Came in for a coffee 5 minutes ago. It's 4.35pm now.Just been told they're closing in 5 minutes.Odd as it says 6.30pmStaff member seems far more interested in the drama of a delivery arriving "oh my god, oh my god!" to acknowledge the customers.Unbelievably unpleasant to the guy making the delivery.Certainly won't be coming back.
Alexander Kazakov
Really unfriendly staff here and everything is super slow. When I go there, the place isn’t tidy.
Viktoriya Popova
Worst coffee ever it’s so hot so you can’t drink it. Is it so hard to keep the right temperature for coffee? 60-70 degrees? Not 200 so I burn my tongue every time.
Rami Hamze
The service was abysmal, they all look grumpy and don't smile. Very slow service
Anna Dominey
Extremely rude servers. Tried making us leave at 4.30pm even though the store closes at 6.30pm. Claimed to not have any frappuccinos yet continued to serve frappuccinos to other
Monika Kural
The worst costumer service I have ever experienced at Starbucks!!!!I’ve been popping in for coffee every morning for past week as working near by and it’s on my way to work from station and from day one I could see that none of both girls working there each morning doesn’t show professionalism especially girl serving at the till that has very strong build body. They are very rude and more interested in having conversations between themselves than serving and taking the right orders. This morning I’ve ordered oat cappuccino but I’ve got hot chocolate and that’s fine as things like that can be easily fixed while being apologised but instead I was humiliated by the server saying multiple times ‘she said oat hot chocolate’ like it was my fault so after this I’m done with this place!
DAVOUD ETMINANI
Very Rude customer service, By someone who claimed to be ACTING MANAGER as they didn't have one when I asked to speak to the manager. He had no badge, he said he is George and he dose not care if I complain.
RUI LAGOAS
Arrived at 7:05, was told by one of the workers it would open in 10min, opening time should be 7am…
John O'sullivan
Coffee expensive and charged 5p for the cup. Never had that bo
Raul Gonzalez
Dreadful, on Fridays without fail you get asked to leave the seating area at 740 despite them closing at 8 because and I quote"We want to go home too"
All the staff here are so lovely but I wanted to say a massive thank you to Sophie (fluffy) for her amazing customer service… not only does she always have a smile on her face but she really pays attention to every customer and makes you feel special. She memorised my drink and sometimes makes it for me even before I had reached the till, so so sweet and appreciated always. It’s always the little things ….Thank you again Sophie, keep being the amazing you!A <3
M Kim
It looks like a practice of asking the customers’ name is more important than making the right drink in this store. Rude customer services. Only if there was other coffee shops nearby…
김명수
It looks like a practice of asking the customers’ name is more important than making the right drink in this store. Rude customer services. Only if there was other coffee shops nearby…
Elleni Fassil
Poor service, and a staff member was rude towards us!!! Very sad!!!
Derek Young
Nice place to relax and the great coffee is certainly a bonus after a heavy shop but found charging to be an issue and often . Customer service department are certainly limited with assistance.
Came in for a coffee 5 minutes ago. It's 4.35pm now.Just been told they're closing in 5 minutes.Odd as it says 6.30pmStaff member seems far more interested in the drama of a delivery arriving "oh my god, oh my god!" to acknowledge the customers.Unbelievably unpleasant to the guy making the delivery.Certainly won't be coming back.
Really unfriendly staff here and everything is super slow. When I go there, the place isn’t tidy.
Worst coffee ever it’s so hot so you can’t drink it. Is it so hard to keep the right temperature for coffee? 60-70 degrees? Not 200 so I burn my tongue every time.
The service was abysmal, they all look grumpy and don't smile. Very slow service
Extremely rude servers. Tried making us leave at 4.30pm even though the store closes at 6.30pm. Claimed to not have any frappuccinos yet continued to serve frappuccinos to other
The worst costumer service I have ever experienced at Starbucks!!!!I’ve been popping in for coffee every morning for past week as working near by and it’s on my way to work from station and from day one I could see that none of both girls working there each morning doesn’t show professionalism especially girl serving at the till that has very strong build body. They are very rude and more interested in having conversations between themselves than serving and taking the right orders. This morning I’ve ordered oat cappuccino but I’ve got hot chocolate and that’s fine as things like that can be easily fixed while being apologised but instead I was humiliated by the server saying multiple times ‘she said oat hot chocolate’ like it was my fault so after this I’m done with this place!
Very Rude customer service, By someone who claimed to be ACTING MANAGER as they didn't have one when I asked to speak to the manager. He had no badge, he said he is George and he dose not care if I complain.
Arrived at 7:05, was told by one of the workers it would open in 10min, opening time should be 7am…
Coffee expensive and charged 5p for the cup. Never had that bo
Dreadful, on Fridays without fail you get asked to leave the seating area at 740 despite them closing at 8 because and I quote"We want to go home too"
Restaurantji Recommends
All the staff here are so lovely but I wanted to say a massive thank you to Sophie (fluffy) for her amazing customer service… not only does she always have a smile on her face but she really pays attention to every customer and makes you feel special. She memorised my drink and sometimes makes it for me even before I had reached the till, so so sweet and appreciated always. It’s always the little things ….Thank you again Sophie, keep being the amazing you!A <3
It looks like a practice of asking the customers’ name is more important than making the right drink in this store. Rude customer services. Only if there was other coffee shops nearby…
It looks like a practice of asking the customers’ name is more important than making the right drink in this store. Rude customer services. Only if there was other coffee shops nearby…
Poor service, and a staff member was rude towards us!!! Very sad!!!
Nice place to relax and the great coffee is certainly a bonus after a heavy shop but found charging to be an issue and often . Customer service department are certainly limited with assistance.