My good friend Yana and I visited Pizza Express Croydon after terrible service in the Bromley (Wigmore road) Pizza Express restaurant.From the moment we stepped in the door, we were greeted with warmth and a friendly service from the general manager Yolanda. Her love for giving exceptional customer experience shined as she hand-made Yana’s pizza who wanted to choose her own toppings and it was so fresh, yummy and amazing to see amazing personalised customer service and Yolanda being so dynamic and versatile – to see a general manager know from experience how to do all roles within the restaurant.From our negative experience at Pizza Express Bromley (Wigmore Road) we were offered as a gesture of good will on the company to dine with them for free at a restaurant of our choice and it was the easiest decision to choose to come back to Pizza Express Croydon.Once again, we find ourselves back at Pizza Express Croydon where we spend many hours being treated by the friendly, helpful and knowledgeable team at this restaurant (Two friendly female waitresses and one male waiter with dark hair). But what truly set this Pizza Express apart was Yolanda going above and beyond to ensure that our dining experience was perfect. Her attentive demeanour, extensive knowledge of the menu and treating us like VIPS she truly is an asset to Pizza Express and she really is passionate and cares about the customer experience and sets the standard for excellent customer service, leading by example and making the whole experience fun for her guests.We will be back for more delicious, fresh pizza very soon, thank you to Yolanda and her team at Pizza Express Croydon.
Tufan Gündoğdu
Very not satisfied from the service and the quality of the food. Only the place is fine. And the waiters are serving
Kaysha Callum
I came to the restaurant with a few friends yesterday night just over an hour before they closed and was served by the black boy, he was so lovely. Helped us cut our pizzas and made sure we was okay and happy with the food.
Lilybelle Pullen
Went in on Thursday 29th February at 7.30pm with my 11 year old daughter ( I am a 37 year old woman). I asked for a kids menu for my daughter from the waitress and she ran off and the old foreign manageress ( she claimed to be general manager she wouldn’t give me her name) came running over shouting that we can’t have the kids menu for my 11 year old because you have to be under 8. She spoke to me like I was a child I explained I have ordered my child a kids meal many times before so don’t see what the issue is and that it doesn’t say on the menu I have had previously about being under 8 ( she point blank refused to give me the kids menu so I could see whether the company had made any recent changes) the other customers were all staring at what was going on and the whole thing made me and my daughter feel very uncomfortable . She clearly didn’t want us in the restaurant so we left. I am gold rewards member and eat in pizza express regularly and know for a fact my 11 year old can have the kids menu. On a Thursday I get a free kids meal with an adults meal as part of my gold member rewards. This woman clearly doesn’t want people to use there loyalty rewards so quite frankly it’s false advertisement. After leaving i rang a number of other pizza express’ who all informed me that my daughter can order from the kids menu and this woman is rude and lying and to report her to head office. I have since spoke to someone at head office who have confirmed anyone can order off the kids menu and this woman was lying to me when she said under 8s only. They said anyone can order from the kids menu even adults ( elderly, gastric patients, cancer patients lots of people have little appetites aswell as the kids) I don’t know what her problem was but I have reported her to head office. someone like her doesn’t deserve her job and has most likely forced other parents to buy their children adult meals that they not got a chance on finishing when the kids mealWould have been fine thus she is robbing customers and also putting the companies name in dispute when you can’t use your club rewards. I think the woman is just very jealous and bitter to females who are clearly much more attractive then her and was taking her bitterness out on us. Whilst this woman is still working there avoid the place don’t bother going inside.Kid-friendliness: Manager doesn’t want children over the age of 8 eating from the kids menu and will refuse to give you the menu even though head office have confirmed anyone can order the kids menu even adults. The manger is just a nutjob.
Abhishek Shethna
Vegetarian options: Best in service!Friendly staff!!
Kelly Hudson
Late night pizza after the theatre. Quick and freshly made.
Birute Gruodyte
Great service from
Paul Schiavoni
Great
Army Girl
The place is fancy and the service is top tier. Our server Mari Sol was an amazing lady and she really cared for me and my friends. Will definitely come back here next time. ❤️
Kaytlin Welford
We had such a lovely meal, and our server, Sol, was an absolute star, very attentive and friendly and made us feel very welcomed. Couldn’t have asked for a better server. Would 100% come here again!
If you are looking for some nice pizza, and would like a nice seat while eating it, then get your body to Pizza Express.
Iain Borthwick
Great pizza like the stretched one, easy
Niro
Excellent service the minute I walked through the restaurant, I was waitered by a young gentleman called Dejaun who made me feel very welcome at the restaurant, the food was also delicious and I would recommend this branch to all my
Chantelle Mynhardt
My waiter Cat was great and super friendly and attentive. I come here often and have a good experience every time :)
Tim Easley
The food and service here was superb. We had quite a lot and one dip was hardly filled at all but our server sorted it really quickly.However there were a bunch of delivery drivers hanging out smoking in the doorway which was massively off-putting and nearly made us go elsewhere.Having said that it's been one of the nicer Pizza Express restaurants that we've been to so would highly recommend it!
My good friend Yana and I visited Pizza Express Croydon after terrible service in the Bromley (Wigmore road) Pizza Express restaurant.From the moment we stepped in the door, we were greeted with warmth and a friendly service from the general manager Yolanda. Her love for giving exceptional customer experience shined as she hand-made Yana’s pizza who wanted to choose her own toppings and it was so fresh, yummy and amazing to see amazing personalised customer service and Yolanda being so dynamic and versatile – to see a general manager know from experience how to do all roles within the restaurant.From our negative experience at Pizza Express Bromley (Wigmore Road) we were offered as a gesture of good will on the company to dine with them for free at a restaurant of our choice and it was the easiest decision to choose to come back to Pizza Express Croydon.Once again, we find ourselves back at Pizza Express Croydon where we spend many hours being treated by the friendly, helpful and knowledgeable team at this restaurant (Two friendly female waitresses and one male waiter with dark hair). But what truly set this Pizza Express apart was Yolanda going above and beyond to ensure that our dining experience was perfect. Her attentive demeanour, extensive knowledge of the menu and treating us like VIPS she truly is an asset to Pizza Express and she really is passionate and cares about the customer experience and sets the standard for excellent customer service, leading by example and making the whole experience fun for her guests.We will be back for more delicious, fresh pizza very soon, thank you to Yolanda and her team at Pizza Express Croydon.
Very not satisfied from the service and the quality of the food. Only the place is fine. And the waiters are serving
I came to the restaurant with a few friends yesterday night just over an hour before they closed and was served by the black boy, he was so lovely. Helped us cut our pizzas and made sure we was okay and happy with the food.
Went in on Thursday 29th February at 7.30pm with my 11 year old daughter ( I am a 37 year old woman). I asked for a kids menu for my daughter from the waitress and she ran off and the old foreign manageress ( she claimed to be general manager she wouldn’t give me her name) came running over shouting that we can’t have the kids menu for my 11 year old because you have to be under 8. She spoke to me like I was a child I explained I have ordered my child a kids meal many times before so don’t see what the issue is and that it doesn’t say on the menu I have had previously about being under 8 ( she point blank refused to give me the kids menu so I could see whether the company had made any recent changes) the other customers were all staring at what was going on and the whole thing made me and my daughter feel very uncomfortable . She clearly didn’t want us in the restaurant so we left. I am gold rewards member and eat in pizza express regularly and know for a fact my 11 year old can have the kids menu. On a Thursday I get a free kids meal with an adults meal as part of my gold member rewards. This woman clearly doesn’t want people to use there loyalty rewards so quite frankly it’s false advertisement. After leaving i rang a number of other pizza express’ who all informed me that my daughter can order from the kids menu and this woman is rude and lying and to report her to head office. I have since spoke to someone at head office who have confirmed anyone can order off the kids menu and this woman was lying to me when she said under 8s only. They said anyone can order from the kids menu even adults ( elderly, gastric patients, cancer patients lots of people have little appetites aswell as the kids) I don’t know what her problem was but I have reported her to head office. someone like her doesn’t deserve her job and has most likely forced other parents to buy their children adult meals that they not got a chance on finishing when the kids mealWould have been fine thus she is robbing customers and also putting the companies name in dispute when you can’t use your club rewards. I think the woman is just very jealous and bitter to females who are clearly much more attractive then her and was taking her bitterness out on us. Whilst this woman is still working there avoid the place don’t bother going inside.Kid-friendliness: Manager doesn’t want children over the age of 8 eating from the kids menu and will refuse to give you the menu even though head office have confirmed anyone can order the kids menu even adults. The manger is just a nutjob.
Vegetarian options: Best in service!Friendly staff!!
Late night pizza after the theatre. Quick and freshly made.
Great service from
Great
The place is fancy and the service is top tier. Our server Mari Sol was an amazing lady and she really cared for me and my friends. Will definitely come back here next time. ❤️
We had such a lovely meal, and our server, Sol, was an absolute star, very attentive and friendly and made us feel very welcomed. Couldn’t have asked for a better server. Would 100% come here again!
Restaurantji Recommends
If you are looking for some nice pizza, and would like a nice seat while eating it, then get your body to Pizza Express.
Great pizza like the stretched one, easy
Excellent service the minute I walked through the restaurant, I was waitered by a young gentleman called Dejaun who made me feel very welcome at the restaurant, the food was also delicious and I would recommend this branch to all my
My waiter Cat was great and super friendly and attentive. I come here often and have a good experience every time :)
The food and service here was superb. We had quite a lot and one dip was hardly filled at all but our server sorted it really quickly.However there were a bunch of delivery drivers hanging out smoking in the doorway which was massively off-putting and nearly made us go elsewhere.Having said that it's been one of the nicer Pizza Express restaurants that we've been to so would highly recommend it!