The Grapes Beefeater

362 Uxbridge Rd, Hayes
020 8573 7479

Recent Reviews

Andrew H

We went to celebrate the birthday of a friend. Very well looked after by the staff, especially Louise, who made our visit a delight.

Andrew Dickinson

Popped in here with some family members. Nice cosy atmosphere. Lots of parking.Football was on two screens. Bar staff attentive. Would visit again when over that way.

Erandika Mohanathasan

Went there for breakfast! Hot food was good! Not the best but good, nothing to complain about! Croissants and pancakes were a bit dry! Service: lady was very sweet and attentive but when we went there the front door was closed and we have to use the back entrance for breakfast apparently.

Dion Travi

Great had Christmas Dinner there , staff were lovely friendly well doneParking: It OKWheelchair accessibility: N/A

Chris Davern

Food wasn't great - burger burnt and chips noticeably something that you could probably pick up yourself from sainsburys across the road. A bit disappointing

LSF HD

All fab x cocktails were lovely and 2 for £10!Vegetarian options: Would like more salad options or a pasta dish for a veggie

annakY4437NI

De food was amazing and the service of Jade is great. Would totaly recommend to come her and eat the ribeye steak !!

Shaan Khokhar

Most staff members at the restaurant were notably friendly and pleasant, which greatly enhanced our experience. However, there was an issue with steak orders: my parents received overcooked steaks twice, despite requesting medium. It was only on the third attempt that their steaks were prepared correctly. In contrast, my younger brother's medium-rare fillet was satisfactory from the start.The menu offers good value, particularly the steak chips and the chargrilled half chicken with mango and habanero sauce, which I recommend, if you're here.The restaurant's response to the overcooked steaks was commendable. They rectified the situation by not charging for the steaks and even offered a complimentary dessert for my younger brother. Additionally, they accommodated special dietary needs, including sourcing yogurt for my other brother who has Down syndrome and managing allergies within our group.Despite these positives, the service was slow, particularly noticeable as the restaurant wasn't busy. Delays in bringing water to the table and serving meals (excluding my parents' steaks) were significant.In summary, the experience was decent. While the staff's attitude and problem-solving were impressive, there's room for improvement in consistency of food preparation and service efficiency.Dietary restrictions: We have gluten and nut allergy suffers in our group, they had a full allergy matrix.

Corinne Gleed

Christmas 2023, my family and I went here yesterday and left so disappointed with our Xmas meal, all our veg was cold on our mains, some plates had missing veg like stuffing and peas, the starters were severed with one tiniest piece of bread, the gravy was just oil. We left knowing we won't be back.

851allyf

Fabulous unplanned visit. Had such a lovely meal. the staff Alan and Jade were fantastic. They offered excellent service, fully helpful as I'm vegetarian and very fussy I had a family of 5 and they were patient yet efficient. great food and fab service. I would also like to give a huge thank you and mention to the guy on the bar. He was just the most nicest person, I have drank many cocktails, however, his Christmas cocktails were the nicest I have had. He made me the Rudolf Rumbalada x 2 and the Mistletoe Martini x 2 and the one which was passion fruit martini. Better than I had in the Caribbean !! Thanks for a fab evening. So enjoyable.

R9075LEstephenb

They provided excellent food and service with only 2 servers who were absolutely lovely! It was an amazing experience- thank you

Julie Safta

Had a lovely evening at The Grapes Beefeater Uxbridge Road on 7 December 2023 with friends I hadn't seen for months. We were there for hours but not rushed by staff (Mags, Jade & Alan) who were all polite, helpful & friendly. We each ordered different things from the Set Menu which was not only great value for money and thoroughly enjoyable, but the portion sizes were good and nicely presented - so compliments to the chef! All in all it was a wonderful experience and will definitely return again soon. Julie, Northolt

kuljeet singh

Nice central location with easy access to public transport, in case if needed.The atmosphere was nice.Service was ok as they seemed short of staff. You had to wait for long time and staff were struggling to cater.

raymond f

Excellent service by Alan he looked after our every need with out being over our shoulder food was lovely and severed hot and starter was fresh with a amazing taste All in all a great experience and it's not the first time been there And service and experience always the same just a lovely place to go for a dining time

Julie S

Had a lovely evening at The Grapes Beefeater Uxbridge Road on 7 December 2023 with friends I hadn't seen for months. We were there for hours but not rushed by staff (Mags, Jade & Alan) who were all polite, helpful & friendly. We each ordered different things from the Set Menu which was not only great value for money and thoroughly enjoyable, but the portion sizes were good and nicely presented - so compliments to the chef! All in all it was a wonderful experience and will definitely return again soon. Julie, Northolt

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