Excellent efficient service, yummy food and nice warm restaurant! Thank you Sushma and the team.
Expert Reviewer
I had the pleasure of visiting the South Harrow Nando's yesterday due to my local branch experiencing a temporary closure. Despite the unexpected change in plans, I couldn't have been more impressed with the exceptional service provided, particularly by Manager, Jennelle.From the moment I walked in, it was evident that the staff were under pressure, yet they managed to maintain a positive and welcoming atmosphere. Jennelle, in particular, stood out for her remarkable professionalism and grace under pressure. Despite dealing with the challenges of managing two stores simultaneously, she handled every situation with a smile and an unwavering commitment to customer satisfaction.Jennelle's leadership was truly exemplary. She not only ensured that every customer was attended to promptly but also went above and beyond to ensure that everyone's dining experience was enjoyable. Her ability to remain calm and composed in the face of adversity is a testament to her dedication and management skills.I was thoroughly impressed by the entire team at South Harrow Nando's. Despite the stress and pressure of a busy Friday evening, they worked together seamlessly to deliver outstanding service. It's clear that they take great pride in their work, and their passion for excellence shines through in every interaction.I would like to extend my heartfelt thanks to Manager Jennelle and the entire staff at South Harrow Nando's for their exceptional service. Their hard work and dedication did not go unnoticed, and I will certainly be returning in the future.
Rajwant Nebar
Impeccable service from Jennelle after Nandos South Ruislip, Victoria street, were closed for the day!Dear Nando’s,We were served by the most gracious manager we’ve ever come across, Jennelle, who had to run a busy Friday night restaurant in South Harroe including deliveries with such fine hospitality skills. She lead her staff with a smile on her face and a stride in her step.She single handily managed two busy restaurant orders and I think she deserves a raise and recognition.Jennelle made our evening rememberable by providing excellent service and making sure that all her customers were satisfied and not waiting too long for their orders whilst delivering the usual ‘excellent’ Nandos service.It’s dedicated employees like Jennelle that keep you in business and grow your loyal customers.I don’t usually write reviews but she deserves one and more!
teresa sharp
We ordered a delivery! Food arrived stone cold. We live 3 min drive away. The food was obviously cooked and sat on the side before someone remembered to give it to the driver! Terrible
S Haran
We visited on 10th of March 2024 (mother's day).A big guy, I believe he must be the manager, behaved very badly when I questioned why my food is getting late. I never saw such a staff in my life. He was so rude and stared at me. I'm pretty sure he would had beaten me if I said another word. We waited more than 45mins to get our food. We were initially told it will take about 15mins. Also my children were so hungry. Nandos was not busy when we walked in.
Danish Bukhari
I've been here many times over the years. Food is amazing and service is second to none.
Margaret Walton
Good service and good food. Enjoyed the nice atmosphere we went on a Saturday at lunchtime ?
Waseem
Loved this place, the manager is a legend, always helpful, courteous and full of love! Thanks the food suggestions, especially that new churrascco burger with extra pineapple! ??
Paris Kondal
We came to South Harrow Nando’s and were blown away by the outstanding service provided by Nick who was the general manager on shift. I have never seen someone so positive and passionate about the service they are providing! Nick built rapport with every table and would help take sauce bottles away, refill drinks, ask if they would like dessert etc which made a huge difference to the quality of experience. He even went out of his way to make sure we still had hot food to eat when my partner ran out to move the car and then came over and recommended a special sauce that just brought our dinner to the next level. Above all it’s rare to meet someone in this industry who genuinely cares and I was so impressed to see how he lead by example, I can see why he has achieved the role he has!
Gisha R
Iuli exemplified exceptional hospitality, creating a warm and inviting atmosphere from the moment we stepped in. Their attentiveness and friendly demeanor enhanced our dining experience, making us feel truly valued.
Great customer service from Janelle, she was very kind, made me and my partner feel very welcome and created a great atmosphere, definitely would
Maciej Lagiewka
Janelle was lovely and really kind. Makes us want to visit again. Nando’s give her a pay rise because people like this make your restaurants great.
Mary Cullen
Nick, you are a fantastic manager: full of fun, sitting down with us (2 of us disabled) and advising us. Nothing was too much trouble and the rest of your staff followed your lead. A future Chief Executive but not for the time being Pllllleeeezzee!Also, where is the review section on your website.....
k j
As soon as we entered Nando's, the staff were extremely welcoming and seated us quickly. They explained where the toilets etc were and ensured we felt comfortable. Would highly recommend. Great value, great food, great staff.
Nicole Maizia
Nick is doing a fabulous job keeping the store in shape.We often visit , today we even enjoyed our Free full whole chicken based on the rewards that Nando’s offer .We’ve had a sample of something new as well , it was refreshing to see they are looking for feedback on new dishes .The food arrived quick , it was hot it was fresh it was exactly what we ordered and we even had some frozen yogurt !What’s not to like !Get in for lunch or dinner when you are next around !Kid-friendliness: There was a family dining next to us and it was the little one’s birthday, they brought cake and we all sang along , I found it very very nice
Excellent efficient service, yummy food and nice warm restaurant! Thank you Sushma and the team.
I had the pleasure of visiting the South Harrow Nando's yesterday due to my local branch experiencing a temporary closure. Despite the unexpected change in plans, I couldn't have been more impressed with the exceptional service provided, particularly by Manager, Jennelle.From the moment I walked in, it was evident that the staff were under pressure, yet they managed to maintain a positive and welcoming atmosphere. Jennelle, in particular, stood out for her remarkable professionalism and grace under pressure. Despite dealing with the challenges of managing two stores simultaneously, she handled every situation with a smile and an unwavering commitment to customer satisfaction.Jennelle's leadership was truly exemplary. She not only ensured that every customer was attended to promptly but also went above and beyond to ensure that everyone's dining experience was enjoyable. Her ability to remain calm and composed in the face of adversity is a testament to her dedication and management skills.I was thoroughly impressed by the entire team at South Harrow Nando's. Despite the stress and pressure of a busy Friday evening, they worked together seamlessly to deliver outstanding service. It's clear that they take great pride in their work, and their passion for excellence shines through in every interaction.I would like to extend my heartfelt thanks to Manager Jennelle and the entire staff at South Harrow Nando's for their exceptional service. Their hard work and dedication did not go unnoticed, and I will certainly be returning in the future.
Impeccable service from Jennelle after Nandos South Ruislip, Victoria street, were closed for the day!Dear Nando’s,We were served by the most gracious manager we’ve ever come across, Jennelle, who had to run a busy Friday night restaurant in South Harroe including deliveries with such fine hospitality skills. She lead her staff with a smile on her face and a stride in her step.She single handily managed two busy restaurant orders and I think she deserves a raise and recognition.Jennelle made our evening rememberable by providing excellent service and making sure that all her customers were satisfied and not waiting too long for their orders whilst delivering the usual ‘excellent’ Nandos service.It’s dedicated employees like Jennelle that keep you in business and grow your loyal customers.I don’t usually write reviews but she deserves one and more!
We ordered a delivery! Food arrived stone cold. We live 3 min drive away. The food was obviously cooked and sat on the side before someone remembered to give it to the driver! Terrible
We visited on 10th of March 2024 (mother's day).A big guy, I believe he must be the manager, behaved very badly when I questioned why my food is getting late. I never saw such a staff in my life. He was so rude and stared at me. I'm pretty sure he would had beaten me if I said another word. We waited more than 45mins to get our food. We were initially told it will take about 15mins. Also my children were so hungry. Nandos was not busy when we walked in.
I've been here many times over the years. Food is amazing and service is second to none.
Good service and good food. Enjoyed the nice atmosphere we went on a Saturday at lunchtime ?
Loved this place, the manager is a legend, always helpful, courteous and full of love! Thanks the food suggestions, especially that new churrascco burger with extra pineapple! ??
We came to South Harrow Nando’s and were blown away by the outstanding service provided by Nick who was the general manager on shift. I have never seen someone so positive and passionate about the service they are providing! Nick built rapport with every table and would help take sauce bottles away, refill drinks, ask if they would like dessert etc which made a huge difference to the quality of experience. He even went out of his way to make sure we still had hot food to eat when my partner ran out to move the car and then came over and recommended a special sauce that just brought our dinner to the next level. Above all it’s rare to meet someone in this industry who genuinely cares and I was so impressed to see how he lead by example, I can see why he has achieved the role he has!
Iuli exemplified exceptional hospitality, creating a warm and inviting atmosphere from the moment we stepped in. Their attentiveness and friendly demeanor enhanced our dining experience, making us feel truly valued.
Restaurantji Recommends
Great customer service from Janelle, she was very kind, made me and my partner feel very welcome and created a great atmosphere, definitely would
Janelle was lovely and really kind. Makes us want to visit again. Nando’s give her a pay rise because people like this make your restaurants great.
Nick, you are a fantastic manager: full of fun, sitting down with us (2 of us disabled) and advising us. Nothing was too much trouble and the rest of your staff followed your lead. A future Chief Executive but not for the time being Pllllleeeezzee!Also, where is the review section on your website.....
As soon as we entered Nando's, the staff were extremely welcoming and seated us quickly. They explained where the toilets etc were and ensured we felt comfortable. Would highly recommend. Great value, great food, great staff.
Nick is doing a fabulous job keeping the store in shape.We often visit , today we even enjoyed our Free full whole chicken based on the rewards that Nando’s offer .We’ve had a sample of something new as well , it was refreshing to see they are looking for feedback on new dishes .The food arrived quick , it was hot it was fresh it was exactly what we ordered and we even had some frozen yogurt !What’s not to like !Get in for lunch or dinner when you are next around !Kid-friendliness: There was a family dining next to us and it was the little one’s birthday, they brought cake and we all sang along , I found it very very nice