Carluccio's

Nelson Rd, Hounslow
020 8283 6213

Recent Reviews

Erik van Meegen

FAST service and more than friendly staff. At an airport you are always in a hurry and to be able to sit down, relax, enjoy amazing Italian cuisine and forget the time for just a little while, makes your next flight so much more better.

Andrea Ripponi

Really nice staff and a full menu but the pizza was one step up from Iceland frozen pizza and the beans had more salt on them than that salt mine in Austria they have been excavating for 7,000 years. The Sicillian Chardonay was mediocre but acceptable and they had a good grappa.

Dy Ford

Harinder is very kind and helpful server for us. She is very accommodating and cheerful too. I want her to serve us next time we visit.

Kim Day

The staff were lovely friendly and helpful made some adjustments to my meal as I’mVegan Which was so delicious.Vegetarian options: They tweaked it to make it vegan. It’s was so tasty

Muhammad Rijal Khanief

Service was incredible, Aleksandra went above expectation, willing to seek a change to our menu because it contained a dietary ingredient that we could not eat, although we did not request it and it was our mistake of not mentioning it. Definitely made our day.

b

I have no idea who had the audacity to run this restaurant. Apparently, the chef has serious issues, or he is underpaid and just hates his job so much that he intentionally messes up basic dishes “supposedly authentic Italian”. Where do i begin to explain my bad experience? First of all, by the time I visited this restaurant, most of the pasta choices were not available or the sauces just ran out. So we were forced to get whatever was available. Second of all, our waitress was extremely unprofessional and doesn’t seem to be interested in helping at all!. Now the fun part, which is the restaurant’s manager, literally gaslighted my friend because the chicken in her pasta was so bad she couldn’t swallow it. What kind of manager would tell a customer that if other people didn’t complain, your complaint isnt valid? Which is basically what he said. Our “goat cheese salad” was so bad that the goat cheese was chewy and tasted fishy. I hope you don’t waste your time here because I guarantee you that you will regret every penny you’d spend. Absolutely horrific experience.

MyOtherAccount Hehe

The food is the worst food i’ve ever had. I don’t know how can you make a pasta and a salad this bad. The chicken and sausage tasted fishy and when i sent it back to remove the chicken the waitress called the manager, the manager came and gaslighted me and said that no one ever complained before?

Distructer Distrorer

The carbonara spaghetti was a bit too thick for my liking but everything else was great; made me forget about the all the stress of flying.

Hilary Lowe

I wanted something quick and filling at the airport. The service was great - really lovely staff - but my pasta was probably the worst spaghetti I have ever had. The tomato sauce had no flavour and the addition of dried fruit (raisins or sultanas??) didn't complement the olives and capers in the sauce. Very disappointing.

Yueru Xu

Food is good, music is good, atmosphere is good. A perfect place for waiting plane and have some food.The service from Sanjna is really nice, very friendly and welcoming.

金子翔

Totally terrible experience. I waited for 20 minutes oustside to be seated and waited for20 minutes to order. And in the end just a tasteless food and terrible treat. The pasta is just mixed by spaghetti and sauce and no flavor. I have to add a lot of salt to make it like a human food. I asked a cup of water and I got it when I was paying my bill. What a great timing! A lot thing can be improved!

Zeljka Rudic

The food was delicious and the service was at very high level. I enjoyed it. My waiter Amandeep was most helpful and efficient. I recommend this restaurant to passengers, even if they are in a hurry :-)

Safe Wheelz Canberra

Service was quick and professional. Staff with a big smile ? .Pasta could have been cooked little longer and bacon fat was raw in carbonara ?

مصعب رضية

The food is good and delicious, the service is fast, and they are very helpful. A person named Amandeep served me the food. He was very kind and professional, and because of him, it was a nice experience for me.

Elliewongy

The food was ok, but I had a bad dining experience as there was a staff (with a ponytail) with a terrible attitude, she was rude, and impatient. Rolled her eyes when I requested a plate. Very bad manner

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