I’ve ordered from here many times, all have been very good quality in general and have been enjoying their pizzas for a very long time. Today I somehow got a pizza that was very wet on the button and just soggy and inedible… rang the restaurant before sending an email as a complaint, the manager was rather helpful and remade our pizza for us and sent it again… first it put us off the food but to be fair, you could see they had put extra effort in the remake and was better than what I expected.Just wanted to day thank you very much for actually having a good customer service as well as good food. You’re deffo in my good books
Gail Merritt
The food was delicious and the staff were friendly and helpful.
James Chadwick
Had the chicken, bacon and spinach pizza.
N Khabra
Greenford pizza hut not ready order on time make falls story lie to customer I ordered 2 time pizza staff not ready
Youssef Hasnaoui
Pizza wasn't cooked properly ?
David Brown
I Love this Pizza Hut. There are some shady outlets out there, but not this one. Hats off to you Pizza Hut, brilliant service. We've Been using the Greenford Branch for some time now. Love it.
Maya Bey
Ordered on Uber eats and added special instructions that were completely ignored. When I called the shop to explain, the worker Sadd, was very unhelpful and also very challenging to say the least. The employees excuse as to why my order requirements were not met, was that I “added a delivery note and not an order note”. But I’ve ordered this way multiple times with no problem. He was disrespectful and fast to pass the blame/ issue onto Uber. Uber claims they “aim to partner with merchants who exhibit professionalism, in order for customers to have a great experience when ordering through the Uber Eats app”. Meaning it’s down to pure unprofessionalism and laziness from workers at this Pizza Hut branch. No refund was given to me through Uber, just an apology and the Pizza Hut employee denied their need to handle the matter. Already at 3.3 star rating, should be lower.Dietary restrictions: Not advised for anyone with dietary restrictions as they will probably not be met and no refund will be given too you.
singh matta
a year agoWouldn’t even give one star if it meant I could still proceed to leaving a review. The staff at the branch are a joke, with absolutely zero idea of what the term customer services means, no sorry no apology ? only Dnt Come Back AgainThat's all all what the said ? well done pizza hut Greenford Broadway London UB6
Sharan Kalsi
If you want pizza for lunch - you will go hungry. If you're lucky it might arrive by dinner. Not the first time they've delivered late. The hut is less than 10 minutes from our place but took over an hour to arrive ( we didnt even order during their peak times) . Told 10 minutes a few times, I think they started to make the pizza the first time I called, after the time they should have delivered. Will not be ordering from them again.
Eni Moldovan
Tasty pizza well made by the staff,arrived hot thanks to the uber driver only problem no Garlic sauce which after you pay around £16.99 would be good to be include!Company saves pennies by not giving out 1 sauce for pizza, client should save pounds and not order at all!
Worst Pizza Hut Franchise EVER - placed an order and they NEVER delivered but took my payment - thieves!!!!!
AyshaM786
Ordered some pizzas last night and ive just projectile vomited it all this morning. Will never again order from here again. I feel so unwell. 0 stars.
Georgios Stamatiadis Stamatiou
This is one of the worst pizzas I have ever tried in london, I believe they don't now haw pizzais mad to taste . A friend was working there aswell ,and from what he told me they never payed his wages not a very clean place to eat from .
Lauriane Riviere
Very Good customer serviceVery good pizza ?Before was not good at allNow I can oder everyday!
patel uttam
It was sit pizza I ever ate before..Collection is not ready on confirmed time…add a wrong topping..as I’m vegetarian and they add non veg topping…never recommend anyone even they give a free pizza..
I’ve ordered from here many times, all have been very good quality in general and have been enjoying their pizzas for a very long time. Today I somehow got a pizza that was very wet on the button and just soggy and inedible… rang the restaurant before sending an email as a complaint, the manager was rather helpful and remade our pizza for us and sent it again… first it put us off the food but to be fair, you could see they had put extra effort in the remake and was better than what I expected.Just wanted to day thank you very much for actually having a good customer service as well as good food. You’re deffo in my good books
The food was delicious and the staff were friendly and helpful.
Had the chicken, bacon and spinach pizza.
Greenford pizza hut not ready order on time make falls story lie to customer I ordered 2 time pizza staff not ready
Pizza wasn't cooked properly ?
I Love this Pizza Hut. There are some shady outlets out there, but not this one. Hats off to you Pizza Hut, brilliant service. We've Been using the Greenford Branch for some time now. Love it.
Ordered on Uber eats and added special instructions that were completely ignored. When I called the shop to explain, the worker Sadd, was very unhelpful and also very challenging to say the least. The employees excuse as to why my order requirements were not met, was that I “added a delivery note and not an order note”. But I’ve ordered this way multiple times with no problem. He was disrespectful and fast to pass the blame/ issue onto Uber. Uber claims they “aim to partner with merchants who exhibit professionalism, in order for customers to have a great experience when ordering through the Uber Eats app”. Meaning it’s down to pure unprofessionalism and laziness from workers at this Pizza Hut branch. No refund was given to me through Uber, just an apology and the Pizza Hut employee denied their need to handle the matter. Already at 3.3 star rating, should be lower.Dietary restrictions: Not advised for anyone with dietary restrictions as they will probably not be met and no refund will be given too you.
a year agoWouldn’t even give one star if it meant I could still proceed to leaving a review. The staff at the branch are a joke, with absolutely zero idea of what the term customer services means, no sorry no apology ? only Dnt Come Back AgainThat's all all what the said ? well done pizza hut Greenford Broadway London UB6
If you want pizza for lunch - you will go hungry. If you're lucky it might arrive by dinner. Not the first time they've delivered late. The hut is less than 10 minutes from our place but took over an hour to arrive ( we didnt even order during their peak times) . Told 10 minutes a few times, I think they started to make the pizza the first time I called, after the time they should have delivered. Will not be ordering from them again.
Tasty pizza well made by the staff,arrived hot thanks to the uber driver only problem no Garlic sauce which after you pay around £16.99 would be good to be include!Company saves pennies by not giving out 1 sauce for pizza, client should save pounds and not order at all!
Restaurantji Recommends
Worst Pizza Hut Franchise EVER - placed an order and they NEVER delivered but took my payment - thieves!!!!!
Ordered some pizzas last night and ive just projectile vomited it all this morning. Will never again order from here again. I feel so unwell. 0 stars.
This is one of the worst pizzas I have ever tried in london, I believe they don't now haw pizzais mad to taste . A friend was working there aswell ,and from what he told me they never payed his wages not a very clean place to eat from .
Very Good customer serviceVery good pizza ?Before was not good at allNow I can oder everyday!
It was sit pizza I ever ate before..Collection is not ready on confirmed time…add a wrong topping..as I’m vegetarian and they add non veg topping…never recommend anyone even they give a free pizza..