Pret A Manger

Victoria Coach Station, 164 Buckingham Palace Road, London
020 7730 8267

Recent Reviews

Vinny Ervin

Is 20:00 and is closed time said it closed at 22:00

Shahriyar Zaman

Another day I had a mocha with some other items. The barista with the hijab made a really good mocha to the point, I loved it!Few months later, today again on my way, I had 2 mocha's but it was not up to the expectation unfortunately. It was just coffee shot, hot chocolate powder with steamed milk, but the milk was kinda luke warm to cold, not tasted fresh and also too much foamy milk.However, the team members were really good, and changed my drink after I asked them to make me hot chocolate and put the shot on top of that.I don’t know about pret standards of making that drink, but the way I saw in making mocha, they put chocolate powder on the bottom of the cup and on top of that coffee shot and then they filled it up with the steamed milk.It tasted too sweet in the last few sips. I wish a proper hot chocolate blend will make it taste evenly and better till the last sip.

Steph Yt

no ice - why advice iced drinks then? also staff were dead behind the eyes and were very unfriendly and slow. waste of my time.

ella pogson

staff member was rude and there were very few bins. the bins they did have were overflowing and disgusting

Tiana Hassolanidis

Best almond croissant and sandwich!

King Ray

the indian lady working at the till refused to refund me my discounted amount even though i scanned my club pret for a sandwich. she insisted and shook her head when it should be standard to ask whether i have the subscription before putting it in. not even helpful in the least and only tried to chase me away. by far the worst pret i’ve been to

Enna Pacy

Everything you would like to buy quickly is available.

behzad diivouneh

Stale bread. The whole point of Pret is it's supposed to be fresh everyday. Standards are clearly slipping.

Jamie Brook

I witnessed a homeless man getting harrased, bullied and attempted to get thrown out, for simply having his breakfast. Matter of fact he was spending more money than myself and the rest of the customers. Absolutely appalling and extremely unprofessional. A disgrace to

Ronaldo Trudes

Attendant very impolite. Food is not good also. Beggars inside the place.

Zozo Alani

The cup is not good. After some time passes, it opens, and the coffee falls. I lost my money and my trousers.

Alyssa Thomas

Dropped in today to grab a quick sandwich for my friend before they caught a coach.To say the experience was abysmal was an understatement. An incredibly rude man served my friend (who is still a child). He was snappy, insisting he only pay in cash if he has exact change and then changing his mind.When he was given a tenner he did a full check of the note as if it was fake.He then slammed the change, which was incorrect but we were too upset to say anything, into my friends hand.Completely unacceptable experience, it was aggressive and unprofessional. This wasn't due to a rush or anything, there was literally no queue, this was just terrible customer service.

Anil Sunkur

I was travelling to Paris on Fri at 8am. 7.45am I went to pret. I picked up 3 Egg Avocado, tuna baguette, I grabbed 2 water, I asked one team member on the floor who was filling the drinks to help me get a 3rd bottle of water. He replied " the water is there, go and take it yourself" ... knowing i had so many stuffs in my hand and to hear such a reply.... sorry to say that the guy was really rude and misbehaved... customer service is crucial ... Very poor response from the guy and am really disappointed

Marvin García

Cashiers and barista were nice. Food shelves were almost empty not many options left.

Edward Rodrigues

We had a quick pick up at this outlet near the Victoria coach station. There was a long queue, but the staff there were quick and patient and served with a smile. We picked up some snacks, cold drinks and chocolate mousse.This was good for the long journey to Nottingham. Good service and good taste what more do you need for the price you pay.

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