Pret A Manger

Unit 1, Euston Road Euston Tower Podium, London
020 3583 3860

Recent Reviews

Daniel Vu

Why don't you update your opening times? Says open but closed!!!!!

Geoffrey Barron

Some of the staff are extremely rude, who make the customer experience unforgettable in a negative way. The are patronising treat customers like children. I only go here as it's close to my office, if I had another choice I definitely wouldn't go here. Coffee is really hit and miss. I feel sorry for the nice staff who work here and have to put up with their rude colleagues. WOULD NOT RECOMMEND

E Bauer

Don’t expect too much; ok if you only grab what you need/

Phelom P

Had an awful experience here. Since they changed the management the shop is dirty, messy, people there can't obviously do their job. A guy called Bob is very rude to customers and slow and incomprehensible in his assistance. Do not go to this Pret!!!

sunny

So it's 9.30 am... I picked up a baguette and ordered a filter coffee. The young lady politely informed me rhat they had run out of filter coffee. Shocking! Don't they re stock overnight.. Pret!?!? I was offered an Americano instead. OK, that's fine I thought, collected my items and proceeded outside to enjoy my purchase. The moment I brought the coffee cup closed to my lips I picked an awful smell... I describe as smelling rancid. Took of the lid then it really hit me... the smell from the steam coffee was awful.. It would either knock you out or bring you to your senses immediately. I seriously wondered if this was just a bad batch. I offered it to a member of staff to smell.. Her response was it's normal. Wow. Maybe she was right it is normal. Afterall nobody else seemed to be raising a 'stink'. I probably have to see my GP soon and have myself checked out, perhaps even walk in to my GP and offer him a cuppa for his opinion.On a more serious note, I didn't like it at all, I replaced my coffee with a bottle of water, no refund offered. Staff unhelpful other then, yeah go ahead just take a small bottle of water. What is the price difference? I did not enjoy my experience this morning.Have you had a sniff of your Americano from Prets?Ps my posh cheese n pickle baguette was below average for the price I paid.

Di Fic

Current staff is very

Exor Treasure

Originally put 1 star but the current staff is much friendlier

Ian Lim

Don't buy too good to go here, they haven't updated their timings, probably implies poor service quality

Grace Shelby

Do not go to this pret. Unfortunately my office is around here and thats where I go, but almost everyday I feel bad for those lovely girls at the tills. The manager here is so rude to customers and team, daily shouting and clearly she is not able to manage a store. It makes the experience terrible and Pret syste does not work well, as when they call the coffee the cashiers need to turn and pass the coffee while interrumpting serving a customer which is frustrating. The only positive thing here is that the shop is nice and clean and the girls always have a smile ready.

eleni kiosia

Such a lovely place to get coffee and meal from. Quick, friendly and nice staff to serve you with the smile on their faces. I highly recommend it !!

Μαρια Μακρη

The food is great and the stuff were really helpful. ? Definitely I would love to go again!.

Ehab HELMY

Nice place with room to work on my laptop and charge my phone on the way

Andy

Very rude worker.23/8/22. Around 7pm or just before, I walked in the premises as the door was open, the lady said to me "Yes?! " and repeated YES?! And then again Yes?!, after this wonderful interaction I asked where is the toilet as I wanted to buy a coffee on the way out, she said literally " YOU CAN NOT! I said excusme? She repeated "YOU CAN NOT". I said are you closed? she didn't even answer me but her body language already invaded my personal space, she literally nearly escorted me outside. I felt insulted and mistreated, I never encountered such a rude person. I told her if you are closed and don't want people to come in you should shut the door. I told her I was going to report her and here I am leaving a review.I never felt so insulted and mistreated, the "lady" has no manners whatsoever, horrible and rude with 0 communication skills. I beg the manager to check the cameras and take necessary action.She can't be like that to people.Kind RegardsA.D.G

alberto zingales

Good food and beverage. Outstanding Staff

Wlad Ibal

Baba Kaffee! The Coffee is great Management is fast

Load More