If I could rate lower I would have The food arrived after a long time waiting and two of the meals had to be sent back as cold and if we had eaten it we would have been very ill which is not what we wanted After wards when we were unable to finish the meal as it didn't seem to be right I spoke to the manager about my concerns and I felt that he was not taking my concerns in a professional manner When we got back to our hotel all three of us were ill with unset tummies for the rest of the night
George P
Quick service even though place was busy. Food was as expected. Great atmosphere. Can’t fault it to be fair.
Howie B
I was really impressed by how friendly, patient and helpful all the staff were here (especially considering how busy it was). Sonia, the manager, in particular was superb. A brilliant experience all round.
368lynnem
Taken to a table reasonably quickly, and drinks came fairly quickly. The food was good if you like it cold. Flavours ok but cold. We saw a number of plates left for a long time, waiting to be delivered to tables, so presumably we weren't the only ones served cold food. By the time we were asked if it was OK by the waiter, we had already nearly finished. Won't be coming back.
DavidS852
Unable to book as you know and were advised of a 25 min wait. Fortunately it was only 10 mins. Easy ordering, Very good service and good food. Would recommend a visit if in the area. One of the better Nando’s.
Neil M
Just had a great meal, manager was excellent in sorting out a missed meal to make it a family meal together. So a big thank you from us and my daughter enjoyed the spicy rice, a first time for her. ?
Monika S
meal was very nice. one of the best branches food wise, service was not great and coke was out of order and when notified staff they did noting so paid for a drink and could not have it.
guybD389PX
Nice and fresh chicken everything was good friendly staff would definitely come back again welcoming too
Gerald505
Horrible food was stone cold and staff were awful complainer about my food and the middle aged man with brown hair Said "that's just how it is innit" awful
U6473XFmarting
One of the most poorly run Nando's I've ever been to. The restaurant wasn't at all busy when my wife and I first arrived, and I could clearly see five open tables that only needed to be cleared. To find out if we could obtain a table or how long the wait would be, I spoke to the waiter at the front door. He stated, "There will be a wait outside at least 30 minutes." As there were a few others waiting, I replied, "that's fine, would you like to take my name so you know what order people arrived at?" The waiter replied, "no, we don't run like that, just wait outside to be called." So, surprised, my wife and I waited outside the restaurant, which, by the way, was littered with rubbish. We waited for around 20 minutes and not a single table was cleared, and the staff was all conversing amongst themselves while they weren't running food. If the service is this awful and they clearly can't get the fundamentals right, what will the food be like and how can I trust them? So we left and went to Pizza Express, which was excellent from beginning to end. It appears to me that the employees at this restaurant are only there to collect a wage and go through the motions, and they clearly do not want to wait on customers because it involves extra labour. I believe the only reason it is still open is due to its location and the fact that the majority of its customers are on holiday or travelling past. I would strongly advise them to get new management and get their current crew in shape.
The food tends to be good, and was on this occasion. But oh, the trouble I had getting my wine.. if I'd ordered a "bottomless" drink, I'd just have got a glass and been able to do the rest myself - you can't do that with wine. This was the second time in a row that I've been here and the food came before the wine. This time, it hadn't come by the time someone came to ask the standard "is your meal ok?" when I was halfway through! I said it to her, but it was another five minutes before someone else brought it. With a grunt. Ooh, such terrible service.. Funny, too, that they didn't send me their customary satisfaction survey today!
Melanie M
4 of us ate here at around 6pm on July 21st. The guy taking the orders on the till was really nice. That’s the only positive. We were asked to wait outside, beside piles of rubbish, before being seated even though there were clean, empty tables when we first entered the restaurant. The lady who seated us clearly had no time for my two teenage daughters who are quite shy & didn’t understand her immediately. The guy who brought the food to the table didn’t bring any cutlery? And was then rude & sulky when asked where we could get it from (very politely). Actually, my beanie pita with pineapple was good. Another positive. All three others at my table had burgers & all of the buns were stale.
Steven J
Terrible, what’s happened to Nando’s Get your own cutlery, no service, order. On the app!? Get a takeaway, S****, awful
Taylor G
Wowee! bottomless fro-yo ? my kids went crazy. Although my toilet after wasn’t so happy (very spicy wings) - if you wanted a mild meal, don’t order the hot ?
jackie t
never been to Nando's before. What have i been Missing. we went Nandos by King Cross Station, all the staff were very friendly and welcoming, and its was very clean. The food was delicious ,hot and we did not have to wait very long. I would highly recommend it
If I could rate lower I would have The food arrived after a long time waiting and two of the meals had to be sent back as cold and if we had eaten it we would have been very ill which is not what we wanted After wards when we were unable to finish the meal as it didn't seem to be right I spoke to the manager about my concerns and I felt that he was not taking my concerns in a professional manner When we got back to our hotel all three of us were ill with unset tummies for the rest of the night
Quick service even though place was busy. Food was as expected. Great atmosphere. Can’t fault it to be fair.
I was really impressed by how friendly, patient and helpful all the staff were here (especially considering how busy it was). Sonia, the manager, in particular was superb. A brilliant experience all round.
Taken to a table reasonably quickly, and drinks came fairly quickly. The food was good if you like it cold. Flavours ok but cold. We saw a number of plates left for a long time, waiting to be delivered to tables, so presumably we weren't the only ones served cold food. By the time we were asked if it was OK by the waiter, we had already nearly finished. Won't be coming back.
Unable to book as you know and were advised of a 25 min wait. Fortunately it was only 10 mins. Easy ordering, Very good service and good food. Would recommend a visit if in the area. One of the better Nando’s.
Just had a great meal, manager was excellent in sorting out a missed meal to make it a family meal together. So a big thank you from us and my daughter enjoyed the spicy rice, a first time for her. ?
meal was very nice. one of the best branches food wise, service was not great and coke was out of order and when notified staff they did noting so paid for a drink and could not have it.
Nice and fresh chicken everything was good friendly staff would definitely come back again welcoming too
Horrible food was stone cold and staff were awful complainer about my food and the middle aged man with brown hair Said "that's just how it is innit" awful
One of the most poorly run Nando's I've ever been to. The restaurant wasn't at all busy when my wife and I first arrived, and I could clearly see five open tables that only needed to be cleared. To find out if we could obtain a table or how long the wait would be, I spoke to the waiter at the front door. He stated, "There will be a wait outside at least 30 minutes." As there were a few others waiting, I replied, "that's fine, would you like to take my name so you know what order people arrived at?" The waiter replied, "no, we don't run like that, just wait outside to be called." So, surprised, my wife and I waited outside the restaurant, which, by the way, was littered with rubbish. We waited for around 20 minutes and not a single table was cleared, and the staff was all conversing amongst themselves while they weren't running food. If the service is this awful and they clearly can't get the fundamentals right, what will the food be like and how can I trust them? So we left and went to Pizza Express, which was excellent from beginning to end. It appears to me that the employees at this restaurant are only there to collect a wage and go through the motions, and they clearly do not want to wait on customers because it involves extra labour. I believe the only reason it is still open is due to its location and the fact that the majority of its customers are on holiday or travelling past. I would strongly advise them to get new management and get their current crew in shape.
Restaurantji Recommends
The food tends to be good, and was on this occasion. But oh, the trouble I had getting my wine.. if I'd ordered a "bottomless" drink, I'd just have got a glass and been able to do the rest myself - you can't do that with wine. This was the second time in a row that I've been here and the food came before the wine. This time, it hadn't come by the time someone came to ask the standard "is your meal ok?" when I was halfway through! I said it to her, but it was another five minutes before someone else brought it. With a grunt. Ooh, such terrible service.. Funny, too, that they didn't send me their customary satisfaction survey today!
4 of us ate here at around 6pm on July 21st. The guy taking the orders on the till was really nice. That’s the only positive. We were asked to wait outside, beside piles of rubbish, before being seated even though there were clean, empty tables when we first entered the restaurant. The lady who seated us clearly had no time for my two teenage daughters who are quite shy & didn’t understand her immediately. The guy who brought the food to the table didn’t bring any cutlery? And was then rude & sulky when asked where we could get it from (very politely). Actually, my beanie pita with pineapple was good. Another positive. All three others at my table had burgers & all of the buns were stale.
Terrible, what’s happened to Nando’s Get your own cutlery, no service, order. On the app!? Get a takeaway, S****, awful
Wowee! bottomless fro-yo ? my kids went crazy. Although my toilet after wasn’t so happy (very spicy wings) - if you wanted a mild meal, don’t order the hot ?
never been to Nando's before. What have i been Missing. we went Nandos by King Cross Station, all the staff were very friendly and welcoming, and its was very clean. The food was delicious ,hot and we did not have to wait very long. I would highly recommend it