Tasty food, good service, unfortunately prices are too high especially for small desserts and small dishes.
Chester Britland
Came in here on 13th february booked and greeted by a manager who frankly had an attitude like she couldnt care less if we were in there. Garlic bread had oil dripping off it, meatballs had too much garlic were too salty and a rubbery like they had been frozen (doesnt take long to make a meatball). I wouldn't recommend this to anyone. If senior managers could read this review that'd be great because maybe they can do something about it.
John Docherty
Food is ok but expensive for what it is and the restaurant has no heating and is cold. Service is poor and staff not overly helpful. Waited a long time for a hot chocolate which wasn’t very nice. Won’t be coming here again.
Georgia
Really enjoyed coming here with my family last night, food came out of quickly and we were recommended our dishes by the waitress. I would definitely come again.
soni rizvi
The manager Gregg was very rude and could hardly speak English, very rude when explaining I couldn’t use my taste card for 4 people, as per his discretion when other Zizzi’s in Hampton Court and Bexleyheath have let me. Don’t take your family
Carla Rodriguez
I had a very upsetting experience from Zizzi Kingston last night. Ordered on deliveroo, and when we received the order, one main was missing. When I called the restaurant, the man’s response was “Oh yeah, we forgot to pack that one but you’ll have to take that up with Deliveroo, not us”. When I questioned why this was Deliveroo’s problem instead of theirs, he immediately passed me to his manager, Magda. Magda herself couldn’t have been less empathetic, repeatedly telling me that she didn’t pack the order so it wasn’t her fault, showing no understanding that although it wasn’t personally her fault, a manager is responsible for the actions of their team - this coming from myself who also manages a team. There was absolutely no remorse shown from her for the fact that my nephew now didn’t have dinner (his was the only pasta dish ordered, as he doesn’t like the pizza from Zizzi, so we couldn’t even share our pizzas with him), I never once heard the words “I’m sorry”. Instead everyone, including the manager, kept passing the blame to someone else. I’m absolutely appalled at the inhumane service, and will never be giving any business to Zizzi Kingston again.
piotr chynek
Service was terrible. It was the firts time i have felted un welcome in the
Grégoire BERTRAND
Great service, food quick to arrive. Staff never disappoint!!
Tukwasi Nwazota
The food was really nice. I went there on my own and didn’t feel awkward or weird. It was a good environment and great customer service. I also got to take my leftovers away with
Charlotte Kavanagh
Such a lovely restaurant and the staff are so lovely ?? went there with my friend for a meal and it was so yummy I would highly recommend xxVegetarian options: Lots of choice for vegans and vegetariansDietary restrictions: They ask you about any allergies as soon as you ask for a tableKid-friendliness: Calming atmosphere and I've seen families with kids dine here
Great experience! I loved my handsome waiter with curly blonde hair, his service was excellent.
Georgiana Oana
Ordered the sausage lasagna and I was very disappointed, dry, burnt and tasteless. It used to be our go to for a quick meal and lived their three layered lasagna but the quality of food and service is consistently disappointing.
John Oram
Prices are noticeably more moderate away from central London which has become a dining disaster zone. Service here was good and the food not at all bad but I want to point out one thing - a thing close to my heart (and stomach) in a variety of locations.The menu proudly proclaims that the pizza (illustrated) has 'three times as much' pepperoni as before. Really? What did it look like before? To be clear, it was a nice pizza but with one third of the pepperoni it would have been a mean offering.Why are pizza restaurants so tight with their toppings?
Adam Cohen
Not amazizzing but friendly staff service, average food, great location.It's a busy corner spot just of Kingston market but so few Italian eateries around we though we would try it out. To be fair for a chain, it is not bad but the taste was a little bland and could do with some seasoning.Tke kings prawn starters were while calimari was a little dry and bland. Our main on king prawn (4 prawns!) Linguine and Beef and Chickb calzone, well presented but need plenty of seasoning to bring the taste out. At the end not too bad.Reasonable price, with very pleasant service from the over worked staff.
Varun Chhabra
Zizzi as a chain serves great food but the service and the atmosphere varies from location to location and the Kingston branch isin't that great unfortunately. You will still get good food :)Dietary restrictions: Great choice of vegetarian, vegan & gluten free options
Tasty food, good service, unfortunately prices are too high especially for small desserts and small dishes.
Came in here on 13th february booked and greeted by a manager who frankly had an attitude like she couldnt care less if we were in there. Garlic bread had oil dripping off it, meatballs had too much garlic were too salty and a rubbery like they had been frozen (doesnt take long to make a meatball). I wouldn't recommend this to anyone. If senior managers could read this review that'd be great because maybe they can do something about it.
Food is ok but expensive for what it is and the restaurant has no heating and is cold. Service is poor and staff not overly helpful. Waited a long time for a hot chocolate which wasn’t very nice. Won’t be coming here again.
Really enjoyed coming here with my family last night, food came out of quickly and we were recommended our dishes by the waitress. I would definitely come again.
The manager Gregg was very rude and could hardly speak English, very rude when explaining I couldn’t use my taste card for 4 people, as per his discretion when other Zizzi’s in Hampton Court and Bexleyheath have let me. Don’t take your family
I had a very upsetting experience from Zizzi Kingston last night. Ordered on deliveroo, and when we received the order, one main was missing. When I called the restaurant, the man’s response was “Oh yeah, we forgot to pack that one but you’ll have to take that up with Deliveroo, not us”. When I questioned why this was Deliveroo’s problem instead of theirs, he immediately passed me to his manager, Magda. Magda herself couldn’t have been less empathetic, repeatedly telling me that she didn’t pack the order so it wasn’t her fault, showing no understanding that although it wasn’t personally her fault, a manager is responsible for the actions of their team - this coming from myself who also manages a team. There was absolutely no remorse shown from her for the fact that my nephew now didn’t have dinner (his was the only pasta dish ordered, as he doesn’t like the pizza from Zizzi, so we couldn’t even share our pizzas with him), I never once heard the words “I’m sorry”. Instead everyone, including the manager, kept passing the blame to someone else. I’m absolutely appalled at the inhumane service, and will never be giving any business to Zizzi Kingston again.
Service was terrible. It was the firts time i have felted un welcome in the
Great service, food quick to arrive. Staff never disappoint!!
The food was really nice. I went there on my own and didn’t feel awkward or weird. It was a good environment and great customer service. I also got to take my leftovers away with
Such a lovely restaurant and the staff are so lovely ?? went there with my friend for a meal and it was so yummy I would highly recommend xxVegetarian options: Lots of choice for vegans and vegetariansDietary restrictions: They ask you about any allergies as soon as you ask for a tableKid-friendliness: Calming atmosphere and I've seen families with kids dine here
Restaurantji Recommends
Great experience! I loved my handsome waiter with curly blonde hair, his service was excellent.
Ordered the sausage lasagna and I was very disappointed, dry, burnt and tasteless. It used to be our go to for a quick meal and lived their three layered lasagna but the quality of food and service is consistently disappointing.
Prices are noticeably more moderate away from central London which has become a dining disaster zone. Service here was good and the food not at all bad but I want to point out one thing - a thing close to my heart (and stomach) in a variety of locations.The menu proudly proclaims that the pizza (illustrated) has 'three times as much' pepperoni as before. Really? What did it look like before? To be clear, it was a nice pizza but with one third of the pepperoni it would have been a mean offering.Why are pizza restaurants so tight with their toppings?
Not amazizzing but friendly staff service, average food, great location.It's a busy corner spot just of Kingston market but so few Italian eateries around we though we would try it out. To be fair for a chain, it is not bad but the taste was a little bland and could do with some seasoning.Tke kings prawn starters were while calimari was a little dry and bland. Our main on king prawn (4 prawns!) Linguine and Beef and Chickb calzone, well presented but need plenty of seasoning to bring the taste out. At the end not too bad.Reasonable price, with very pleasant service from the over worked staff.
Zizzi as a chain serves great food but the service and the atmosphere varies from location to location and the Kingston branch isin't that great unfortunately. You will still get good food :)Dietary restrictions: Great choice of vegetarian, vegan & gluten free options