens at this locationAtmosphere could be better depending on what time you visit
Service very slow at peak times, no queuing system, food not hot, appalling customer service skills
Food was ok, service shocking and atmosphere is terrible. Long queues and very
Only one till and someone went out to the bank they didn't close the register so we could only pay by