The station is ok but BADLY let down by the EV charging. First of all one is always broken, even though the Shell app shows two. So when it seems like one is free, its the broken one. Second of all, if its not free and I need to wait, I get an automatic PCN since I wait more than 15 minutes. I have mentioned to the staff, but on one occasion I don't know what happened but still go the ticket. Despite appealing, and even attending the station to get help with the appeal, the ticket price still went up to £170. Even after the hassle of charging and the expensive price per unit. I will NEVER be going to use this charger again if I can avoid it. They purposely don't make this clear so they can trap you. They will extract money from you in penalties and charging AND it never hits the rated speed. The staff say it is out of their hands but I feel if anyone cared how unfair it is they could create change - its not as if the penalty fee doesn't make its way back to Shell and it is completely unrelated. Shameful. 1 star simply because of the unfair charging and PCNs.
Syed Murtaza
Very bad customer service guy threw receipt on me I request him to gave me on my hand he refused it
Nadeem Rasheed
very nice professional and friendly staff, really helpful especially Mr Sajid,
Kelsey Hoare
Guru was so good to me, he told me about the wine he thought I’d like and it was amazing. Five stars.
Aarti P
Awful service from Kumar. Needs to learn manners and people skills
Muhammad anwar HUSSAIN
Good customer service. Very clear toilet ?. Free parking!
Joe Smith
I had seen the petrol station had good prices when driving past so decided to try it on the way back.When I was near it I saw a sign 15 minutes maximum stay, camera controlled.I do not like getting a fine if I take more than 15 minutes and having a rush.Very unwelcoming. I left and went elsewhere.
M A HUSSAIN (SHUHEL)
Good customer service. Very clear toilet ?. Free parking!
Constantin Irimia
Nice guy at the counter today ?
Laahang Limbu
I had issue with the Parking. I contacted shell customer shell , Veronica who was there who went above and beyond collaborating with the staff from that shell Holloway branch raja “ and “wasim “ to solve the issue.shell customer service and branch employee . 5 stars
I cannot believe this guy how rude he is night time ???? he shouting to everyone
Michela Jalloh
I ordered an item off Uber eats and was given a completely different item even though I was offered a refund due to the fact it wasn’t in stock however I still received this item that i couldn’t even consume and also I haven’t been refunded this was very frustrating and disappointing ,on top of that I called in the shop and the employee didn’t act professional and wasn’t listening to what I had to say even though they made the mistake he continued to argue and went on to end the call after that I called back but it seems he was ignoring it purposely
david mellon
Disgusting and dangerous with electrical stuff hanging from the ceiling!!Dirty to a next level. Avoid! You cannot safely use this place!!!!
muhammad umer zeeshan
Very bad experience this guy knows machine not working but kept trying to take payment on the machine rude
Mark Wyman
I am a seriously disabled (spinal bifida) geriatric (70) wheelchair bound customer. I have a specialised Motability Wheelchair accessible vehicle but when I went to buy fuel here I was 10 minutes longer than allowed for an able bodied person as I have to deploy a ramp before I can leave the vehicle. I was fined £100 which has now grown to £250 because I challenged this. Now I have debt collectors threatening me too. What happened to the law that said retailers had to make arrangements that do not disadvantage disabled persons? I came to shell to buy fuel NOT to get scammed for doing so. AVOID SHELL IF YOU ARE DISABLED THEY DONT CARE ABOUT YOU ONLY MONEY
The station is ok but BADLY let down by the EV charging. First of all one is always broken, even though the Shell app shows two. So when it seems like one is free, its the broken one. Second of all, if its not free and I need to wait, I get an automatic PCN since I wait more than 15 minutes. I have mentioned to the staff, but on one occasion I don't know what happened but still go the ticket. Despite appealing, and even attending the station to get help with the appeal, the ticket price still went up to £170. Even after the hassle of charging and the expensive price per unit. I will NEVER be going to use this charger again if I can avoid it. They purposely don't make this clear so they can trap you. They will extract money from you in penalties and charging AND it never hits the rated speed. The staff say it is out of their hands but I feel if anyone cared how unfair it is they could create change - its not as if the penalty fee doesn't make its way back to Shell and it is completely unrelated. Shameful. 1 star simply because of the unfair charging and PCNs.
Very bad customer service guy threw receipt on me I request him to gave me on my hand he refused it
very nice professional and friendly staff, really helpful especially Mr Sajid,
Guru was so good to me, he told me about the wine he thought I’d like and it was amazing. Five stars.
Awful service from Kumar. Needs to learn manners and people skills
Good customer service. Very clear toilet ?. Free parking!
I had seen the petrol station had good prices when driving past so decided to try it on the way back.When I was near it I saw a sign 15 minutes maximum stay, camera controlled.I do not like getting a fine if I take more than 15 minutes and having a rush.Very unwelcoming. I left and went elsewhere.
Good customer service. Very clear toilet ?. Free parking!
Nice guy at the counter today ?
I had issue with the Parking. I contacted shell customer shell , Veronica who was there who went above and beyond collaborating with the staff from that shell Holloway branch raja “ and “wasim “ to solve the issue.shell customer service and branch employee . 5 stars
Restaurantji Recommends
I cannot believe this guy how rude he is night time ???? he shouting to everyone
I ordered an item off Uber eats and was given a completely different item even though I was offered a refund due to the fact it wasn’t in stock however I still received this item that i couldn’t even consume and also I haven’t been refunded this was very frustrating and disappointing ,on top of that I called in the shop and the employee didn’t act professional and wasn’t listening to what I had to say even though they made the mistake he continued to argue and went on to end the call after that I called back but it seems he was ignoring it purposely
Disgusting and dangerous with electrical stuff hanging from the ceiling!!Dirty to a next level. Avoid! You cannot safely use this place!!!!
Very bad experience this guy knows machine not working but kept trying to take payment on the machine rude
I am a seriously disabled (spinal bifida) geriatric (70) wheelchair bound customer. I have a specialised Motability Wheelchair accessible vehicle but when I went to buy fuel here I was 10 minutes longer than allowed for an able bodied person as I have to deploy a ramp before I can leave the vehicle. I was fined £100 which has now grown to £250 because I challenged this. Now I have debt collectors threatening me too. What happened to the law that said retailers had to make arrangements that do not disadvantage disabled persons? I came to shell to buy fuel NOT to get scammed for doing so. AVOID SHELL IF YOU ARE DISABLED THEY DONT CARE ABOUT YOU ONLY MONEY