I have a mobility handicap and the manager / waiter lady didn’t let me go and use the toilet !!! Never recommend rude people .. towards people with disabilities .. very disappointing they only care about themselves and money !!
Anne-Marie
Service was excellent, we had a light dinner for two people on Friday and had an excellent time! Customer service was impeccable and we were made to feel very welcome as well as having delicious drinks and food. Will certainly be back!
Joanne Clark
This place has quickly become a favourite with my 14 year old. Food and service 5⭐️ I'm always very impressed with their food. Beautiful location too.
Paolo Scalera
If you are a fan of Thai food this is your place !!
Ambily Mary Thomas
Loved everything we ordered from the brunch menu. Service was amazing as well. Thanks a lot Jasneet!
Ruth Branton
I went here today with a friend to celebrate her birthday. The staff were wonderful. Unfortunately I have allergies to most spices, and I was fully expecting not to be able to eat anything, but they went above and beyond to find me something. I had pad thai with shrimp and my friend had crispy duck. Both of us really enjoyed the food and the servers really are an asset to this restaurant, as are the chefs, who made sure I could eat safely. I highly appreciated this and would recommend it to everyone. Thank you to the staff
Jorge Montanez
Staff are really kind and accommodating and the service is really caring and considerate. Thank you for making it such an easy
Uncle Jam
Nice food, friendly staff. Restaurant was very cold - investment needed in decent heating - its really not nice to eat with freezing cold legs because the only heating comes from the ceiling.
manjeet khurana
Specially come from far and it’s showing it’s closed at 10 but the manager said it’s closed we reached at 9 . They have to mentioned before for customers for disappointment.
Monica Rafiq
Everything was a brilliant for my mums 85th surprise get together. We had a lovely time at this place. Ask for KIZIA, she was a joy to be served by. Very attentive, amazing waitressing with a friendly smile.
We tried this restaurant as a take away via Deliveroo. The food arrived piping hot. The Sriracha Ho Fun Noodles had perfectly cooked brocoli and mushrooms. All delicious. Pad Thai Jay was very tasty and not too spicy. The flavours were authentic. Thoroughly recommend.
Anonymous
The food was amazing, but Kristian the chef was the best, he helped me with very specific questions about food in the restaurant, unfortunately I would have preferred to ask the manager but the staff told me they didn't have time and they sent me the incredibly helpful Mr. Kristian. It shouldn't look like this, that's why only 4
Laura C
We had a terrible experience with a member of staff.We visit 28th December about 1pm. 4 adults and 3 children.Extremely slow service.We had to keep asking for my nieces snack and the waitress kept arguing, literally arguing, saying it is not a starter and it comes out with their main (which no one told us when we ordered, so everyone had their snack/starter whilst she was still waiting, a young 9 year old, hungry). This waitress was very very rude in front of my two nieces and nephew, still arguing with me and pointing at me. She did not care that other customers could hear and see her. She had the cheek to say to me, a paying customer, "you're wrong actually" and smirked.Absolutely awful customer service and behaviour. My niece told me when we left on the way home, that, the waitress stuck her tongue out at her.
kn0wsab0utf00d
From the moment we got to the venue, the waitress seemed uptight about us having a pram. She told us, didn’t ask us politely but TOLD us to put the pram elsewhere in the restaurant and not at our table side. We chose to keep the pram next to our table with ample space for them to move around during a somewhat busy shift because we had a four year old with us that would run around if we didn’t keep the pram where it was to isolate him to one area. When we called the same waitress to take our order, she clearly was unimpressed that we kept the pram there even after explaining why and stood there awkwardly as if waiting for us to change our minds. After receiving the prawn crackers from lunch menu for two children, we still hadn’t received a very simple edamame starter for the other child who waited probably nearly 20+ mins more after the prawn crackers. After asking 2 different waitresses who seemed to take the information and ignore it, I chose to ask the waitress who took our order instead. Upon asking where the edamame were she jumped to the defence immediately and said abruptly ‘it will come with the main course’ to which I replied ‘both the other starters have arrived (the prawn crackers) but my niece is still waiting’ she then argued back ‘it’s not a starter it’s a snack and it will come with the main course’ I then replied ‘you never told us it would come with the main course’ and how does that make sense when the prawn crackers had already arrived? The waitress remarkably still stood there and continued to want an argument whilst we had 3 children under 9 on our table starting to get upset. Before I lost my temper and wasted anymore energy on this pathetic excuse of a woman, I turned away and ignored her. When the bill arrived, I called the manager over and explained exactly why I wouldn’t be paying the service charge and when I pointed out the member of staff who caused the issue, she looked over and smirked at me. The manager did apologise and gave us discount offers for our next visit at any of their branches but this won’t be happening. The waitress was a disgrace and should be ashamed of herself and her ugly attitude. The manager did say she would be speaking to her about her attitude in her next performance review though. Haha. Sorry not sorry
Laurapa888
We had a terrible experience with a member of staff. We visited 28th December 2023. 4 adults and 3 children. Very very slow service. We had to keep asking for my nieces snack and the waitress kept arguing, literally arguing, saying it is not a starter and it comes out with their main (which no one told us when we ordered, so everyone had their snack/starter whilst she was still waiting, a young 9 year old, hungry). This waitress was very very rude in front of my two nieces and nephew, still arguing with me and pointing at me. She did not care that other customers could hear and see her. She had the cheek to say to me, a paying customer, "you're wrong actually" and smirked. Absolutely awful customer service and behaviour. My niece told me when we left on the way home, that, the waitress stuck her tongue out at her.
I have a mobility handicap and the manager / waiter lady didn’t let me go and use the toilet !!! Never recommend rude people .. towards people with disabilities .. very disappointing they only care about themselves and money !!
Service was excellent, we had a light dinner for two people on Friday and had an excellent time! Customer service was impeccable and we were made to feel very welcome as well as having delicious drinks and food. Will certainly be back!
This place has quickly become a favourite with my 14 year old. Food and service 5⭐️ I'm always very impressed with their food. Beautiful location too.
If you are a fan of Thai food this is your place !!
Loved everything we ordered from the brunch menu. Service was amazing as well. Thanks a lot Jasneet!
I went here today with a friend to celebrate her birthday. The staff were wonderful. Unfortunately I have allergies to most spices, and I was fully expecting not to be able to eat anything, but they went above and beyond to find me something. I had pad thai with shrimp and my friend had crispy duck. Both of us really enjoyed the food and the servers really are an asset to this restaurant, as are the chefs, who made sure I could eat safely. I highly appreciated this and would recommend it to everyone. Thank you to the staff
Staff are really kind and accommodating and the service is really caring and considerate. Thank you for making it such an easy
Nice food, friendly staff. Restaurant was very cold - investment needed in decent heating - its really not nice to eat with freezing cold legs because the only heating comes from the ceiling.
Specially come from far and it’s showing it’s closed at 10 but the manager said it’s closed we reached at 9 . They have to mentioned before for customers for disappointment.
Everything was a brilliant for my mums 85th surprise get together. We had a lovely time at this place. Ask for KIZIA, she was a joy to be served by. Very attentive, amazing waitressing with a friendly smile.
Restaurantji Recommends
We tried this restaurant as a take away via Deliveroo. The food arrived piping hot. The Sriracha Ho Fun Noodles had perfectly cooked brocoli and mushrooms. All delicious. Pad Thai Jay was very tasty and not too spicy. The flavours were authentic. Thoroughly recommend.
The food was amazing, but Kristian the chef was the best, he helped me with very specific questions about food in the restaurant, unfortunately I would have preferred to ask the manager but the staff told me they didn't have time and they sent me the incredibly helpful Mr. Kristian. It shouldn't look like this, that's why only 4
We had a terrible experience with a member of staff.We visit 28th December about 1pm. 4 adults and 3 children.Extremely slow service.We had to keep asking for my nieces snack and the waitress kept arguing, literally arguing, saying it is not a starter and it comes out with their main (which no one told us when we ordered, so everyone had their snack/starter whilst she was still waiting, a young 9 year old, hungry). This waitress was very very rude in front of my two nieces and nephew, still arguing with me and pointing at me. She did not care that other customers could hear and see her. She had the cheek to say to me, a paying customer, "you're wrong actually" and smirked.Absolutely awful customer service and behaviour. My niece told me when we left on the way home, that, the waitress stuck her tongue out at her.
From the moment we got to the venue, the waitress seemed uptight about us having a pram. She told us, didn’t ask us politely but TOLD us to put the pram elsewhere in the restaurant and not at our table side. We chose to keep the pram next to our table with ample space for them to move around during a somewhat busy shift because we had a four year old with us that would run around if we didn’t keep the pram where it was to isolate him to one area. When we called the same waitress to take our order, she clearly was unimpressed that we kept the pram there even after explaining why and stood there awkwardly as if waiting for us to change our minds. After receiving the prawn crackers from lunch menu for two children, we still hadn’t received a very simple edamame starter for the other child who waited probably nearly 20+ mins more after the prawn crackers. After asking 2 different waitresses who seemed to take the information and ignore it, I chose to ask the waitress who took our order instead. Upon asking where the edamame were she jumped to the defence immediately and said abruptly ‘it will come with the main course’ to which I replied ‘both the other starters have arrived (the prawn crackers) but my niece is still waiting’ she then argued back ‘it’s not a starter it’s a snack and it will come with the main course’ I then replied ‘you never told us it would come with the main course’ and how does that make sense when the prawn crackers had already arrived? The waitress remarkably still stood there and continued to want an argument whilst we had 3 children under 9 on our table starting to get upset. Before I lost my temper and wasted anymore energy on this pathetic excuse of a woman, I turned away and ignored her. When the bill arrived, I called the manager over and explained exactly why I wouldn’t be paying the service charge and when I pointed out the member of staff who caused the issue, she looked over and smirked at me. The manager did apologise and gave us discount offers for our next visit at any of their branches but this won’t be happening. The waitress was a disgrace and should be ashamed of herself and her ugly attitude. The manager did say she would be speaking to her about her attitude in her next performance review though. Haha. Sorry not sorry
We had a terrible experience with a member of staff. We visited 28th December 2023. 4 adults and 3 children. Very very slow service. We had to keep asking for my nieces snack and the waitress kept arguing, literally arguing, saying it is not a starter and it comes out with their main (which no one told us when we ordered, so everyone had their snack/starter whilst she was still waiting, a young 9 year old, hungry). This waitress was very very rude in front of my two nieces and nephew, still arguing with me and pointing at me. She did not care that other customers could hear and see her. She had the cheek to say to me, a paying customer, "you're wrong actually" and smirked. Absolutely awful customer service and behaviour. My niece told me when we left on the way home, that, the waitress stuck her tongue out at her.