McDonald's

82 Eden St, Kingston upon Thames
020 8541 4393

Recent Reviews

Dario Tabatabie

Ordered a quick Mc for lunch while working. Driver arrived late, he took the food out and it was soaked in the Fanta, started dripping on my porch instead of keeping it for himself. And when I advised I could not accept such a order they just left it there on the ground for me to thrash. Should not have treated myself with some junk food, or at least not from this dreadful place.

Chinmayi Das

The food was okay, but the ice cream and milkshake machine wasn't working when I visited. The service was alright, no issues and the food was served quickly. The place was not the best McDonald's I've been to, because the place was packed and a bit cramped, especially the washrooms. Overall, not the best McDonald's....

Krishna Prasad

Nice place for a quick meal, as

Mark Newell

Every time we go in there , the self service machines have not got any receipts available to print out !We try to get the order number but it flashes up so quickly that we can barely see it !Have had to go to the main order till and ask for the number numerous times and when I ask why the machines aren’t working properly they say that it’s been like that for a long time!Well with all the money that you make there ,why not invest in repairing or replacing the machines?Also nine times out of ten the food is either barely warm enough or just outright cold !

Luke Mallin

I stood in que and waited to collect my order to be told it had been called out, yet I had been stood waiting for 20mins, and they refused to make the order again and gave me it cold!

Monika Marczak

Food average , quite messy on the first floor even the staff was there .

Polis Polykarpou

Ordered through McDonald’s app, expected delivery via Uber Eats. Order marked as delivered; it never arrived. Neither McDonald’s nor Uber Eats offered a solution due to the order’s status. Visited the restaurant in person, where the manager promised assistance. Awaiting action. This partnership must enhance support for customers facing issues.Update 07/03/204Despite my efforts to resolve the issue with my undelivered order through McDonald's, it appears no one is taking responsibility. McDonald's directed me to contact Uber Eats for assistance. However, Uber Eats informed me that they cannot help since my order was placed directly through the McDonald's app, not theirs. This leaves me in a loop with no resolution or refund for my lost order. Disappointed in the lack of care and accountability from both parties.Update 08/03/2024After an exhaustive and frustrating ordeal trying to resolve an undelivered order issue with McDonald's and Uber Eats, my efforts have hit a wall. Despite presenting indisputable evidence, such as camera footage proving no delivery attempt was made, both companies have shrugged off responsibility. Seeking assistance from my bank offered a glimmer of hope, yet, disappointingly, they too were unable to help, citing network rules. This situation has left me wondering who can actually provide support when substantial evidence of service failure is blatantly ignored by such large entities.

Chris Fenton

Kerry has amazing customer service and she is a great asset to the place. I don’t expect top notch customer service at a McDonalds but I felt like she deserves to be highlighted. Super friendly, very knowledgeable, she’s an asset to the business. I would certainly employ her myself. She deserves lots of credit.

Denny

There is a lady that goes above and beyond with hospitality.It wa the so called salad box which was a disappointment bunch of lettuce 2 slices cucumber 1 slice tomato the Big Mac was

Arun Babu

Good ambience......nice

The Mechanick

Walked in because of rain, as soon as I realise what’s in there I went straight back out in the

Avani Dhivare

They don’t even give the complete order; there’s always something or the other missing . And they don’t even give a refund .

Lee Byung jun

Don’t eat foods covered in seedoils guys. Stay healthy.

Nick Fidanza

It's not

Richard Wheeler

Could do with a good clean you sit down to eat with ketchup on the wall.

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