Great customer service I’m a regular customer and I love the
Walid Yusof
Delicious chicken and clean shopParking: Parking around corner
Ash Williams
Won’t give a single star if there was an option. Worst experience ever. Food was cold and tastes bad. It was surely on the rack for a long time and rather than discarding it, these stingy beggars decided to sell it. The wings were cold and spicy. One Sri Lankan or perhaps South Indian guy was really rude unbelievable. He was fighting and arguing with every customer. He was also fighting with a man came in the restaurant because he had blocked his car with his motorbike. The man was really polite and asked him nicely to move his bike so that he can take his car out. He started fighting with him and said I am not going to move you reverse and leave. The man told him you have no manners and common sense that you blocked my car by parking your bike only few inches away, be considerate to the others next time to avoid inconvenience to innocent people. The Indian guy was keep screaming and shouting all sorts of abusive words. The owner of the shop came and was also rude rather than explaining his staff to be considerate or feel embarrassed of a shameful act.The shop floor was very dirty with food and tissues all over.I asked for the sauce and the owner said it’s extra cost or eat what we gave you, very rude.Never again very bad franchise all over.Chicken cottage is a well known respected name due to this I first time walked in but never again.Chicken cottage main owners should take serious actions to avoid their name being spoiled due to these ignorants.Avoid avoid at any costs or Go at your own risk of having a food poison or being disrespected
As M
Every time I order food my son finds hair in the burger. Looks like staff are not putting headgear on to stop hair dropping in food. This happens every time I order and then he doesn’t want to eat
Jay Mahomed
Yaseen and Wasey very good customer service.Parking: Outside the shop
Umer Shahid
This Norbury Chicken Cottage Branch is shame or Big Black spot for Chicken Cottage name. Because they charge Chicken Cottage price but they serve us very very cheap stuff and tasteless things. Also this Norbury branch management or staff making worst food. Lots of time when I take away food bun bread is not fresh and also if food is over cook or near to burn ? they don’t care. They pack like this. Please please avoid this Norbury Branch. We have lots of time very very bad experience. Staff is untrained or may be cheap labour. Staff is also rude and language issues. Not worth it.
Thomas Minarik
Warning to all considering Chicken Cottage in Norbury: the facade might fool you, but what I witness behind the establishment is nothing short of a horror show! Rotting flesh, piles of garbage, and who knows what else festering in plain sight. The utter neglect for hygiene is a ticking time bomb. It's beyond me how they haven't been shut down or caused a serious health incident. Eat there at your own peril!
Philip Stoqnov
Overpriced food. They changed the staff and this chicken cottage died. I used to come here since 2019, but this is my last time ever. Anyway I don’t live in Norbury. They’re asking £9 for half pounder mean with barely any chips. £3 for difference between quarter and half pounder. Very poor service and quality. It wasn’t like that before. Disappointed.
Sarah Qureshi
Ordered chips and all the portions were overcooked and old.. inedible!Do not recommend.. my usual is the Streatham Hill one which is much better. Avoid the Norbury branch.
Miriam Emedon
My burger bun had a big patch of mould on it. For £8+ burger meal this is insanely bad quality
Really bad experience ordered 2 Chicken fillets burger. One was was with chicken breast second one with chicken tigh with skin on and was looking like you just removed the bones and put in the burger. All pictures are sent already to uber eats as i used this platform to order my food this time. Order was late but guys dont do it to your customers. Been working 11 years in the kitchen but that what you did is unacceptable.... will never order again there
Haroon Siddique
Every time I go to the chicken cottage in norbury, the chicken seems to have been cooked a while ago. It is hard and dry. Whenever I ask when the fresh chicken will be ready, they always respond with 30-40min. The last time I collected, it left me and a few members of my family pain in our stomach.The price has generally been going up, and quality is going down. I will be exploring other chicken shops such as chicken world.They charge extra for chip sprinkle and chilli sauce. Yet the tooting franchise it is free.There is no consistency left. I hope the owners of this franchise look into the quality of service and quality of food they are selling to their customers.Wheelchair accessibility: There is pavement level access but no auto doors or buzzer for wheelchair assistance. Doors open inwards.
Sumaiya Aysha Mohamed Alyar
It’s says open till 2 am but it was closed 11.30pm we have been there 3 times so far.worst service ever . Try grilled next door. Best service and valuable price. Try to avoid if possible.
Husam Hebaishi
Great fried chicken joint. Great value and good taste
Joe H
Not great. Small burger, soggy chips, Chicken- average
Great customer service I’m a regular customer and I love the
Delicious chicken and clean shopParking: Parking around corner
Won’t give a single star if there was an option. Worst experience ever. Food was cold and tastes bad. It was surely on the rack for a long time and rather than discarding it, these stingy beggars decided to sell it. The wings were cold and spicy. One Sri Lankan or perhaps South Indian guy was really rude unbelievable. He was fighting and arguing with every customer. He was also fighting with a man came in the restaurant because he had blocked his car with his motorbike. The man was really polite and asked him nicely to move his bike so that he can take his car out. He started fighting with him and said I am not going to move you reverse and leave. The man told him you have no manners and common sense that you blocked my car by parking your bike only few inches away, be considerate to the others next time to avoid inconvenience to innocent people. The Indian guy was keep screaming and shouting all sorts of abusive words. The owner of the shop came and was also rude rather than explaining his staff to be considerate or feel embarrassed of a shameful act.The shop floor was very dirty with food and tissues all over.I asked for the sauce and the owner said it’s extra cost or eat what we gave you, very rude.Never again very bad franchise all over.Chicken cottage is a well known respected name due to this I first time walked in but never again.Chicken cottage main owners should take serious actions to avoid their name being spoiled due to these ignorants.Avoid avoid at any costs or Go at your own risk of having a food poison or being disrespected
Every time I order food my son finds hair in the burger. Looks like staff are not putting headgear on to stop hair dropping in food. This happens every time I order and then he doesn’t want to eat
Yaseen and Wasey very good customer service.Parking: Outside the shop
This Norbury Chicken Cottage Branch is shame or Big Black spot for Chicken Cottage name. Because they charge Chicken Cottage price but they serve us very very cheap stuff and tasteless things. Also this Norbury branch management or staff making worst food. Lots of time when I take away food bun bread is not fresh and also if food is over cook or near to burn ? they don’t care. They pack like this. Please please avoid this Norbury Branch. We have lots of time very very bad experience. Staff is untrained or may be cheap labour. Staff is also rude and language issues. Not worth it.
Warning to all considering Chicken Cottage in Norbury: the facade might fool you, but what I witness behind the establishment is nothing short of a horror show! Rotting flesh, piles of garbage, and who knows what else festering in plain sight. The utter neglect for hygiene is a ticking time bomb. It's beyond me how they haven't been shut down or caused a serious health incident. Eat there at your own peril!
Overpriced food. They changed the staff and this chicken cottage died. I used to come here since 2019, but this is my last time ever. Anyway I don’t live in Norbury. They’re asking £9 for half pounder mean with barely any chips. £3 for difference between quarter and half pounder. Very poor service and quality. It wasn’t like that before. Disappointed.
Ordered chips and all the portions were overcooked and old.. inedible!Do not recommend.. my usual is the Streatham Hill one which is much better. Avoid the Norbury branch.
My burger bun had a big patch of mould on it. For £8+ burger meal this is insanely bad quality
Restaurantji Recommends
Really bad experience ordered 2 Chicken fillets burger. One was was with chicken breast second one with chicken tigh with skin on and was looking like you just removed the bones and put in the burger. All pictures are sent already to uber eats as i used this platform to order my food this time. Order was late but guys dont do it to your customers. Been working 11 years in the kitchen but that what you did is unacceptable.... will never order again there
Every time I go to the chicken cottage in norbury, the chicken seems to have been cooked a while ago. It is hard and dry. Whenever I ask when the fresh chicken will be ready, they always respond with 30-40min. The last time I collected, it left me and a few members of my family pain in our stomach.The price has generally been going up, and quality is going down. I will be exploring other chicken shops such as chicken world.They charge extra for chip sprinkle and chilli sauce. Yet the tooting franchise it is free.There is no consistency left. I hope the owners of this franchise look into the quality of service and quality of food they are selling to their customers.Wheelchair accessibility: There is pavement level access but no auto doors or buzzer for wheelchair assistance. Doors open inwards.
It’s says open till 2 am but it was closed 11.30pm we have been there 3 times so far.worst service ever . Try grilled next door. Best service and valuable price. Try to avoid if possible.
Great fried chicken joint. Great value and good taste
Not great. Small burger, soggy chips, Chicken- average