There are certain individuals who make your day and give you something never to forget! Asian guy with checkered shirt (I think he is the manager of the store, but I wish I got your name), went out of his way to collect the last cheese toastie from the other Pret branch for myself, along with providing a complimentary chocolate croissant. The upcoming baby and I are extremely grateful for your fantastic customer service and simple generous human nature - thank you once again!
Jack
Friendly
LongK Pham
Was bullied by an Asian lady staff in the store. Accidentally dropped a pot of fruit on the way to pay while pregnant. I was physically forced to pay twice for the product despite other staffs told me not to worry about it.
Florin Miron
Very polite and friendly staff, clean and tidy, rapid servingVegetarian options: Plenty vegetarian and vegan options ( tomato soup ?, porridge meattlelles roll)Wheelchair accessibility: Entrance is accessible with wheelchair users
Charles Ashby
Forgot to serve my coffee
Alexander Zihni
Thank you Steven for your great customer service F Lane branch. ?
Catherine Rowswell
Great coffee
Jinny Mcgrew
Just another pret that doesn’t have a customer toilet. I then asked for sanitiser for my hands and they didn’t even have that, surprisingly, after two years in a pandemic.
Went around 1:30pm and the choices of food were limited between three hot items and four different sandwiches; again, disappointing for being in the middle of Soho at lunch time.
Definitely would not recommend.
Atika .P
Very early closing time. It closes at 4, which isn't a very smart business strategy seeing as most people who would grab a coffee on the way home from work finish working at 5. Costa and Starbucks' products are cheaper and they are open until 6 or 7.
Dollie Cowperthwaite
This is the best pret coffee shop I have been in London so far ,very clean and very good customer service and fantastic stuff.
I’m not sure how they have 4 stars, this place is a joke we barely get summer in the U.K. and the moment there’s a little heat they run out of ice … not just once for 3 days last week no ice and now they don’t have ice again for 2 days the week after. A bit pathetic tbh. They want you to subscribe to their service but can’t deliver on simple products that customers will need especially during the heat. Never known a store specialising in ice drinks/smoothies to run out of ice, it’s actually sad. They’re always out of something!
Sasha Kondratova
my favorite pret! especially thanks to the girls of the evening shift on May 27!
There are certain individuals who make your day and give you something never to forget! Asian guy with checkered shirt (I think he is the manager of the store, but I wish I got your name), went out of his way to collect the last cheese toastie from the other Pret branch for myself, along with providing a complimentary chocolate croissant. The upcoming baby and I are extremely grateful for your fantastic customer service and simple generous human nature - thank you once again!
Friendly
Was bullied by an Asian lady staff in the store. Accidentally dropped a pot of fruit on the way to pay while pregnant. I was physically forced to pay twice for the product despite other staffs told me not to worry about it.
Very polite and friendly staff, clean and tidy, rapid servingVegetarian options: Plenty vegetarian and vegan options ( tomato soup ?, porridge meattlelles roll)Wheelchair accessibility: Entrance is accessible with wheelchair users
Forgot to serve my coffee
Thank you Steven for your great customer service F Lane branch. ?
Great coffee
Just another pret that doesn’t have a customer toilet. I then asked for sanitiser for my hands and they didn’t even have that, surprisingly, after two years in a pandemic. Went around 1:30pm and the choices of food were limited between three hot items and four different sandwiches; again, disappointing for being in the middle of Soho at lunch time. Definitely would not recommend.
Very early closing time. It closes at 4, which isn't a very smart business strategy seeing as most people who would grab a coffee on the way home from work finish working at 5. Costa and Starbucks' products are cheaper and they are open until 6 or 7.
This is the best pret coffee shop I have been in London so far ,very clean and very good customer service and fantastic stuff.
Restaurantji Recommends
Not the greatest of coffee companys
Extremely no gentle staff :(
I’m not sure how they have 4 stars, this place is a joke we barely get summer in the U.K. and the moment there’s a little heat they run out of ice … not just once for 3 days last week no ice and now they don’t have ice again for 2 days the week after. A bit pathetic tbh. They want you to subscribe to their service but can’t deliver on simple products that customers will need especially during the heat. Never known a store specialising in ice drinks/smoothies to run out of ice, it’s actually sad. They’re always out of something!
my favorite pret! especially thanks to the girls of the evening shift on May 27!
Excellent service, lovely staff