If you wonder between the overly large pots and approach slowly you might just stumble upon a pret lurking there, although when it's dark it will scarper away, or when the clock chimes 16.30. Hot chocolate is good, service is fast enough, spacious seating area.
Stephen McAree
Watch out for over charging - it's happened to me twice now. 5.50 for a sandwich with no filling then they try to add another quid on. This chain has ruined London at the best of times and now they are trying to fleece people. Please don't eat
Arthur Bourdin
Rapid service. A mistake was made at checkout ( communication error either from me or the employee) and I got a refund without a hassle (which is very rare as employees have to do extra paperwork when this happens). Great service and very well located.
Val F.
Spacious Pret. Not the nicest customer service. Pity!
What do you want me to say about a pret?- expensive baguettes- expensive wraps- expensive toastiesSometimes it's the only optionThanks McDonalds
Michael Mcgowan
Internet doesn't work and hasn't worked for a long time. They don't seem interested in fixing it
Susan Deol
Music is poor service slow
Peter Lee
A larger branch of Pret, located in the Moretown area at the back of St Katherine Dock. It has the usual range of sandwiches and drinks, fast service, and plenty of seats if you want to eat inside.
Went into Pret A Manger today on my lunch break. I purchased a ham mustard toastie, a can of sugar coke and a packet of sea salt crisps. I walked over to the counter and noticed a Black male customer complaining to 2 staff members. One of the staff members realised I was waiting and kindly greeted me. Whilst this White male staff member was taking my order. The Black male worker was still talking to the black male customer. Both parties seemed to be annoyed.The White male worker who was taking my order wrongly assumed I was paying by card and had to go to a different till to get my change (it’s always good to ask if a customer is paying by cash or card, instead of assuming). After the Black male colleague noticed this, he looked at me and looked annoyed and he said the following: “see, this is why I don’t like serving these types of people”.From what I gathered, his heated exchange with the previous Black male customer and then witnessing his colleague interact with another Black customer led him to make the comment: “see this is why I don’t like serving these types of people”.As a Black woman, I am deeply offended by this comment. I would like the staff member to have a full disciplinary and to also educate himself on internalised racism: the acceptance of negative stereotypes about one's own racial group, hating their own racial group as a result. Furthermore, he needs to be reminded that the character of an individual or group of people is not determined by the colour of their skin.Indirect racist comments or behaviour should never be tolerated. Irrespective of whether the victims and perpetrator belong to the same ethnicity.I would like a update on how this matter is going to be handled.
Kartik Jobanputra
Great food and amazing coffee
Ayse Mehmet
Great place to go with your friend's. Friendly service.Vegetarian options: Vegetarian options available. Very delicious food. For Breakfast or Lunch highly recommended.
Lee Ennis
Just want to give a big shout out to Louis, every time I come in I get the best greeting, he is polite empathetic and engaging. He is such a great member of the team there. Thank you so much Louis you do a brilliant job and demonstrate a fantastic example of great customer service. I think all of the team are great but Louis really goes that extra mile to make sure you are OK.
Fred Banks
Clean, family-friendly and spacious coffee shop. Five stars to their professional and kind staff.
Great coffee, tasty food!
If you wonder between the overly large pots and approach slowly you might just stumble upon a pret lurking there, although when it's dark it will scarper away, or when the clock chimes 16.30. Hot chocolate is good, service is fast enough, spacious seating area.
Watch out for over charging - it's happened to me twice now. 5.50 for a sandwich with no filling then they try to add another quid on. This chain has ruined London at the best of times and now they are trying to fleece people. Please don't eat
Rapid service. A mistake was made at checkout ( communication error either from me or the employee) and I got a refund without a hassle (which is very rare as employees have to do extra paperwork when this happens). Great service and very well located.
Spacious Pret. Not the nicest customer service. Pity!
Efficient service. Clean. Lovely coffee. Recommended.
What do you want me to say about a pret?- expensive baguettes- expensive wraps- expensive toastiesSometimes it's the only optionThanks McDonalds
Internet doesn't work and hasn't worked for a long time. They don't seem interested in fixing it
Music is poor service slow
A larger branch of Pret, located in the Moretown area at the back of St Katherine Dock. It has the usual range of sandwiches and drinks, fast service, and plenty of seats if you want to eat inside.
Restaurantji Recommends
Went into Pret A Manger today on my lunch break. I purchased a ham mustard toastie, a can of sugar coke and a packet of sea salt crisps. I walked over to the counter and noticed a Black male customer complaining to 2 staff members. One of the staff members realised I was waiting and kindly greeted me. Whilst this White male staff member was taking my order. The Black male worker was still talking to the black male customer. Both parties seemed to be annoyed.The White male worker who was taking my order wrongly assumed I was paying by card and had to go to a different till to get my change (it’s always good to ask if a customer is paying by cash or card, instead of assuming). After the Black male colleague noticed this, he looked at me and looked annoyed and he said the following: “see, this is why I don’t like serving these types of people”.From what I gathered, his heated exchange with the previous Black male customer and then witnessing his colleague interact with another Black customer led him to make the comment: “see this is why I don’t like serving these types of people”.As a Black woman, I am deeply offended by this comment. I would like the staff member to have a full disciplinary and to also educate himself on internalised racism: the acceptance of negative stereotypes about one's own racial group, hating their own racial group as a result. Furthermore, he needs to be reminded that the character of an individual or group of people is not determined by the colour of their skin.Indirect racist comments or behaviour should never be tolerated. Irrespective of whether the victims and perpetrator belong to the same ethnicity.I would like a update on how this matter is going to be handled.
Great food and amazing coffee
Great place to go with your friend's. Friendly service.Vegetarian options: Vegetarian options available. Very delicious food. For Breakfast or Lunch highly recommended.
Just want to give a big shout out to Louis, every time I come in I get the best greeting, he is polite empathetic and engaging. He is such a great member of the team there. Thank you so much Louis you do a brilliant job and demonstrate a fantastic example of great customer service. I think all of the team are great but Louis really goes that extra mile to make sure you are OK.
Clean, family-friendly and spacious coffee shop. Five stars to their professional and kind staff.