There's a sense of unpleasantry in the atmosphere most due to the unfriendlyness of the staff. Fake smile and constant grunt at customers is not appropriate manner to welcome patrons. The store experiences a high volume of schools once school is out and most of them sit in groups and aren't true customers. On my visit, which was in the afternoon, seating was available and the tables and floor were clean enough for new visits. Inside was warm and I was able to relax and have my meal without much disturbance. There was a huge water leak in the restrooms, though it didn't pose any safety risk to customers, it wasn't really pleasing to see. I hope management get it sorted as soon as possible.Vegetarian options: Meat and dairy-free options are available.Kid-friendliness: The entire family can visit.Wheelchair accessibility: The entrance is suitable for a wheelchair.
Garry Methven
I'm never going back in there what a horrible coffee shop , and the stuff that works there are very
Douglas Kinder
I love the staff! I love the coffee and atmosphere.
Matthew Rowell
Toilets out of action which could be a problem for some.
Bill Gough
Front of the queue for 6 minuets while the two people working made orders, at no point were we acknowledge, when we were eventually served it was like talking to a wall
Doris Bediako
Fab little coffee shop with great choice of sweet pies. Lovely staff and environment
Renáta H
I asked for a flat white not hot, warm but more cold. Then they gave me a coffe what they made by mistake for in a take away cup for a lady front of me who wanted to sit in, and she asked a "mug or cup". So immediately when I payed they gave me that coffee and I saw what they were doing, also I burnt my lips with their coffee. Was very unpleasant and they are very unfriendly with people, a good service is not what they give. Also I ve got an ice coffee at the last time, was too much ice inside and the coffee was terrible as their attitude.... very bad experience..
Google user
I asked for a flat white not hot, warm but more cold. Then they gave me a coffe what they made by mistake for in a take away cup for a lady front of me who wanted to sit in, and she asked a \\\"mug or cup\\\". So immediately when I payed they gave me that coffee and I saw what they were doing, also I burnt my lips with their coffee. Was very unpleasant and they are very unfriendly with people, a good service is not what they give. Also I ve got an ice coffee at the last time, was too much ice inside and the coffee was terrible as their attitude.... very bad experience..
B E
Lovely staff, also nice and quiet.
Dilara Aydemir
Bad service. Two young ladies working on a Wednesday. My friend asked for one of them to wipe the chairs outside as it was completely dirty, including the table. She just grinned and didn’t seem polite when she went to the chairs outside and just dapped on the chair with some tissue. My friend was done eating and decided to be kind by just taking his plate to the counter to her. She just said “put it down” and didn’t really seem polite. They just frowned the whole time as they were serving people. Didn’t really seem like a great atmosphere to be around. I go to other costa places in North Finchley or in High Barnet and not once have I ever witnessed such bad service. At the Costa’s I’ve went to so far have always seemed so polite and always had a great atmosphere.
Was nothing in fridges, I was so hungry yet so happy to see a costa so I could grab something. I went in and fridge was as empty as my stomach. I grabbed a coffee and wished my self to find an other place to get some food ASAP.\\nDefinitely not gona go there again
James Goodwin
I started my afternoon today visiting costa East Finchley where I was greeted by the marvellous barista Lucca. His service was tantalising as he asked for my order. Flat white “bosh”. His service was so exceptional he should be the very face of the Costa brand as his ethos in serving customers reflects the brands capacity to emote emotion and love through each cup time and time again. His name should be chanted through the streets while trumpets ring through this sleepy patch of London suburbia. A goblet forged from the depths of the Brazilian rain Forrest is the only adequate way to decorate this omnipotent coffee wizard. Since drinking the flat white I ordered I have developed magical tendencies where I am transported to an old farm house in rural Paris. Much like the critic in ratatouille after he tries remi’s signature dish. Lucca’s is his flat white. His flat whites be bussin tight. I would offer Lucca a Vice President role on the senior leadership team as he seems to understand what hard work is and what it means to fulfil a role to the highest degree. Breathtaking experience at costa today. I shall be returning.
Neil Richards
A new place in Headcorn to me - a bit dingy inside and not welcoming and comfy.\\nThe server MUST AVOID fingers around the rim of cups when serving - poor hygiene
There's a sense of unpleasantry in the atmosphere most due to the unfriendlyness of the staff. Fake smile and constant grunt at customers is not appropriate manner to welcome patrons. The store experiences a high volume of schools once school is out and most of them sit in groups and aren't true customers. On my visit, which was in the afternoon, seating was available and the tables and floor were clean enough for new visits. Inside was warm and I was able to relax and have my meal without much disturbance. There was a huge water leak in the restrooms, though it didn't pose any safety risk to customers, it wasn't really pleasing to see. I hope management get it sorted as soon as possible.Vegetarian options: Meat and dairy-free options are available.Kid-friendliness: The entire family can visit.Wheelchair accessibility: The entrance is suitable for a wheelchair.
I'm never going back in there what a horrible coffee shop , and the stuff that works there are very
I love the staff! I love the coffee and atmosphere.
Toilets out of action which could be a problem for some.
Front of the queue for 6 minuets while the two people working made orders, at no point were we acknowledge, when we were eventually served it was like talking to a wall
Fab little coffee shop with great choice of sweet pies. Lovely staff and environment
I asked for a flat white not hot, warm but more cold. Then they gave me a coffe what they made by mistake for in a take away cup for a lady front of me who wanted to sit in, and she asked a "mug or cup". So immediately when I payed they gave me that coffee and I saw what they were doing, also I burnt my lips with their coffee. Was very unpleasant and they are very unfriendly with people, a good service is not what they give. Also I ve got an ice coffee at the last time, was too much ice inside and the coffee was terrible as their attitude.... very bad experience..
I asked for a flat white not hot, warm but more cold. Then they gave me a coffe what they made by mistake for in a take away cup for a lady front of me who wanted to sit in, and she asked a \\\"mug or cup\\\". So immediately when I payed they gave me that coffee and I saw what they were doing, also I burnt my lips with their coffee. Was very unpleasant and they are very unfriendly with people, a good service is not what they give. Also I ve got an ice coffee at the last time, was too much ice inside and the coffee was terrible as their attitude.... very bad experience..
Lovely staff, also nice and quiet.
Bad service. Two young ladies working on a Wednesday. My friend asked for one of them to wipe the chairs outside as it was completely dirty, including the table. She just grinned and didn’t seem polite when she went to the chairs outside and just dapped on the chair with some tissue. My friend was done eating and decided to be kind by just taking his plate to the counter to her. She just said “put it down” and didn’t really seem polite. They just frowned the whole time as they were serving people. Didn’t really seem like a great atmosphere to be around. I go to other costa places in North Finchley or in High Barnet and not once have I ever witnessed such bad service. At the Costa’s I’ve went to so far have always seemed so polite and always had a great atmosphere.
Restaurantji Recommends
Not too bad. Only one person behind till.
Worst cappuccino I had … horrible experience!!!
Was nothing in fridges, I was so hungry yet so happy to see a costa so I could grab something. I went in and fridge was as empty as my stomach. I grabbed a coffee and wished my self to find an other place to get some food ASAP.\\nDefinitely not gona go there again
I started my afternoon today visiting costa East Finchley where I was greeted by the marvellous barista Lucca. His service was tantalising as he asked for my order. Flat white “bosh”. His service was so exceptional he should be the very face of the Costa brand as his ethos in serving customers reflects the brands capacity to emote emotion and love through each cup time and time again. His name should be chanted through the streets while trumpets ring through this sleepy patch of London suburbia. A goblet forged from the depths of the Brazilian rain Forrest is the only adequate way to decorate this omnipotent coffee wizard. Since drinking the flat white I ordered I have developed magical tendencies where I am transported to an old farm house in rural Paris. Much like the critic in ratatouille after he tries remi’s signature dish. Lucca’s is his flat white. His flat whites be bussin tight. I would offer Lucca a Vice President role on the senior leadership team as he seems to understand what hard work is and what it means to fulfil a role to the highest degree. Breathtaking experience at costa today. I shall be returning.
A new place in Headcorn to me - a bit dingy inside and not welcoming and comfy.\\nThe server MUST AVOID fingers around the rim of cups when serving - poor hygiene