The coffee is good, but the atmosphere for study or work is not very good. The food is tasty and cheap. The service is good, the workers are always friendly and help if needed.
Donna
Third Pret this week to day they don't have coconut milk. In fact, no nut based milks at all.Wish I'd cancelled my subscription.
Brock Temple
This place needs an overhaul - very broken down establishment - I’ve been to Prets all over the world and this is the worst example out there - no good especially for how busy it gets. At least they could keep it clean!!
Paula Watkins
Ordered hot chocolate and tea. Realised people who purchased after me were getting their drinks. I ask and told they hadn't come through to machine. Was given drinks and had seen the milk had been sat on side a while. Tried it and said could I have hot one. The rude female server said it was boiling. I drank 3 mouths to prove it was cold. Her response to tell me no need to be rude and loudly tell the server to her right to make my drink as she wouldn't!!!! He made me a fresh drink, proceeded to tell me they had been busy as 1st day Xmas Market etc. Then said as got cream on top the hot choc may be cooler. It was super hot and perfect. I mentioned the other server had been unnecessarily rude and when I took my drinks she shouted, and a happy Christmas to you too!I had no issue or the fact I had to wait longer for drinks, it happens BUT there was no need for the female server to be nasty, rude, argumentative and sarcastic. Really let your team down and if I lived round here I would submit a formal complaint and follow it through until the end.
Ann-Sylvia Nalule
The staff here are always so good. My only complaint is the food! Everything seems to be loaded with SALT! I have given Pret many chances, but even the bread is loaded in salt!
Fèlix Oskar Mikolajski
It's just disgusting. The floor in this shop is absolutely nasty. It desperately needs renovation and an intense cleaning. Everything is sticky, with thick residues of dirt in every corner. Even the front window is fixed with duct tape.
Liara de Costa Preve
Overall, the place looked quite dirty, with stains on walls, doors, and door handles. The toilets were dirty, full stop and need deep cleaning. Underneath the coffee machine counter there was a lot of dirt and the floors looked dirty as well.
Private Private
All pret they brew green tea at boiling water instead of 80 degrees, and the quality of their coffee has dropped by 90%. Not
Juliet Fenty
I order quite regularly from Pret for lunch via Just Eat. Lately I've noticed that the baguette fillings have been very sparse. Like, where on earth are the red onions which should be in my posh cheddar baguette (as advertised) There was one tiny ring. Now I'm not a petty person but at almost £6 for this item I expect a decent amount of filling in it. Rant over. Bye Bye Pret
Poppy
Went today Sat 6th Feb. for Frappe.It got ready immediately. I was surprised. The guy handed me one that was already made while back. The frame layers were separated and was warm. After 1 sip I returned back and questioned it . The answer was shrugging the shoulders . NOT EVEN APOLOGISING NOT EVEN OFFERING A FRESH ONE
I believe that Pret A Manger Café has the potential to provide a better customer experience by addressing the issue of rude staff behavior. It would be beneficial for the management to invest in staff training programs that emphasize the importance of friendly and respectful customer interactions. Encouraging a positive and welcoming environment will surely attract more customers and enhance their overall dining experience."
Victoria Pisarenko
Great place! Lots of space and seats. Huge assortments of different sandwiches and great coffee! Recommend to visit!
Dalek
Delivery - delivered with one item missing. Could not contact them directly, so no refund or apology from them. Delivery company refunded me . This is how you lose cutomers. Love the hot soups and the salads.
Evalnta Skourti
Staff are absolutely lovely, I come here most days and always get a good service specially Esmerilda,she is always friendly and kind✨Good consistency on the quality of the products.
Google user
Great place! Lots of space and seats. Huge assortments of different sandwiches and great coffee! Recommend to visit!
The coffee is good, but the atmosphere for study or work is not very good. The food is tasty and cheap. The service is good, the workers are always friendly and help if needed.
Third Pret this week to day they don't have coconut milk. In fact, no nut based milks at all.Wish I'd cancelled my subscription.
This place needs an overhaul - very broken down establishment - I’ve been to Prets all over the world and this is the worst example out there - no good especially for how busy it gets. At least they could keep it clean!!
Ordered hot chocolate and tea. Realised people who purchased after me were getting their drinks. I ask and told they hadn't come through to machine. Was given drinks and had seen the milk had been sat on side a while. Tried it and said could I have hot one. The rude female server said it was boiling. I drank 3 mouths to prove it was cold. Her response to tell me no need to be rude and loudly tell the server to her right to make my drink as she wouldn't!!!! He made me a fresh drink, proceeded to tell me they had been busy as 1st day Xmas Market etc. Then said as got cream on top the hot choc may be cooler. It was super hot and perfect. I mentioned the other server had been unnecessarily rude and when I took my drinks she shouted, and a happy Christmas to you too!I had no issue or the fact I had to wait longer for drinks, it happens BUT there was no need for the female server to be nasty, rude, argumentative and sarcastic. Really let your team down and if I lived round here I would submit a formal complaint and follow it through until the end.
The staff here are always so good. My only complaint is the food! Everything seems to be loaded with SALT! I have given Pret many chances, but even the bread is loaded in salt!
It's just disgusting. The floor in this shop is absolutely nasty. It desperately needs renovation and an intense cleaning. Everything is sticky, with thick residues of dirt in every corner. Even the front window is fixed with duct tape.
Overall, the place looked quite dirty, with stains on walls, doors, and door handles. The toilets were dirty, full stop and need deep cleaning. Underneath the coffee machine counter there was a lot of dirt and the floors looked dirty as well.
All pret they brew green tea at boiling water instead of 80 degrees, and the quality of their coffee has dropped by 90%. Not
I order quite regularly from Pret for lunch via Just Eat. Lately I've noticed that the baguette fillings have been very sparse. Like, where on earth are the red onions which should be in my posh cheddar baguette (as advertised) There was one tiny ring. Now I'm not a petty person but at almost £6 for this item I expect a decent amount of filling in it. Rant over. Bye Bye Pret
Went today Sat 6th Feb. for Frappe.It got ready immediately. I was surprised. The guy handed me one that was already made while back. The frame layers were separated and was warm. After 1 sip I returned back and questioned it . The answer was shrugging the shoulders . NOT EVEN APOLOGISING NOT EVEN OFFERING A FRESH ONE
Restaurantji Recommends
I believe that Pret A Manger Café has the potential to provide a better customer experience by addressing the issue of rude staff behavior. It would be beneficial for the management to invest in staff training programs that emphasize the importance of friendly and respectful customer interactions. Encouraging a positive and welcoming environment will surely attract more customers and enhance their overall dining experience."
Great place! Lots of space and seats. Huge assortments of different sandwiches and great coffee! Recommend to visit!
Delivery - delivered with one item missing. Could not contact them directly, so no refund or apology from them. Delivery company refunded me . This is how you lose cutomers. Love the hot soups and the salads.
Staff are absolutely lovely, I come here most days and always get a good service specially Esmerilda,she is always friendly and kind✨Good consistency on the quality of the products.
Great place! Lots of space and seats. Huge assortments of different sandwiches and great coffee! Recommend to visit!